Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 236

 Reported Location Issue Status
January 24, 2023Villages

Contractor failed to paint a small portion (40 feet) of the inside surface of our wall cap and has not returned to finish the job. They did complete the whole section along Briones but failed to finish the painting of our cap along the orchard side of our property. Alll scraping and prep has been done, but no paint. I would be happy to point out the section which needs to be completed and/or give painters access to our property.

Thanks,

In-Progress
January 19, 2023Club

Is it possible to relocate the Pilates items to another section of the gym? It seems the items are increasing & they now take up a quarter to a half of the relatively small floor workout area. I use the gym a lot & have rarely seen anyone use this stuff & those of us who want to do floor exercises are left scrambling for another spot. At best, 1-2 people can use the mat with all that stuff there. Today another big box was added.
I have spoken with other gym regulars who feel the same.
Thank you.

In-Progress
January 18, 2023Villages

Several weeks ago the HOA sponsored wall cap painting was performed on the wall in my back yard. While the paint worked seemed fine when completed, the newly applied paint is already peeling away, exposing the metal/foam cap underneath. The entire wall in my back yard is uncovered and open, so this issue is not related to lack of access. I believe it's related to poorly prepping the wall before painting it. Can we have the painter come back out, properly prep the exposed sections of the cap, and repaint it? I have pictures if you need them. My address is 1567 California Trail. Thanks!

In-Progress
January 18, 2023Club

Outside of the spa area is a small sitting area with 2 double seats and 2 tables. The cement in that area has a large stain of spilt food or drink or something that has been there a long time. Can the area be hosed off? The spa itself is immaculate, but this area looks terrible and is the first thing you see when coming to the spa. Thank you so much.

In-Progress
January 17, 2023Villages

Some bushes along Trilogy Parkway behind 1974 Sacred Mountain Lane have very few, if any leaves. (The location is between Barossa and Porto.) The bushes need significant care or replacement. As it is, they do not provide the image that the community tries to project, nor do they provide the privacy between the road and sidewalk and the home(s) on the other side.

In-Progress
January 16, 2023Villages

Leak in my roof in the library

In-Progress
January 14, 2023Gates

😫😫😫 reported to me that exit gate for St Julian is now stuck open.

In-Progress
January 13, 2023Villages

You probably have received many complaints about“Lake Moscato" in front of 1816 Moscato. I would think it should be a simple and cheap fix. It’s been a problem literally for 5+? years. In heavy rain the water pools in front of the house so much that it goes over the middle of the road and drains somewhat on that side of the street. Maybe it could be solved by a pipe or a small, deeper gutter to the storm drain several feet away. - Message from VAMC - Thank you for the report. This street is still in control by Shea Homes. We have followed up with them requesting a repair timeframe. JW

Completed
January 12, 2023Gates

St Julien /Vehicle entrance gate stuck open
St Julien Pedestrian gate does not lock. When in locked positon a slight push down on handle will open gate

Completed
January 12, 2023Villages

The new paint on top of the sound wall caps is peeling off badly along the side of our house (left side of Latour gate). We can’t tell how many caps are affected but at least a few look like there are leaves 🍁 on top of the cap but when you look closer the “leaves” are paint peels so they aren’t blowing away in the wind. Haven’t gone out to look at the back wall on Vineyards pkwy. - Message from VAMC - Thank you for your report. Whit's Painting is aware of the issue caused by all the rain and has reported that they will schedule the repairs as soon as there are consecutive days of clear weather. JW

Completed
January 9, 2023Vineyards

The culvert or V-ditch adjacent to the walking trail behind Porto Village on the vineyard side is full of leaves and debris

Completed
January 9, 2023Gates

Latour pedestrian gate malfunctioning, key cards not working. Multiple people have tried

In-Progress
January 5, 2023Landscape

Trail below Vineyard behind the Bocce Park and along the trail towards the bend in the trail: With every rain mud from the vineyard washes down onto the gravel trail and moves closer and closer to the homes. There are several areas where the mud has reached the v-ditch. I see that waddle was placed at the base of the vineyard along the Chardonnay side of the trail. The same thing needs to be done along the California Trail side of the vineyard ASAP before we have mud coming into our yards or flowing into the park.

Completed
January 5, 2023Landscape

Bocce Park on California Trail: The east side of the park appears to have only 1 drain located on the east side of the park walkway near the tree closest to the sidewalk. That drain is completely blocked with debris and mud. The mud and tanbark has continuously washed onto the sidewalk in front of my property as well as onto my grass area. That drain needs to be cleared ASAP. The other problem there is the fact that there is only one drain. The terrain on that side of the park from the v-ditch to the street sidewalk slopes towards my property. The water then pools along the base of my west side fence. I have pictures where you can see the path the water takes from the trail at the v-ditch to the street if you want to see them.

Completed
January 4, 2023Vineyards

The cement v ditch on the other side of my back fence is in bad shape from the recent rains. heavy rain water has gouged it out between the ditch and the service road. I am concerned about further rains collapsing the cement v ditch. an emergencie stop gap would just take a couple of sand bags to divert the water (like was done to my neighbors ditch) immediately after my fence ends.

I have pictures to illustrate that I could send from my I phone if you need

Thanks

Terry Weisbrich

Completed
January 3, 2023Pool

HOT TUB JETS NOT WORKING

In-Progress
January 3, 2023Club

The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.

In-Progress
December 30, 2022Gates

The pedestrian gate at Zinfandel is not working. It remains locked after using key card. Please check.
Thank you.

In-Progress
December 28, 2022Landscape

Sidewalk ballast light appears to be ready to go out, currently flashing one-off. Trilogy Pkwy, last curve before before Healing Rock, heading UP to Club

In-Progress
December 12, 2022Club

It would be nice if management would routinely make rounds & see what needs attention in the clubhouse. I routinely frequent the gym. The TV on one of the elliptical machines has been broken for quite a while, now a 2nd machine has the same issue. We are down to one functional machine.
Also, one of the sinks in the ladies room has standing water pooled in the basin. It seems the stopper doesn’t stay up.
Please check the facility & provide the services you are contracted to provide.
Thank you.

In-Progress
November 30, 2022Villages

Asphalt crack across Latour at south corner with Sauternes - Message from VAMC - Thank you for the report. We will continue to monitor the crack and will have the asphalt company investigate in the spring. JW

Completed
November 29, 2022Gates

The Miwok entrance gate is stuck open and its control box is beeping.

Completed
November 29, 2022Pool

11/28 I was swimming in the lap pool and could hear the jack hammer outside. Another swimmer say he thought he felt the vibrations. I hope the pool, etc. was not damaged due to it and our "soil."

In-Progress
November 27, 2022Club

All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees

In-Progress
November 21, 2022Gates

St Julien entry gate is stuck open again, as reported by several folks. It's been open since at least 1pm

Completed
 Reported Location Issue Status

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