Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 455

 Reported Location Issue Status
May 21, 2024Landscape

Sprinkler leak in the front of the club along the sidewalk at the front of the clubhouse. Lots of water.

In-Progress
May 19, 2024Gates

Sonoma in gate stuck open and is beeping.

In-Progress
May 9, 2024Villages

The HOA side of the wood fence on the vineyard trail-head adjacent to 1701 Zinfandel needs to be re-stained. The old stain is peeling and bare wood is exposed. Diving on Miwok, I noticed another HOA wood fence on the eastern hillside also appears to be in need of new stain. Perhaps there should be a schedule for HOA fence maintenance if one doesn't already exist.

In-Progress
May 8, 2024Villages

the home that is for sale by Shea at 1700 Provence Ln in Tuscany village is not being maintained by a gardner. grass growing over the sidewalk and weeds everywhere. please have someone upkeeep.
thank you.

In-Progress
May 3, 2024Villages

Common area path between 1805 Moscato and 1807 Moscato is covered in weeds

In-Progress
April 28, 2024Villages

Pedestrian gate between Viognier Court and the walking path behind Bordeaux does not work. Combination does unlock the gate but the gate frame is "stuck" and takes a very hard push to open from the court side. Once open, it will not close again. It appears that the silver rectangular plate on the fence side of the lock extends too far beyond the fence post and prevents the gate itself from closing. There are large bolts on the latch plate which may be the cause. This is a recent problem and was not the case about 1-2 weeks ago since I have been using the gate a couple on a regular basis since it was installed.

In-Progress
April 24, 2024Club

Please replace broken hooks in the ladies locker room toilet area.

In-Progress
April 23, 2024Gates

Porto gate entrance is stuck in open mode

In-Progress
April 18, 2024Vineyards

Common area around the oak tree behind 1962 / 1960 Barbaresco (maybe more) is full of weeds. Please have them removed or cut short before they become a fire hazard.
Thank yoi.

In-Progress
April 13, 2024Gates

Rhone Entrance gate not opening.

In-Progress
April 11, 2024Club

SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.

In-Progress
April 9, 2024Club

Light is out over pool table next to shuffle board.

In-Progress
April 2, 2024Club

Fitness Studio temperature control. Lately the fitness studio has been very warm and hard to cool down. Even if the temperature is reset to 69 degrees, it will turn off and return to an 85 degree setting. This is problematic as the room becomes very warm and stuffy while exercising. Please help!

In-Progress
April 1, 2024Club

The half of the lights on the mirrors in the women’s bathroom are out.
Also the cabinet door is falling off.
The women’s bathroom really needs a renovation.
The cabinets are all scuffed up also.

In-Progress
March 31, 2024Gates

Resident reports Rhone vehicle entry gate is stuck open again.

In-Progress
March 29, 2024Gates

Rhone gate - Entrance gate is wide open to world to come in visit us. Please fix the gate ASAP! The out gate is okay for right now.
Sharon

In-Progress
March 29, 2024Gates

Solera gate is stuck half way closed/open

In-Progress
March 26, 2024Gates

Solera exit gate has been stuck open for the last couple of days.

In-Progress
March 26, 2024Club

The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.

In-Progress
March 24, 2024Gates

Porto entry gate is open and will not close

In-Progress
March 18, 2024Vineyards

I saw on the Vineyard report that others were having mice issues as well, this year I have been having field mice coming into my home really often. I did have the Contra Costa Vector control come and do an inspection and there really isn't anything wrong with my home but he said that field mice tend to create a home inside your home instead of coming in and out like rats do 😛 My cat is doing a pretty good job of finding and killing them as they seem to be wise about not going into the traps but it definitely is an annoyance. I just thought that I would report that I also have been dealing with this issue and have not had the problem since I moved here until this winter.

In-Progress
March 17, 2024Gates

Lafite gate malfunctioning again. Resident reports the right side exit gate from Lafite Ct is now stuck open, since early Sunday afternoon.

In-Progress
March 15, 2024Gates

Lafite golf cart gate was malfunctioning. One half was sticking open. Resident was able to get it to close automatically. May need to be checked

In-Progress
March 12, 2024Club

The jets in the hot tub are not working.

hair dryer has been missing from the women's bathroom since last fall.

music: can you limit spa music to the spa area? the women's locker area has current music playing from the lounge and crying whales and pan flutes from other speakers.

thanks for your help!

In-Progress
March 8, 2024Gates

Latour auto entrance gate stuck open, and the Latour pedestrian gate is still not closing securely.

In-Progress
 Reported Location Issue Status

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