Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 844

Entries
 Reported Location Issue Status
July 10, 2026Gates

Barossa pedestrian gate on Trilogy Parkway is not working

In-Progress
July 7, 2026Landscape

The sign is down at the entrance to Miwok Park (the one that has the hill).

In-Progress
July 6, 2026Wine Barn

Wine Bar outside lights have been on for days 24-7. Can't this be put on a timer that will shut off if not in use?

In-Progress
July 5, 2026Club

The up lights under the two Magnolia trees out from the event entrance parallel to the parking lot as well as the one on the opposite of the circle in the same position. These have been burned out pretty much since we have lived here six plus years.
See pics for location

Could not drop file. attachement

In-Progress
July 5, 2026Pool

The indoor pool has become oppressively warm. I know you keep it between a range of degrees recommended but it must be over the top of that. It is after all a work out pool. Wouldn’t it make sense to lower the temp and save money on energy and help those of us who use the pool to work out?

In-Progress
July 4, 2026Villages

Lawn dead and weeds in cracks of driveway no maintenance of yard

In-Progress
July 3, 2026Villages

Paint peeling off pillar at Latour pedestrian gate.

In-Progress
July 3, 2026Villages

Paint peeling off pillar at Latour pedestrian gate.

In-Progress
June 30, 2026Wine Barn

Black widow spiders in the wine barn along base boards near sliding rear doors.

Completed
June 30, 2026Gates

2nd time today - - I had a delivery scheduled, he tried both Bordeaux gates and neither gate would accept our codes. Please help!

In-Progress
June 30, 2026Vineyards

Same major vineyard leak as a few weeks ago. The fellows repaired that and it’s leaking again. It’s in the vineyards behind the middle of Moscato and there’s several smaller leaks along the way, but the major leak runs past at least three or four houses on Moscato. They can’t miss it if they drive behind Moscato. I reported the same leak several weeks ago.

I submitted a similar photo a few weeks ago.

In-Progress
June 30, 2026Gates

The Latour and The St. Julien Gates:
A regular visiting guest received a beeping signal at both the latour and St Julien gates after trying both Steve and my codes were used. She was not able to get into the gate until a golf cart came by and used a card.

In-Progress
June 29, 2026Gates

My gate code is not working for my visitors, also on MTL gate code not working.my card and car responder is ok.

In-Progress
June 29, 2026Wine Barn

The wifi/internet connection at the wine barn is down. This is preventing us from remotely controlling the vineyard and orchard irrigation controllers.

In-Progress
June 28, 2026Club

The locks on the piano wheels do not appear to lock. Tonight I asked Jason to take a look - he tried several position of the levers on the two piano cart wheels and the wheels did not appear to lock in any position. The Vineyard Singers concert is on Tuesday - it would be great if the wheel locks could work by then. Thanks.

Robert: This has been fixed

Completed
June 27, 2026Landscape

Oak trees along Vineyards Pkwy - starting at St. Julien entrance and ending at NE entrance to Monte Rosa park - were recently trimmed by the city, I assume. However, no one picked up the tree debris. They are laying all over the plants. I moved some of them onto a utility cover (see attached picture) but there's lots more all over the plants along the sidewalk.

In-Progress
June 26, 2026Gates

Pedestrian gate at Saint Julian is no longer attached securely to the post.

Robert: A work order has been generated. Thank you for the report.

In-Progress
June 26, 2026Vineyards

Large Sprinkler break in vineyard behind 1715 Chardonnay Lane

In-Progress
June 22, 2026Villages

Pavers in the circle in Porto Village are damaged and could cause tire damage

In-Progress
June 21, 2026Club

Ants in men’s locker room by sinks.

Completed
June 20, 2026Pool

The indoor pool is very warm for those of us who use it to swim laps or work out. The aqua fit group last week was in agreement that it was too warm. I swam laps today (6/20) and left because it is too warm. The indoor pool is meant for workouts. If people want to float and enjoy water they can use the outdoor pool.

In-Progress
June 20, 2026Villages

2nd request - The sewer grate between 1811 and 1813 Moscato has a lot of weeds growing out of it.

Robert: This has been reported to the City by HOA.

Completed
June 12, 2026Pool

The cover for the stair rail in the deep end of the outdoor pool easly slides, making it dangerous to exit the pool.

I have seen people unable to get a good grip, which could result in a safety liability.

Completed
June 12, 2026Villages

The concrete fence next to our house fell.
I have sent previous messages concerning this issue but could not attach a photo, so now here is the photo of the problem.
Location: Viognier Ct

Robert: I have forwarded this request to HOA office.I spoke with the HOA office and was told to repair the fence via Facilities Dept. The concrete rail needs to be cut and refitted. The concrete post has started to lean. I have created a work order.

In-Progress
June 10, 2026Landscape

The Concrete fence at the end of Viognier Ct has fallen down. I have submitted this request earlier and have had no response.
I have tried to attach a photo but the MTL site rejects it because th file is too large.
Please advise.

In-Progress
 Reported Location Issue Status

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