Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 791

 Reported Location Issue Status
April 19, 2026Pool

This is probably already on your list; the protective grip coverings for both the outdoor pool and hot tub need replacing. Thank you.

In-Progress
April 19, 2026Pool

This is probably already on your list; the protective coverings to both the pool and sauna handrails need to be replaced. Thank you.

In-Progress
April 15, 2026Gates

Having trouble with gate codes for both Solera and Andalucia. Our codes are not letting people in the gates and today I never got a ring on my phone.

In-Progress
April 15, 2026Club

Mailroom door not latching closed on it’s own.

In-Progress
April 10, 2026Villages

Hello
The person Gate into Bordeaux on Saint Julian, latch bracket post anchors into the stucco improperly installed.
See picture attached
They need to be re-anchored properly and sealed
Thanks

Robert: I will correct

In-Progress
April 10, 2026Gates

Sonoma out gate 1/2 stuck open

Completed
April 9, 2026Vineyards

There appears to be a water leak in the water lines in the vineyards behind the park and Solera Street. It is in the middle of the vineyards about halfway up.

Robert: This has been reported to the Vineyard caretakers

In-Progress
April 9, 2026Gates

St Julien exit gate stuck open.

Completed
April 8, 2026Villages

The road on upper Gamay Lane at Bourdeau has redeveloped a crack after the recent repair. The crack looks larger than before, about an inch in width.

Robert: This has been forwarded to HOA office.

In-Progress
April 5, 2026Club

The digital readout on the shoulder press is not working. Thank you.

Robert: The unit was unplugged.

Completed
April 4, 2026Pool

Pool and jacuzzi could use some cleaning. There’s debris in both that should be removed, especially before Easter as the weather will be warmer and there’s likely to be families here using the facilities.
Thank you!

Robert: The pool sweeper broke and a new one was ordered.

Completed
April 2, 2026Vineyards

Water sprinkler leak Miwok park area. Water line for vineyard irrigation

In-Progress
April 1, 2026Wine Barn

The door knob on the door of the Olive Club storage area on the outside of the wine barn has fallen off and both sides are loose. The secondary lock has also become very tight and hard to lock due to warping. Both issues are in need of repair for security of our items and ability to access.
Thanks!

Robert: Thank you for reporting. I will create a work order and inspect today 04/02

Completed
March 31, 2026Villages

Someone has written "Amazon" and the access code in a sharpie marker on the keypad at the entrance to the Sonoma Village. This now allows anyone to enter beyond the gates. It needs to be erased.

Completed
March 30, 2026Landscape

1) All the palms east(?) of the spa need attention.
2) On the same side of the parking lot, as you would exit, is a wooden fence that is bleached white. It needs some wood oil.
3) Actually, that entire edge of the parking area that borders above the rear of Healing Rock homes is very neglected. Plants are suffering. Need water and/or replanting.

Elsewhere ...
4) The space between the tennis courts and the former sales office has weeds that are knee-high or taller.

In-Progress
March 29, 2026Wine Barn

Wine Barn BBQ, layered in rat/mice poop! Actually very unhealthy for any bbq activities until thoroughly cleaned.

Robert: I have created a work order to have the bque island cleaned and sanitized.
Update: This work order has been completed.

Completed
March 25, 2026Villages

Several pavers in front of 1636 Healing Rock Ct are broken, missing or loose. They should be repaired to prevent damage to sub-base and failure of a larger area.

In-Progress
March 25, 2026Gates

Vehicle entry gate stuck open, Latour gate

Completed
March 25, 2026Vineyards

Broken vineyard water line
At end of briones gate behind latour ave

Robert: This has been reported to the HOA office.

Completed
March 23, 2026Vineyards

Big water leak vineyard behind Frascati this morning. Only got a pic from the gentle slope downhill towards Zinfandel. You should be able to find it when you look at the house at the bottom.

Robert: Report has been forwarded to HOA office.

Completed
March 20, 2026Villages

Entrance man gate into Bordeaux on Saint Julian,
The post that has the locking mechanism on it stucco Anchorage is failing and posts wiggling
New stucco wall anchorages need to be installed.

Robert: New mounts has been ordered and repair set for Sunday 29th

Completed
March 19, 2026Pool

Someone needs to clean the cobwebs and treat for spiders in the lap pool building, especially along the bottom of the wall adjacent to the outdoor patio area. I found a black widow spider in a web there this afternoon.

Completed
March 19, 2026Landscape

This the property alongside 1874 Fiano. It is the common area property along Miwok. The sprinkler lines are uncovered and there is almost no top dressing.
This a second request!
Thanks
Ken

In-Progress
March 18, 2026Gates

The miwok entrance gate is broken. Looks like someone tried to break in or hit it with a car. But it is open and Bars on it are bent. It was dark when I saw it so I did not take a photo

Robert: Thank you for your report. WE are currently handling the issue

Completed
March 17, 2026Gates

Approximately 9pm a large truck crashed through the Miwok entry gate and sped up Miwok. Gate is trashed!
Please fix. Police called.
Thank-you.

Robert: Thank you for your report. WE are currently handling the issue

Completed
 Reported Location Issue Status

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