Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 376 - 400 of 450

 Reported Location Issue Status
January 2, 2021Villages

Doggie bags have been out for at least 2 weeks.
Doggie waste is getting full.
(Bordeaux park)

Completed
December 29, 2020Gates

LaTour entry gate is not opening.

Completed
December 26, 2020Gates

Miwok pedestrian gate locking hardware is missing, gate can be opened without badge

Completed
December 19, 2020Villages

The pedestrian gate/door into Bordeaux at Latour is missing a straight piece of metal that closed off the space near the decorative filigree (we saw the piece on the ground next to the gate 2 days ago) and because it is gone you can now effectively put your hand through from the outside and reach down to the knob on the inside and let yourself into the community.

Completed
December 17, 2020Gates

The Firenze vehicle gate will not open when using a gate card. Please fix. Thanks.

December 12, 2020Villages

We cannot open the gates at Tuscany (both Solera and Andalucia) remotely. People can call us at the gate but when we push 9 it doesn't let them in. Both my husband's code and mine are not working.

December 5, 2020Gates

golf cart gate to Bordeaux on Briones Valley STILL does not work! putting up a sign that says "gate working" does not fix the problem. It worked going in but not going out and wouldn't work again going in. My card does beep and briefly does turn light green but does not open the gate. Card works on other gates.

Completed
December 4, 2020Gates

golf cart gate to Bordeaux on Briones Valley does not work from either side with multiple cards from several different households.

Completed
November 24, 2020Villages

Doggie waste bin is overflowing! Please check the stock of waste bags as well. I didn’t notice if that was empty. I reported the other trash bins needed emptying to Stacy yesterday. The large bins were emptied but the dog waste was not. Are these 2 separate maintenance issues? This is in Bordeaux Park. Thanks

November 15, 2020Gates

Miwok vehicle entry gate is stuck open.

Completed
November 9, 2020Bocce Court

The entrance and golf cart gate near the Bocci ball court has not worked for a couple of weeks. Both my wifes and my badge work at the Sonoma and Miwok gates but not on the gates at the end of California trail. Please fix.

Completed
November 9, 2020Club

The “HGTV” channel doesn’t work on any of the elliptical machines at the gym.

Completed
November 2, 2020Vineyards

1. A large crack in the stucco and window separation. How do I get some colored stucco to patch (preferably) or get someone to patch?
2. Circuit breakers keep tripping. This has been happening since I moved in and have had someone come to fix them but it's never fixed.

October 29, 2020Club

We are seeing more damage on lawns and believe we are seeing Farrell pigs tearing up lawns. I saw on Symphony street and also by the club house. I have some pictures I could send but dont see where to attach them.

October 28, 2020Club

All of elliptical machines are unable to view the TV channel “HGTV”. All the other TV channels view clearly. Also the middle elliptical has a consistent knocking noise when in use.

Completed
October 25, 2020Villages

Hello, the sidewalk is popping up and a tripping hazard on Miwok where it intersects Barbaresco, kind of near the corner. It's located on Miwok close to the corner kitty-corner to the park. You may want to spray it to alert seniors asap until it can be repaired. I took a photo if you have an email let me know and I can send.

October 11, 2020Gates

Bordeaux gate does NOT closing properly, everyone could get in our village.

Completed
October 7, 2020Villages

Newly Resurfaced Road Damaged. While walking on Pinot Place today and noticed that a small section of the newly sealed road was damaged by a vehicle tire. This is in front of 1659 Pinot Place. You can see the tire mark has removed the sealant and the old road surface is visible. I don't know if this damage occurred because a vehicle drove on the road before the sealant had set, or the sealant was applied to thinly. While American Asphalt is still working in Trilogy I think it would be good for them to come and repair this issue.

I can provide a picture of the issue if you email me directly.

Thanks,
Mike Ciopyk

September 20, 2020Gates

Saint Julien Street entrance gate needs lubrication. It squeaks when it opens and closes.

Completed
September 6, 2020Bocce Court

Area around in-ground irrigation manifold boxes on south side of courts floods. Suspect broken pipe (s).

September 3, 2020Gates

The pedestrian access gate from Vineyards Parkway onto Zinfandel doesn't seem to be working. It reads my card and briefly goes green but in less than a second returns to red with the gate remaining locked. My card works fine on the reader that opens the auto gate on Zinfandel

Completed
August 24, 2020Landscape

We have two oak trees outside our fence above the olive grove that are severely blighted. They are losing all their curled leaves rapidly. Please come by and see if you can rescue these beautiful trees. 1154 St. Julien St., Bordeaux.

Roy Short

August 17, 2020Landscape

At roughly 8:30 AM the last couple of days, there is the sound of a lot of water flowing under one of the rosemary shrubs in Miwok park. Haven't dug into the dense plant, but I'm guessing it is a drip that blew it's head off or undergrounded hosing since not a lot of water, just the sound of rushing water. I took a photo of which plant it is if you want me to email it to someone. If not, it's near the entrance off of Miwok near the gate (NOT the one off of Chianti). On right side as you enter, roughly 3rd plant in between walkway and gasline sign

August 14, 2020Landscape

1619 CHIANTI LN - Drainage on vacant lot adjacent to us (PG & E easement) needs to be reworked. (More than a shovelful or two of dirt, I might add) When the irrigation sprinklers are left on excess water, instead of draining to the street, seeps under the block wall, floods the west portion of our lot and will continue to seep under our slab. A tree in our yard has already blown over due to supersaturated soil. Potential soil instability and resulting damage to our home exists. Excessive irrigation can be addressed; excessive winter rains cannot. It's 100 degrees now........soon it will be raining!

August 14, 2020Pool

The curtains in the Pool Cabanas are in very bad condition. The rollers and tracks that the curtains move on are broken or jammed.
I was rather shocked when I recently used a cabana and saw how ragged and shredded the curtains had become.

In general, the Club grounds, parking lots etc. are in the worst condition that I have seen in my 8+ years at Trilogy...

 Reported Location Issue Status

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