| March 24, 2023 | Club | Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe
| Completed |
| March 14, 2023 | Gates | At the Latour Gate, the top cap on one of the gate pillars has blown off and is currently sitting in the landscape.
| Completed |
| March 14, 2023 | Vineyards | The V- ditch between Porto Village and the vineyard is clogged with debris. The worst is located behind the cul-de-sac.
| Completed |
| March 12, 2023 | Villages | A section of the recently repainted wall cap in my back yard has the paint peeling off again. This is the same section that had already been repainted by the painter (see the ticket I opened on January 18th. The painter did come out and repaint the peeling section, but the paint is coming off again). Clearly the painter did not adequately prep the wall cap before painting.... twice. I'm happy to do the work correctly on my own if the HOA can provide me a pint or quart of the correct paint. I can provide a picture if you like.
| Completed |
| March 11, 2023 | Gates | the Porto entry gate is broken again. Could you please have someone correct the problem.
| Completed |
| March 4, 2023 | Villages | Porto entry gate is broken-stays open will not close
| Completed |
| March 3, 2023 | Gates | Resident reports entry Latour vehicle gate is stuck open. I just confirmed
| Completed |
| March 2, 2023 | Gates | Ped card reader not working at Miwok gate
| Completed |
| March 1, 2023 | Pool | Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!
| Completed |
| February 25, 2023 | Gates | Gate at end of Barsac Ct is not latching for unknown reason
| Completed |
| February 22, 2023 | Pool | When will we have music again in the pool, and when will the hot tub be working? Thank-you.
| Completed |
| February 21, 2023 | Gates | Looks like wind is keeping the Latour exit gate open. Not sure about other locations
| Completed |
| February 20, 2023 | Gates | Auto gate entry side in Porto Village is consistently open which is a big safety concern. Has been going on for months.
| Completed |
| February 19, 2023 | Villages | Porto gate still not closing
| Completed |
| February 17, 2023 | Villages | gate is jammed at Porto Village
| Completed |
| February 15, 2023 | Club | I just wanted to thank you and the contractor who was here yesterday servicing the gym equipment. He was very thorough. Kudos to you for keeping the equipment safe.
| Completed |
| February 9, 2023 | Gates | The pedestrian gate at the west end of the club does not stay latched when you attempt to close it. The gate I'm referring to is near the lawn area where special events are held and near where garbage bins for the restaurant are located. It has a numbered key pad - not activated by a swipe card - and it opens up to the sidewalk on Vineyards Parkway.
| Completed |
| February 9, 2023 | Club | Two Elliptical exercise machines no longer work in the gym
| Completed |
| February 8, 2023 | Club | Strong natural gas odor in the breezeway between Club Los Meganos and the Spa this morning while entering the gym.
| Completed |
| February 1, 2023 | Villages | Porto gate is open and not closing.
| Completed |
| January 31, 2023 | Gates | The entrance into Bordeaux gate on LaTour is remaining opened and does not close.
| Completed |
| January 24, 2023 | Villages | Contractor failed to paint a small portion (40 feet) of the inside surface of our wall cap and has not returned to finish the job. They did complete the whole section along Briones but failed to finish the painting of our cap along the orchard side of our property. Alll scraping and prep has been done, but no paint. I would be happy to point out the section which needs to be completed and/or give painters access to our property.
Thanks,
| Completed |
| January 19, 2023 | Club | Is it possible to relocate the Pilates items to another section of the gym? It seems the items are increasing & they now take up a quarter to a half of the relatively small floor workout area. I use the gym a lot & have rarely seen anyone use this stuff & those of us who want to do floor exercises are left scrambling for another spot. At best, 1-2 people can use the mat with all that stuff there. Today another big box was added.
I have spoken with other gym regulars who feel the same.
Thank you.
| Completed |
| January 18, 2023 | Villages | Several weeks ago the HOA sponsored wall cap painting was performed on the wall in my back yard. While the paint worked seemed fine when completed, the newly applied paint is already peeling away, exposing the metal/foam cap underneath. The entire wall in my back yard is uncovered and open, so this issue is not related to lack of access. I believe it's related to poorly prepping the wall before painting it. Can we have the painter come back out, properly prep the exposed sections of the cap, and repaint it? I have pictures if you need them. My address is 1567 California Trail. Thanks!
| Completed |
| January 18, 2023 | Club | Outside of the spa area is a small sitting area with 2 double seats and 2 tables. The cement in that area has a large stain of spilt food or drink or something that has been there a long time. Can the area be hosed off? The spa itself is immaculate, but this area looks terrible and is the first thing you see when coming to the spa. Thank you so much.
| Completed |