September 17, 2024 | Villages | Fire Hydrant Blue Marker is still missing in front of 1837 Moscato. I reported this about a year ago when the trash truck took it on its turn?
Thanks
Ken
| In-Progress |
September 17, 2024 | Club | All the olive tree light are out from California Trail to the Bell Tower in the Median. Main Fountain Lights in the Circle are out.
Thanks
Ken
| Completed |
September 17, 2024 | Landscape | Weeds are looking terrible at the back of Solera Street.
My husband and I have already cleared the fire lane between our house and the Neighbors house, which I feel we should have to do but have waited so long for it to be done.. these weeds make the place look, unkempt, and scruffy!
Could you please send out somebody asap!
Thank you!
| Completed |
September 16, 2024 | Vineyards | Two water lines have come uncoupled in the vineyards located between Trilogy Parkway and Moscato Place. Both broken lines were gushing water until I stopped the flow of each one.
Uncoupled water line #1) Feeder water line located on the end of a vineyard row approximately 10 yards up the gravel maintenance road that branches off from Trilogy Parkway. I temporarily stopped the flow of water by folding the end of the line on itself and securing it with wire.
Uncoupled water line #2) Same vineyard but the ruptured water line is at the end of a vineyard row on top of the hill (west of Moscato Place) just off the maintenance gravel road. Same fix.
| Completed |
September 15, 2024 | Landscape | Just noticed this morning that the sprinkler line at the north end of Miwok Park is not working correctly AGAIN. It is the line that waters at 10:50 am daily. There is a small amount of water coming out of each sprinkler, maybe 18 to 24 inches max. The grass is not suffering yet, but it will be dead again as in August if not repaired soon. Thank you!
| In-Progress |
September 13, 2024 | Club | The water large valve and standpipe is leaking. It is next to the sidewalk between the parking lot next to the kitchen.
| Completed |
September 12, 2024 | Landscape | I called the concierge desk to advise of this also since it is time-sensitive. There is a broken sprinkler head or line in the landscaping area of the Miwok gate as you're entering Trilogy that is shooting out water right now.
| Completed |
September 8, 2024 | Landscape | The water pressure at the Chef's Garden area is reduced to the point that we can't water the plants. This just happened yesterday. Also, we need more water to the pumpkin area as none of those plants are getting enough water and our one pumpkin is starting to shrivel up.
Thank you!
The Chef's Garden Team
| In-Progress |
September 3, 2024 | Club | While using the services of SAWA SPA in August, I noted a few minor maintenance issues which ideally should be addressed. Specifically, the patio umbrella closest to the jacuzzi/spa is torn and faded; the life preserver rope has been cut and is laying on the ground; there are 2 large decorative lanterns which have seen better days and should probably be removed; and finally, several large landscape pots around the jacuzzi/spa with dying and/or dead plants. See attached pics. If this is not something addressed through MTL, please forward to SAWA SPA management. Thank you .. Celeste Storrs
| In-Progress |
September 3, 2024 | Gates | Porto neighbors have asked me to request help with an outbound gate issue. Unlike other Trilogy at the Vineyards villages, Porto's exit gate does not open when small vehicles like motorcycles, e-bicycles, bicycles and golf carts approach to exit. We need a way to get the gate open. (Walking through the pedestrian gate is unsafe and awkward. Our gate fobs are of no use inside the village.)
| Completed |
August 29, 2024 | Villages | Irrigation leak at Meritage Park in Tuscany. Water has been flowing for several days across from the houses 1600 Meritage loop. The ground is super saturated with water and has been flowing down to the drain for a few weeks.
| In-Progress |
August 28, 2024 | Club | The TV’s on the recumbent bikes are, once again, not working. 2 of the bikes get a few channels & the other one gets a few more. How long do we have to wait for functioning equipment ? This is beyond reasonable time allowed to have this ongoing problem resolved. It’s been ongoing for a year.
The cost of new recumbent bikes is a fraction of what you want to invest in “the kitchen”. Replace the darn bikes already.
| Completed |
August 26, 2024 | Villages | There are 2 dead trees and 1 dying tree in Meritage Park.
| In-Progress |
August 20, 2024 | Gates | At 7:16pm, I witnessed the right-side exit gate for Latour Gate stick open. At the same time, there was a distinctive beeping sound from the gate system. When a vehicle entered the Latour gate, the stuck gate and the entry gates closed at the same time.
| In-Progress |
August 18, 2024 | Vineyards | Water leak at valve for irrigation system for vineyard. Location is adjacent to Aspen park behind fencing.
| In-Progress |
August 17, 2024 | Gates | There is a problem with the right hand side gate mechanism for the Zinfandel Entrance gate. Earlier today I heard a banging noise when the gate opened. When I went back to look at the gate the top cover of the motor mechanism is damage. As I watched the gate open, just about when the right hand side gate is fully opened, the mechanism makes a noise and the top part of the unit pops up. Seems something in the mechanism is not working properly and cause the internals to poke through the cover.
| Completed |
August 14, 2024 | Tennis / Pickleball Court | On the gate, near pickleball court #4, one part of the gate latch (the part attached to the gate) is loose. That part has only one screw (it has been that way for a long time), and that screw is now partially stripped and cannot be fully tightened.
| Completed |
August 12, 2024 | Gates | I understand that you are working to repair the Latour gates. Just an FYI that the Latour entrance gate remains open. See photo below. Thank you for your continued attention to the operation of Bordeaux gates.
I was unable to submit the photo
| Completed |
August 12, 2024 | Gates | I understand that you are working to repair the Latour gates. Just an FYI that the Latour entrance gate remains open. See photo below. Thank you for your continued attention to the operation of Bordeaux gates.
| Completed |
August 12, 2024 | Vineyards | Same leak I've reported before. Now I wonder if it could be exacerbated by the tractor during vineyard maintenance. It's below the vineyard behind Frascati, between poles #60-70, near the shiny aluminum metal band on the pole near 70. You can see the moss that's grown on the little puddle. There's a little black circle of open water without moss that to me looks like it's coming from the real source of the water. It's the only wet patch of green at the bottom of the hill.
If it's a spring or something you don't care about, please let me know so I stop reporting it.
what
| In-Progress |
August 6, 2024 | Landscape | The Trilogy sign at the top of Trilogy Pkwy is damaged. The word Trilogy is misaligned. The “T” is about to fall off. And. The “L” is upside down.
| In-Progress |
August 6, 2024 | Landscape | The sprinklers are lower Miwok park at running evening, morning, and even mid day. You can hardly use the park.
| In-Progress |
August 4, 2024 | Landscape | At the out Miwok Gate there is a River Rock area between gate pillar and grass full spreading weeds.
Thanks Ken
| Completed |
August 4, 2024 | Gates | Latour exit gates having issues again
| Completed |
August 2, 2024 | Gates | 9am on Friday 8/2 I couldn’t get out of the Latour gate. Used the St Emilion gate
| Completed |