Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 101 - 125 of 449

 Reported Location Issue Status
September 14, 2023Pool

There is ground chalk on the pool deck next to the baby entrance to the pool a bit in front of the monitor's table. I assume this is left over from Grandparents Day on Sunday but definitely should be cleaned up. Certainly does not represent a "resort pool" atmosphere.

In-Progress
September 13, 2023Landscape

Broken Olive Tree Irrigation Sprinkler in Miwok Park. The forth olive tree into the park. as counted from Barbaresco Lane, is broken and releasing a lot of water. See attached picture.

Mike Ciopyk

Completed
September 12, 2023Club

The shower curtains in the men’s locker room are really moldy on the inside of the showers. They need to be cleaned or replaced. Thank you!

In-Progress
September 8, 2023Vineyards

A large branch has fallen from an oak tree at the edge of the vineyard just off Barbaresco and needs to be cleaned up.

Completed
September 2, 2023Gates

Andulucia gate open

Completed
August 31, 2023Villages

One of the cypress trees is falling to the side. Upon entry to the Rhone gate on the left corner.

In-Progress
August 30, 2023Pool

One of the lane separators in the indoor pool is broken again. The second time this year. It seems to happen when the water aerobics class takes it down to hold their class. Now it has been sitting on the deck for several weeks. What is the status of this?

In-Progress
August 27, 2023Gates

The exit side of the Zinfandel gate periodically stays open. Sometimes the gate is stuck open, sometimes it closes. I have seen this issue several times over the past week, including this evening.

In-Progress
August 27, 2023Club

The TV on the gym’s middle recumbent bike has not worked for at least 3 months. When will it be replaced or repaired?

In-Progress
August 25, 2023Club

In library room, two bulbs out, just over chess tables..
Requested front desk to contact maintenance 3 times
within last week….someone referred me to this sight…
Please change bulbs (“LOW HANGING FRIUT”)

In-Progress
August 19, 2023Villages

Water geyser on Barberesco near Miwok on the edge of Lower Miwok Park

Completed
August 19, 2023Gates

For the past few weeks the Solera gates have remained open all day on Saturdays.

Completed
August 19, 2023Pool

Around the indoor pool has not been cleaned in weeks and weeks. There has been a Q-tip on the hoist chair “which is also disgusting,” a band aid amongst other bits all around the floor. It could do with bring disinfected at least once a week with people walking aroundceith no shoes on.

In-Progress
August 16, 2023Gates

Back on August 9 I emailed that the Latour gate(s) where squeaking badly. I got a response on the same day that they had been lubricated. It didn't work. I emailed back a few days later to ask for the gates to be rechecked. I don't know if that has been done but the gate(s) are still like fingernails on a chalkboard. Please HELP! I live next to the gates and the squeak is heard in my bedroom and office. That puts us at pretty much 24/7 noise.

Completed
August 13, 2023Villages

Security gate end of Viognier Ct. The latch (I reported before as being unsafe due to sharp corner edges) has a screw(s) coming loose and blocking the gate from opening and closing. Pretty sure this is the cause, score marks are on the gate at the same place where screws are attached to the metal ence.

Completed
August 10, 2023Vineyards

Once again I am reporting the vineyard water issue. The water was flowing like an open fire hydrant for about 2 hours on Monday above my home at 1803 Moscato Place, i have a video if you need to see where the problem is. I have reported this problem several times, it is not a small leak it is thousands of gallons of water and I am sure we are going to get another raise in our HOA fees due to the increased use of water which is not fair if i have been reporting this for weeks!

Completed
August 9, 2023Villages

Hi there,
The Latour gate is squeaking again. Can you please send someone out to lubricate it? Thank so much!

Completed
August 8, 2023Vineyards

The access gate from the Montepulciano vineyard to Viogner Court is broken. Unable to open gate from either side. Acts like the lock mechanism is broken.

Completed
August 7, 2023Club

In the Komei room there's a floor mirror against the wall. This mirror is not secured to the wall, therefore it will fall on people if anyone bumps into it or moves it by accident. It has fallen on us a couple of times. Perhaps it could be secured to the wall in some way.

In-Progress
August 7, 2023Club

In the Komei room there's a ceiling light out. It's near the door to the outside.

In-Progress
August 2, 2023Landscape

About half of the plants outside of the Andalucia gate across from the park have died. I would guess it's an irrigation issue, so if addressed soon the other half might survive.

**** Response from HOA - Reported to Shea Homes to address *****

Completed
August 1, 2023Vineyards

Big vineyard water leak between rows 349 and 330 and several smaller ones behind Moscato.

Completed
July 30, 2023Pool

The blue fabric pool chairs are filthy. When will they be cleaned please?

In-Progress
July 26, 2023Landscape

There is an Italian cypress tree at the southeast corner of the intersection of Sacred Mountain Lane and Vineyards Parkway that is leaning heavily and appears to be falling over. It looks like a previous effort to stake and stabilize the tree has failed.

**** Response from HOA - Reported to Shea Homes to address*****

Completed
July 26, 2023Landscape

There is a dead pine tree at the Solera St. entrance into Tuscany. It needs to be removed and hopefully replaced. Thank you.

**** Response from HOA - Reported to Shea Homes to address***

Completed
 Reported Location Issue Status

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