| July 6, 2022 | Club | The shampoo dispenser in the middle shower stall in the men’s locker room is broken. The syphon seems have come detached from the pump. I checked and the container is about 2/3 full. Thanks.
| Completed |
| July 6, 2022 | Club | It seems like the playlist in the gym has changed to a more contemporary theme. What happened to the classic rock that was voted in? Thanks!
| Completed |
| July 6, 2022 | Vineyards | Vineyards between park next to Lark Hill going down to Tempranillo.
Large Leak eroding down the Vinyard from under a valve.
Cell 7007.334.5077
| Completed |
| June 29, 2022 | Gates | St Julien Vehicle exit gate stuck in open position, it was stuck open yesterday also for several minutes
| Completed |
| June 26, 2022 | Villages | The facade to the outside street pillar off Andalucia has fallen off. I believe it's the 3rd pillar north of Andalucia Lane, on Vineyards Pkwy. The facade just needs to be re-attached.
| Completed |
| June 22, 2022 | Villages | I live at 1966 Sacred Mountain Lane, due to construction at the models and empty lots, there is excessive dirt (mud) in the gutters in front of my house. I watch the construction staff clean up and wash down the street and gutters leaving a nice clean look; however, they wash this dirt down to my home leaving a mess in front of my house. Not sure what can be done to ensure this does not continue to happen or provide regular cleanup in front of our homes.
| In-Progress |
| June 22, 2022 | Club | The mail room door that leads to the outside of the building needs to be refinished or repainted.
| Completed |
| June 15, 2022 | Landscape | I live next to the Bordeaux Latour gate (1691 Gamay Lane) so the community wall is on 2 sides of my property. The side wall that is next call box and gate has 2 loose caps. By caps, I mean the white top has separated from the beige bricks. One of them is totally loose. My gardener showed me how he could totally raise it up off the brick below. Is suspect this may have happened when the trees were taken down during the re-landscaping of the area around the gate. That top is the 3rd one from center raised top. If you are looking from the new landscaping there are 3 new Italian cypress in the middle. Look 3 tops towards the gate. The other bad one is on the same wall but almost to the corner of Latour and Vineyards. There is a huge gap between the 2nd & 3rd top and it looks like the wall may be tilting? Maybe one of the old trees had a large root??
| Completed |
| June 15, 2022 | Bocce Court | The Restroom at the Bocce courts needs maintenance/cleaned
The light is flickering off and on, I have seen cleaner gas station restrooms
Thanks
| Completed |
| June 7, 2022 | Landscape | The hedges on the lower end of Trilogy Parkway (on the right side heading up to the clubhouse) were cut back very nicely as usual every year, but for some reason the gardeners stop about half way up the street every year. This has been going on for many years causing our hedges to not fill in as nicely as the ones below. I would like to request that the upper hedges receive the same maintenance as the lower hedges. Anyone can see the difference and where the maintenance is lacking. Please cut them back as soon as can reasonably be done. And, in the future please provide the same maintenance as the lower hedges on the street receive without my requesting it. Thank You.
| Completed |
| June 2, 2022 | Club | The person I was shooting pool with has come down with COVID, so I'd suggest someone clean the pool balls.
| Completed |
| May 26, 2022 | Club | Knock down the BIG cobwebs on the upper windows of the grand living room. Thank you!
| Completed |
| May 23, 2022 | Landscape | My wife and I live at 1750 Chardonnay Court. Every day I walk our dog on the "ridge" next to our house which has a lot of olive trees. These trees have historically been very healthy. However, this year I've noticed that several of the trees are doing something I've not seen before. One tree has leaves that are are turning yellow and dropping lots of leaves (in one location so far) but other trees have also started to have yellow leaves at other locations, but not has much as the first one. We have lived here since 2014 and not experienced this before. Should I be worried about the health of these trees? Maybe someone should come and look at them??? I would be happy to have someone come by my house so I could show it to them. (BTW, we will be out of town beginning on June 2, so it would be good if someone could come by before then and I'll be happy to point out my concern.) We really like the trees, they've added much beauty to the area. We don't want to lose them. P.S. We often have other people who walk their dogs along the ridge too. I'm sure they would appreciate healthy trees too!
| Completed |
| May 17, 2022 | Club | Small Fountain at Bell Tower is full algae, and it is running over the sides.
Thankyou
Ken
| Completed |
| May 17, 2022 | Pool | The intake air vent above the indoor swimming pool is black and needs to cleaned for appearance and health concerns
| Completed |
| May 17, 2022 | Gates | Residents calling, texting,and emailing me that Lafitte golf cart gate is still broken.
| Completed |
| May 10, 2022 | Club | Monument Sign going up to the club. The stack stones on the sign have fallen and have been laying there for serval weeks?!
| Completed |
| May 9, 2022 | Landscape | Oak tree in common area behind 1960 /1962 Barbaresco needs to be pruned. It has several low hanging branches.
Thank you.
| Completed |
| April 25, 2022 | Gates | Porto entry gate is locked open. will not close. could we have a technician fix the problem.
thank you,
Jeffrey Haug
| Completed |
| April 11, 2022 | Landscape | Amanda test
| Completed |
| April 9, 2022 | Club | Amanda TEST Let me know if you get this?
Ken
| Completed |
| April 2, 2022 | Villages | The little park-like area in the center of the cul-de-sac in Porto village is not doing well. The plants do not seem to be getting water.
| Completed |
| March 30, 2022 | Gates | The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.
| Completed |
| March 29, 2022 | Villages | Sprinkler hub still leaking on olive grove path in Bordeaux. Issue says in progress, but wondered why it hasn’t been turned off yet
| Completed |
| March 25, 2022 | Villages | Water is leaking from sprinkler valve box on olive grove path in Bordeaux adjacent to or near Sauternes
| Completed |