Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 276 - 300 of 632

 Reported Location Issue Status
September 18, 2023Club

2 Problems:

1) In the gym by the mirrors where the Pilates table is and all the floor exercise is done there have been ants crossing the mats for weeks. The ants make it uncomfortable to do floor exercise.

2) Also, all 3 elliptical machines that the monitors are in operable. The machines need service.

When I advised the SAWA spa staff they keep assuring me that both problems are being handled, but it's been weeks. So I submit this report on Sept 18th, just to properly go through channels with a date marker.

Completed
September 17, 2023Club

The water at the Chef's Garden down by the pergola behind the club has been turned off. We're still watering the kitchen herbs we planted and they're in need of water. Can we please get it turned back on as soon as possible?
Thanks,
The Chef's Garden Team

Completed
September 16, 2023Pool

The indoor lap pool continues to be exceeding warm. It is not healthy to have to work out in warm temperatures. This is a lap pool not a recreational pool like the outdoor pool. It is meant to be a place where swimmers exercise and work out. Who does one speak to about changing the temperature?

Completed
September 16, 2023Vineyards

Two people reported vineyard irrigation leaks in Sonoma today on this website. Both mentioned a major leak coming from the top of the hill along Trilogy Parkway. The issue was a hose end connector that came off. I reattached it and that major leak has stopped. I also let Eusebio know that I addressed that leak. I didn't loo for the other leaks that were mentioned in those two maintenance reports.

Completed
September 16, 2023Bocce Court

Excessive irrigation watering in bocce park on California Trail. The section that is parallel to the last home up California Trail has been working for over 3 hours today. I don't think it needs anything close to that much water. Picture attached.

Completed
September 16, 2023Vineyards

One major several smaller water leaks..
1. near the top of the hill parallel to Trilogy Pkwy hose disconnected below 130.
2. leak below 120.

Two minor leaks behind Frascati between 30-70.

Completed
September 16, 2023Vineyards

Major leak on Syrah hill near number 30

Minor leak behind Frascati between #40-70.

Completed
September 14, 2023Gates

The 3 pillars supporting the gates at the Miwok entrance are all spotted/stained with something brown.  And the cap on the middle pillar was damaged.  Any opportunity for cleaning or painting these? This was first reported on June 12th as anopen forum comment.

Completed
September 14, 2023Pool

There is ground chalk on the pool deck next to the baby entrance to the pool a bit in front of the monitor's table. I assume this is left over from Grandparents Day on Sunday but definitely should be cleaned up. Certainly does not represent a "resort pool" atmosphere.

Completed
September 13, 2023Landscape

Broken Olive Tree Irrigation Sprinkler in Miwok Park. The forth olive tree into the park. as counted from Barbaresco Lane, is broken and releasing a lot of water. See attached picture.

Mike Ciopyk

Completed
September 12, 2023Club

The shower curtains in the men’s locker room are really moldy on the inside of the showers. They need to be cleaned or replaced. Thank you!

Completed
September 8, 2023Vineyards

A large branch has fallen from an oak tree at the edge of the vineyard just off Barbaresco and needs to be cleaned up.

Completed
September 2, 2023Gates

Andulucia gate open

Completed
August 31, 2023Villages

One of the cypress trees is falling to the side. Upon entry to the Rhone gate on the left corner.

Completed
August 30, 2023Pool

One of the lane separators in the indoor pool is broken again. The second time this year. It seems to happen when the water aerobics class takes it down to hold their class. Now it has been sitting on the deck for several weeks. What is the status of this?

Completed
August 27, 2023Gates

The exit side of the Zinfandel gate periodically stays open. Sometimes the gate is stuck open, sometimes it closes. I have seen this issue several times over the past week, including this evening.

Completed
August 27, 2023Club

The TV on the gym’s middle recumbent bike has not worked for at least 3 months. When will it be replaced or repaired?

Completed
August 25, 2023Club

In library room, two bulbs out, just over chess tables..
Requested front desk to contact maintenance 3 times
within last week….someone referred me to this sight…
Please change bulbs (“LOW HANGING FRIUT”)

Completed
August 19, 2023Villages

Water geyser on Barberesco near Miwok on the edge of Lower Miwok Park

Completed
August 19, 2023Gates

For the past few weeks the Solera gates have remained open all day on Saturdays.

Completed
August 19, 2023Pool

Around the indoor pool has not been cleaned in weeks and weeks. There has been a Q-tip on the hoist chair “which is also disgusting,” a band aid amongst other bits all around the floor. It could do with bring disinfected at least once a week with people walking aroundceith no shoes on.

Completed
August 16, 2023Gates

Back on August 9 I emailed that the Latour gate(s) where squeaking badly. I got a response on the same day that they had been lubricated. It didn't work. I emailed back a few days later to ask for the gates to be rechecked. I don't know if that has been done but the gate(s) are still like fingernails on a chalkboard. Please HELP! I live next to the gates and the squeak is heard in my bedroom and office. That puts us at pretty much 24/7 noise.

Completed
August 13, 2023Villages

Security gate end of Viognier Ct. The latch (I reported before as being unsafe due to sharp corner edges) has a screw(s) coming loose and blocking the gate from opening and closing. Pretty sure this is the cause, score marks are on the gate at the same place where screws are attached to the metal ence.

Completed
August 10, 2023Vineyards

Once again I am reporting the vineyard water issue. The water was flowing like an open fire hydrant for about 2 hours on Monday above my home at 1803 Moscato Place, i have a video if you need to see where the problem is. I have reported this problem several times, it is not a small leak it is thousands of gallons of water and I am sure we are going to get another raise in our HOA fees due to the increased use of water which is not fair if i have been reporting this for weeks!

Completed
August 9, 2023Villages

Hi there,
The Latour gate is squeaking again. Can you please send someone out to lubricate it? Thank so much!

Completed
 Reported Location Issue Status

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