| December 6, 2023 | Gates | Solera pedestrian gate will not open. It takes the member card but the latch will not click open.
| In-Progress |
| December 1, 2023 | Club | Lights out in closet in Fitness Studio - where weights, mats and balls are kept. Very dark trying to remove equipment for class. Thanks!
| In-Progress |
| December 1, 2023 | Gates | The man gate at the Solera Street entrance is not reading the entry keys.
| In-Progress |
| November 30, 2023 | Gates | Yes, just letting you know that the Latour entrance gate is remaining open.
| In-Progress |
| November 28, 2023 | Gates | Bordeaux Entrance gate at Latour is sitting open.
| In-Progress |
| November 17, 2023 | Club | I'm not sure how to report this, but this is the only mechanism that I know of for reporting anything.
The lids that are available for the tops of the coffee cups at the morning coffee service in the club are the wrong size for the cups. I only infrequently go up to the club for morning coffee, but the lid now always pops off my coffee cup and the hot coffee burns my hands. I have also seen this happen to others. I do not recall this happening last year. Can't something be done to correct this?
| In-Progress |
| November 16, 2023 | Gates | The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.
| In-Progress |
| November 16, 2023 | Landscape | Broken irrigation line midway along pathway in Upper MiWok Park. Shooting water.
| In-Progress |
| November 16, 2023 | Pool | Please could you heat the indoor pool a few degrees. It is way to cold.
Thank you!
| In-Progress |
| November 15, 2023 | Gates | Zinfandel exit gate is stuck open again
| In-Progress |
| November 14, 2023 | Gates | Entrance gate to Rhone Village is stuck, one side closed, one side open.
| In-Progress |
| November 13, 2023 | Villages | Someone has spilled blue paint down most of the length of St. Julien. thanks
| In-Progress |
| November 10, 2023 | Pool | hot tub temperature to low
| In-Progress |
| November 9, 2023 | Club | FIVE of the EIGHT Lights Burned Out in the tower entrance to the event center. This was reported on September 27.
This is Safety Issue.
Ken
| In-Progress |
| November 8, 2023 | Gates | The 3 pillars supporting the Miwok gates are stained and the middle one has a damaged cap. This was first reported as an open forum comment for the June 13th HOA meeting and nothing was corrected. It was reported on MTL as a Maintenance Issue Report on September 14th and still has not been fixed nor did I even receive a reply that the report was received. When can we expect to have this taken care of?
| In-Progress |
| November 7, 2023 | Landscape | Water leak from sprinkler at upper Miwok Park
| In-Progress |
| November 7, 2023 | Gates | Zinfandel Gate is stuck open (again)…
| In-Progress |
| November 7, 2023 | Club | The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty
Thank you,
Julia Benveniste
| In-Progress |
| November 5, 2023 | Villages | The Solera gates to Tuscany have been open all day, since yesterday. Please close them.
| In-Progress |
| November 4, 2023 | Gates | Zinfandel exit gate not closing again
| In-Progress |
| November 2, 2023 | Gates | Zinfandel exit gate is stuck open, entry gate is working
| In-Progress |
| November 2, 2023 | Gates | Entrance Gate on Latour remains open - does not close.
| In-Progress |
| October 27, 2023 | Gates | Hey there. I just found this link in MTL. The Sonoma gate going out is not shutting again. It’s about 9:30 pm.
This happened the other night as well.
Please can you fix. Thanks.
Sonoma gate on Zinfandel
| In-Progress |
| October 27, 2023 | Gates | Sonoma Resident reports Zinfandel exit gate not closing.
| In-Progress |
| October 27, 2023 | Villages | Porto left gate is open and will not close.
| In-Progress |