| June 30, 2026 | Gates | The Latour and The St. Julien Gates:
A regular visiting guest received a beeping signal at both the latour and St Julien gates after trying both Steve and my codes were used. She was not able to get into the gate until a golf cart came by and used a card.
| In-Progress |
| June 29, 2026 | Gates | My gate code is not working for my visitors, also on MTL gate code not working.my card and car responder is ok.
| In-Progress |
| June 29, 2026 | Wine Barn | The wifi/internet connection at the wine barn is down. This is preventing us from remotely controlling the vineyard and orchard irrigation controllers.
Scott. this has been fixed. thanks for letting us know
| Completed |
| June 28, 2026 | Club | The locks on the piano wheels do not appear to lock. Tonight I asked Jason to take a look - he tried several position of the levers on the two piano cart wheels and the wheels did not appear to lock in any position. The Vineyard Singers concert is on Tuesday - it would be great if the wheel locks could work by then. Thanks.
Robert: This has been fixed
| Completed |
| June 27, 2026 | Landscape | Oak trees along Vineyards Pkwy - starting at St. Julien entrance and ending at NE entrance to Monte Rosa park - were recently trimmed by the city, I assume. However, no one picked up the tree debris. They are laying all over the plants. I moved some of them onto a utility cover (see attached picture) but there's lots more all over the plants along the sidewalk.
| In-Progress |
| June 26, 2026 | Gates | Pedestrian gate at Saint Julian is no longer attached securely to the post.
Robert: A work order has been generated. Thank you for the report.
| In-Progress |
| June 26, 2026 | Vineyards | Large Sprinkler break in vineyard behind 1715 Chardonnay Lane
| In-Progress |
| June 22, 2026 | Villages | Pavers in the circle in Porto Village are damaged and could cause tire damage
| In-Progress |
| June 21, 2026 | Club | Ants in men’s locker room by sinks.
Scott. the team has sprayed and took care of this. thank you for letting us know
| Completed |
| June 20, 2026 | Pool | The indoor pool is very warm for those of us who use it to swim laps or work out. The aqua fit group last week was in agreement that it was too warm. I swam laps today (6/20) and left because it is too warm. The indoor pool is meant for workouts. If people want to float and enjoy water they can use the outdoor pool.
Scott: this has been fixed
| Completed |
| June 20, 2026 | Villages | 2nd request - The sewer grate between 1811 and 1813 Moscato has a lot of weeds growing out of it.
Robert: This has been reported to the City by HOA.
| Completed |
| June 12, 2026 | Pool | The cover for the stair rail in the deep end of the outdoor pool easly slides, making it dangerous to exit the pool.
I have seen people unable to get a good grip, which could result in a safety liability.
| Completed |
| June 12, 2026 | Villages | The concrete fence next to our house fell.
I have sent previous messages concerning this issue but could not attach a photo, so now here is the photo of the problem.
Location: Viognier Ct
Robert: I have forwarded this request to HOA office.I spoke with the HOA office and was told to repair the fence via Facilities Dept. The concrete rail needs to be cut and refitted. The concrete post has started to lean. I have created a work order.
| In-Progress |
| June 10, 2026 | Landscape | The Concrete fence at the end of Viognier Ct has fallen down. I have submitted this request earlier and have had no response.
I have tried to attach a photo but the MTL site rejects it because th file is too large.
Please advise.
| In-Progress |
| June 9, 2026 | Club | Bottle fill on gym drinking fountain does not work. Reported several times. Facilities reset it, it works temporarily and then stops working. At some point says on read out 'clear bottle fill area'.
| In-Progress |
| June 9, 2026 | Gates | Bordeaux in-gate on St Julian, malfunction reported several times. Gate opens, starts to close and then reopens. After that it does not close.
| Completed |
| June 7, 2026 | Tennis / Pickleball Court | On the tennis shed, between tennis courts 1 & 2, the door lock is problematic. When unlocked, the bolt does not retract fully; the door must be pulled or pushed hard to open or close. Also, two of the number buttons are broken off including one that’s in the code. The button stub still works however.
Robert: A work order has been created to replace doors and lock
| In-Progress |
| June 4, 2026 | Landscape | Behind Chardonnay and Zinfandel entrance to the vineyard on gravel rd. There are the first 5 trees on the left side along the fence that could use trimming and maintenance Also the culvert behind Chardonnay is half full of dead grape leaves
| In-Progress |
| June 4, 2026 | Landscape | At the end of Trilogy Parkway by the Old Models and Tennis Courts.
This area was once planted with Rosemary, it looks like most are dead and full of tall weeds?
Can you check this out/
Thanks
Ken
| In-Progress |
| June 4, 2026 | Landscape | the open area directly behind the labryinth has water leak with water shooting up into the sky
| In-Progress |
| June 3, 2026 | Gates | St Julien vehicle entry gate sticking open
| Completed |
| June 1, 2026 | Gates | Sprinkler broken at Andalucia gate. Been going off for weeks.
| Completed |
| June 1, 2026 | Gates | Sprinkler broken at Andalucia gate. Been going off for weeks.
| Completed |
| June 1, 2026 | Villages | The sewer grate between 1811 and 1813 Moscato has a lot of weeds growing out of it.
| In-Progress |
| May 28, 2026 | Gates | The outbound Solera Street exit gate is not closing.
| Completed |