Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 26 - 50 of 688

 Reported Location Issue Status
September 24, 2025Club

Many of the new lights around the circle are burned out also around the pillars between Spa and Club.
Thanks
Ken

In-Progress
September 23, 2025Club

In Sawa Spa ladies lounge a hook is missing on the wall in the second shower and in the bathroom.

Completed
September 22, 2025Wine Barn

Small refrigerator in wine barn filled with mold, horrible odor.

Robert: We are currently trying to find the club that put the frig there so they can remove it.

In-Progress
September 20, 2025Pool

Showers in ladies’ locker room by the pool are barely lukewarm.

Robert: Water heater work was completed

Completed
September 16, 2025Gates

Latour exit gate stuck open again

Completed
September 14, 2025Gates

Latour exit gate is stuck open again

Completed
September 10, 2025Tennis / Pickleball Court

The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.

Completed
September 8, 2025Club

The Group Exercise Studio needs to be cleaned. The mirrors, floor, equipment, and mats.

Thank you,

Julia Benvensiste

Thank you for request. The team has completed the tasks.
Robert

Completed
September 8, 2025Gates

Latour entry gate stuck open again

Completed
September 3, 2025Landscape

There’s a bush/tree growing out of the drain at 1811 Moscato. My concern Is for downpours and possible flooding. I figure it’ll just keep growing unless it is taken care of soon.

In-Progress
August 23, 2025Villages

There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.

I will pass this along to the HOA.
Robert

Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.

Completed
August 21, 2025Gates

Latour exit gate is stuck open again

Completed
August 17, 2025Club

What is the progress, if any, on the “in progress” repair of the TV’s in the gym?

Update: The bid for the repair/updating of the cabling and service type is in the hands of the Finance Commitee and HOA. Hopefully we will have a path moving forward by mid-week.
Robert

In-Progress
August 16, 2025Villages

Sidewalk in Tuscany on Andalucia by the park and the gate to the park have overgrown plants blocking people from walking.

Reply: I will pass this on to the HOA office.
Robert

In-Progress
August 14, 2025Gates

Latour Ave. out gate is stick open again and making noises.

Completed
August 13, 2025Gates

Latour exit gate is locked open again, at least an hour so far. 🤯 Sorry Scott

Completed
August 13, 2025Club

The two benches in the men’s locker room are very dirty and stained. Not only is this hygienically unsafe, it presents a bad appearance. Is there a way to hose/scrub them down? Thank you.

Reply: We scrub them down and clean them a few times a week. We are in the process of replacing with a more easily sanitized bench.
Robert

In-Progress
August 9, 2025Bocce Court

Cold water fountain at Bocce Courts has algae
growing in supply inlet, which is also restricting
water flow. HEALTH HAZARD!

Completed
August 9, 2025Club

Pool tables need cue chalk replenishment.

Completed
August 7, 2025Gates

Latour exit gate stuck open now, 2:33pm, 5 + minutes

Completed
August 6, 2025Gates

Latour exit gate remains open

Completed
July 30, 2025Landscape

Andalucia Gate entrance; When are the plants that died because of no water be replaced?

Regads,
Elsa

In-Progress
July 27, 2025Pool

As of Sunday July 27th the hot tub is not hot at all, water is completely cold like the pool water. Absolutely NO heat. A few jets are not working at all, and really low pressure. I checked maintenance records and it says work was completed and that the heat and new pump was put in Feb and June. The hot tub is still not working correctly. Thanks

The heater has been replaced.
Robert

Completed
July 24, 2025Club

There are ants in the men’s locker room, including the lockers and the counters.

Completed
July 21, 2025Tennis / Pickleball Court

The pickleball court gate latch stayed tight for a long time with the new screws. Unfortunately, it’s loose again.

thank you for the heads up. I have issued a work order, and this will be repair asap. Robert

Completed
 Reported Location Issue Status

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