Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 76 - 100 of 611

 Reported Location Issue Status
October 22, 2024Gates

porto gate broken. Stays open will not close!

Completed
October 20, 2024Gates

Porto gate is broken. Won't close.

Completed
October 11, 2024Vineyards

Major water leak on hill with picnic table and solar panel. From the right of the solar panel look out towards Vineyard pky.

Completed
October 11, 2024Vineyards

Water gushing, flooding trail below…on top of petite sirah hill overlooking bocce courts

Completed
October 9, 2024Club

All recessed step lights to mailroom are out

Completed
October 9, 2024Club

I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.

I just tried sending 4 photos, but the message won't go through, so I'm sending only one.

Completed
October 9, 2024Gates

The pedestrian gate that allows access from the Montepulciano Vineyard into Bordeaux at Barsac Court is not working. Entering the code does not unlock the gate.

Completed
October 9, 2024Club

I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.

Completed
October 8, 2024Gates

Around 9pm, right-side Latour gate was stuck open again until a car left and somehow the gate closed "properly"

In-Progress
October 7, 2024Vineyards

The v- ditch behind 1640 Healing Rock (Porto Village) has filled with gravel and debris from the water pipe break in the vineyard. Should we have rain, my property is in danger of flooding .

In-Progress
October 7, 2024Gates

Latour entry gates stuck open

In-Progress
October 5, 2024Vineyards

Water leak end of Moscato

Completed
October 5, 2024Vineyards

Water leak end of Moscato

Completed
October 2, 2024Wine Barn

Urgent need to repair or turn on wine barn ceiling fan today in preparation for an Olive Club event tonight! Given the extreme heat the fan is urgently needed.

Thanks!

Completed
October 2, 2024Villages

Our exit gate in Rhone is off the hinges and needs emergency attention

Completed
October 2, 2024Vineyards

A water pipe in the vineyard behind Porto village is broken and spewing water. It’s flooding the walking path and endangering my home/yard pictures were sent to concierge

Completed
September 28, 2024Vineyards

URGENT WATER LEAK
From picnic table on top of hill looking toward Moscato, about 2 rows down

Completed
September 26, 2024Villages

A home in Bordeaux on St. Julien had a water leak which ran downhill to the olive grove path next to St. Emilion. Water and mud have made the path a potential fall/slip risk and a v ditch filled with mud. Will attach a photo from last night - the photo would not download even though it is 3.4 mb which is under the 5 mb file size max. This is happened before. Is there an issue that can be resolved so I can attach a photo?
Thank You.

In-Progress
September 26, 2024Villages

A home in Bordeaux on St. Julien had a water leak which ran downhill to the olive grove path next to St. Emilion. Water and mud have made the path a potential fall/slip risk and a v ditch filled with mud. Will attach a photo from last night.

In-Progress
September 25, 2024Gates

Right side of Latour gate has been in the open position multiple times when we try yo leave but when we drive up it opens fully for us to exit so we haven't reported anything. Today, however, John tried to leave after lunch to go back to work & he couldn't get out of Latour gate, had to back up & drive to St. Julien gate to leave. I didn't see that issue recently reported. Any idea when our Latour gate will be working like it is supposed to?

Completed
September 25, 2024Villages

Two Street Lights Out on Moscato # 29854 and 29853 cross street Barbaresco.

In-Progress
September 23, 2024Gates

The gate going out of Trilogy on Zinfandel is not working correctly. Only half of it opens and you can get through, but it is tight. That side of the gate has been working very slowly.

Completed
September 19, 2024Gates

Porto gate not rtesponding to codes or transponders.

Completed
September 18, 2024Tennis / Pickleball Court

On the Pickleball courts there is a burnt bulb in one of the night flood lights. The one next to court 4 towards the center of the courts.
This issue prevents play on court 4 after dark.
Please correct as soon as possible.

In-Progress
September 17, 2024Club

Mailroom outside door not fully latching again. First reported in July.

Completed
 Reported Location Issue Status

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