| June 9, 2023 | Gates | EMERGENCY- RHONE GATE WONT OPEN- CANT GET HOME !
| Completed |
| June 7, 2023 | Gates | When walking through the pedestrian Porto gate, the gate no longer closes and latches. (We must notice that it does not close and we must pull it closed when entering Porto. or push it closed when exiting Porto.)
| Completed |
| June 7, 2023 | Gates | Latour exit gate now sticking open
| Completed |
| June 5, 2023 | Gates | Entry vehicle gate to Latour is stuck open
| Completed |
| June 2, 2023 | Landscape | We would like to ask that the landscape staff trim down the plant growing on the other side of the wall on the side of our house. We live on the right side of the Latour gate. The plant is starting to come over the top of the sound wall. It is a climber and has started to come over the sound wall cap and it growing into our plants. The top of the sound wall is too high for us to get to.
It is also growing under the wall and coming up in our landscape. We realize there isn't anything that can be done about that but having to deal with both the top and the bottom of our wall to remove a plant that isn't in ours a bit much for us. My husband uses a walker and I have a bad back getting on a ladder to reach over to the other side of the sound wall is very difficult. Thank you for any help you can give us.
| Completed |
| May 31, 2023 | Gates | The Rhone entrance gate is out-of-order for the second time in 3 weeks, staying constantly open and disallowing for NO community security.
| Completed |
| May 29, 2023 | Gates | Rhone entrance gate is stuck in open position.
Please repair.
Thank you.
| Completed |
| May 18, 2023 | Landscape | Broken PVC fitting on irrigation system in Upper MiWok Park near the Labyrinth.
| Completed |
| May 16, 2023 | Club | Last night (Monday), leaving the clubhouse at 9pm, none of the lights along the walking path just outside the clubhouse were on. It was very difficult to even find my way to the parking lot. Not sure if that's normal for a Monday as it's a slow day at the club, or if they weren't working. Thank-you.
| In-Progress |
| May 10, 2023 | Gates | The Rhone entrance gate is struggling to open
| Completed |
| May 9, 2023 | Landscape | Two leaks in the irrigation pipe along the trail in Upper MiWok park.
| Completed |
| May 9, 2023 | Landscape | I’d like to report a damaged fence needing repair.
It’s at Bordeaux Park.
South east corner hillside. The fence is a wooden two rail fence from the park floor up the hillside (in/near the olive grove) to the back yards of the adjacent residences.
Tow rails are out of place needing repair.
Thank you,
Robert Damico
1621 Gamay Ln.
**** Response from HOA - This has been reported to the City to address as they confirmed it's their responsibility. Fence posts need to be reset in concrete. *******
| In-Progress |
| May 8, 2023 | Gates | Rhone gate stuck open.
| Completed |
| May 6, 2023 | Gates | Residents report St Julien gate locked in open position
| Completed |
| May 4, 2023 | Club | Four ceiling lights out total in the Hii Komme room on both sides of the divider.
| In-Progress |
| May 1, 2023 | Gates | In-bound Porto vehicle gate is stuck open
| Completed |
| May 1, 2023 | Gates | Porto gate not closing
| Completed |
| April 25, 2023 | Wine Barn | Center cutouts for Wine Barn outside tables are hazards. Most do not fit in holes, and they frequently fall through to the ground.
| In-Progress |
| April 23, 2023 | Gates | Residents report Solera vehicle gates stuck open
| Completed |
| April 17, 2023 | Pool | One of the lane separators in the indoor pool is broken. The small metal hook at the "deep end" came off of the steel cable. It just needs a tiny cable clamp to reattach it. BTW, at the "shallow end", the apparatus to tighten and loosen the lane separator is frozen and has been for a long time. As a result, when the lane separator is removed, it's necessary to rotate and loosen the eyelet that screws into the side of the pool -- probably not a good long-term solution. The same apparatus on the other two late separators works well.
| In-Progress |
| April 15, 2023 | Gates | In the back right corner of Monte Rosa park (city park located between Bordeaux and Tuscany) there is a gate that allows access to and from the Montepulciano vineyard. The gate has a card key reader, but the gate opens without using an access key. Just yank on it an it opens. I recall months ago there was a cable lock on that gate preventing it from opening, but the cable lock is not there anymore. I see that Bordeaux residents are using that gate but I think it should have a lock to prevent non-residents from using it to enter the vineyards (and therefore enter Bordeaux without any restrictions). -
*****Message from VAMC - We are currently working with the City to get this working for our residents. We have locked this gate to close access off to the public. Once resolved, we will send out a mass email to our residents. - JW ****
| Completed |
| April 12, 2023 | Wine Barn | WATER COLLECTING DRAINS
I have noticed another issue that needs attention soon and that is the cute rain collecting buckets attached to the gutters at the Wine Barn have come apart and many of the buckets I have found throughout the Wine Barn property. I have myself gathered them up and put them on the ground under each corner area where they are associated with but if we don't repair them soon they will be lost and then we would have to replace them entirely at additional cost.
| In-Progress |
| April 12, 2023 | Wine Barn | TRASH REMOVAL AND LIGHTING ISSUES
Since I live on Miwok Court I am a frequent visitor to the Wine Barn property on a daily basis. I have noticed that often times when a group uses the Wine Barn the trash is not removed regularly. Right now there is a filled lined trash can on the front patio area that has been there since last week and it stinks! Also at various times the lights have not been set correctly when the maintenance people come to close up - leaving the entire property dark. May I suggest that you come up with a procedure or checklist that is posted for groups to know how to dispose of trash and set the lights when they leave. The alternative is to do the same with staff.
| Completed |
| April 10, 2023 | Villages | There are several large cracks (1-3" wide) across the entire width of the street on Sacred Mountain lane. These cracks have got progressively wider with time and the recent recent rains have made them worse. I suspect they will get worse if not repaired right away and the underlying foundation will be compromised.
- Message from VAMC - These cracks have been brought to Shea's attention. - JW
| Completed |
| April 8, 2023 | Club | Have night maintenance ensure there are kleenex and disinfecting wipes in Fitness Studio. Thanks!
| In-Progress |