Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 301 - 325 of 611

 Reported Location Issue Status
July 10, 2023Club

Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.

Completed
July 10, 2023Bocce Court

Faux Wooden fence behind Bocce Court has come apart and needs to be repair.

Completed
July 8, 2023Club

Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.

Completed
July 8, 2023Gates

Main Barossa gate key pad is not always working. Week of July 3d, gate would not dial numbers and or ring through to phone. One on July 4 at 5am and again on july 7 at 10p and July 8 at 3am

Completed
July 8, 2023Landscape

The sprinklers are leaking on Moscato Pl. The cul-de-sac end. Been leaking for days. This has been a issue in the past.
Thanks
Ken

Completed
July 5, 2023Club

Ladies locker room shower grab bar in the first shower stall is coming off the wall. (ready to fall off)

Completed
July 3, 2023Club

Noted there is a broken sconce light fixture at the vanity mirror in the women's locker room (left side when walking in, closest to the wall). Also noted the (2) vanity stools, as well as the cabinets themselves, especially where the swimsuit dryer is located, have seen better days. Is there a scheduled timeline for replacement of these items? Thank you! Celeste Storrs

Completed
June 29, 2023Vineyards

There seems to be a Water leak at The end of The row on The vineyard at end of Moscato Place behind my house 1803 Moscato Place. Just donʻt want The grapes to struggle with The heat that is coming, you can see The Wet area at The end of The row going into The walking path.

Completed
June 26, 2023Club

Electrical outlet in Abby’s patio not working
I can send photo

Completed
June 14, 2023Landscape

The park area on the north side Chianti, where the PGE pipeline runs, the grass is becoming very dry in a number of spots. Right around the sprinklers it is green, but away from the sprinklers is very brown. This is a problem every year in this area. It is the worst looking area in all of Trilogy. I know no board members live in the area, but it is certainly a disappointment for those of us that pay the same HOA dues as everyone else. Please pay attention to this area.

Completed
June 14, 2023Landscape

On July 17, 2022, I requested that bark be refreshed along the view fences for homes along Fiano Lane. This still has not been done, and I am getting a significant amount of spurge (low growing weed) in that area. On rare occasion Terra Care sprays the weeds that are 12 inches tall, but does nothing for the low growing spurge. I am tired of hand weeding. With permission, I will be happy to spray the weeds myself. Hand weeding has become overwhelming. Please address this issue soon.

Completed
June 13, 2023Club

The air conditioning in the card rooms is still not functioning. It has been 3 weeks and still no remedy. Luckily, it has been a cool June.

Completed
June 12, 2023Club

The screen interface on the middle recumbent bike is glitchy. It seems to be working at first, but freezes up in the middle of a workout. Thanks.

Completed
June 9, 2023Gates

EMERGENCY- RHONE GATE WONT OPEN- CANT GET HOME !

Completed
June 7, 2023Gates

When walking through the pedestrian Porto gate, the gate no longer closes and latches. (We must notice that it does not close and we must pull it closed when entering Porto. or push it closed when exiting Porto.)

Completed
June 7, 2023Gates

Latour exit gate now sticking open

Completed
June 5, 2023Gates

Entry vehicle gate to Latour is stuck open

Completed
June 2, 2023Landscape

We would like to ask that the landscape staff trim down the plant growing on the other side of the wall on the side of our house. We live on the right side of the Latour gate. The plant is starting to come over the top of the sound wall. It is a climber and has started to come over the sound wall cap and it growing into our plants. The top of the sound wall is too high for us to get to.

It is also growing under the wall and coming up in our landscape. We realize there isn't anything that can be done about that but having to deal with both the top and the bottom of our wall to remove a plant that isn't in ours a bit much for us. My husband uses a walker and I have a bad back getting on a ladder to reach over to the other side of the sound wall is very difficult. Thank you for any help you can give us.

Completed
May 31, 2023Gates

The Rhone entrance gate is out-of-order for the second time in 3 weeks, staying constantly open and disallowing for NO community security.

Completed
May 29, 2023Gates

Rhone entrance gate is stuck in open position.
Please repair.
Thank you.

Completed
May 18, 2023Landscape

Broken PVC fitting on irrigation system in Upper MiWok Park near the Labyrinth.

Completed
May 16, 2023Club

Last night (Monday), leaving the clubhouse at 9pm, none of the lights along the walking path just outside the clubhouse were on. It was very difficult to even find my way to the parking lot. Not sure if that's normal for a Monday as it's a slow day at the club, or if they weren't working. Thank-you.

Completed
May 10, 2023Gates

The Rhone entrance gate is struggling to open

Completed
May 9, 2023Landscape

Two leaks in the irrigation pipe along the trail in Upper MiWok park.

Completed
May 9, 2023Landscape

I’d like to report a damaged fence needing repair.
It’s at Bordeaux Park.
South east corner hillside. The fence is a wooden two rail fence from the park floor up the hillside (in/near the olive grove) to the back yards of the adjacent residences.
Tow rails are out of place needing repair.

Thank you,
Robert Damico
1621 Gamay Ln.

**** Response from HOA - This has been reported to the City to address as they confirmed it's their responsibility. Fence posts need to be reset in concrete. *******

Completed
 Reported Location Issue Status

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