| March 24, 2024 | Gates | Porto entry gate is open and will not close
| Completed |
| March 18, 2024 | Vineyards | I saw on the Vineyard report that others were having mice issues as well, this year I have been having field mice coming into my home really often. I did have the Contra Costa Vector control come and do an inspection and there really isn't anything wrong with my home but he said that field mice tend to create a home inside your home instead of coming in and out like rats do 😛 My cat is doing a pretty good job of finding and killing them as they seem to be wise about not going into the traps but it definitely is an annoyance. I just thought that I would report that I also have been dealing with this issue and have not had the problem since I moved here until this winter.
| Completed |
| March 17, 2024 | Gates | Lafite gate malfunctioning again. Resident reports the right side exit gate from Lafite Ct is now stuck open, since early Sunday afternoon.
| Completed |
| March 15, 2024 | Gates | Lafite golf cart gate was malfunctioning. One half was sticking open. Resident was able to get it to close automatically. May need to be checked
| Completed |
| March 12, 2024 | Club | The jets in the hot tub are not working.
hair dryer has been missing from the women's bathroom since last fall.
music: can you limit spa music to the spa area? the women's locker area has current music playing from the lounge and crying whales and pan flutes from other speakers.
thanks for your help!
| Completed |
| March 8, 2024 | Gates | Latour auto entrance gate stuck open, and the Latour pedestrian gate is still not closing securely.
| Completed |
| March 5, 2024 | Landscape | The keypad for the gate in the wrought iron fence at the end of Barsac Court is not working. I entered the code - 1443 right? - multiple times on different days and nothing happened. Tried the handle and it would not open. Maybe it is operator error but I walked on to Viognier Court, entered the same code, and it worked fine. Maybe someone could check it? Thanks!
| Completed |
| March 3, 2024 | Club | There seems to be something wrong with the HVAC in the Clubhouse, especially in the restaurant area. It seems like the air conditioner is on because cool air is constantly coming out.
| Completed |
| February 28, 2024 | Villages | Rhône Cypress tree
Correction it was reported in August
| Completed |
| February 28, 2024 | Villages | Cypress tree falling over. I reported this back in December and the cypress tree continues to fall. I wonder why this can not be fixed before it dies.
This is located at the Rhône entrance gate to the left side. See attached photo.
Thank you
| Completed |
| February 28, 2024 | Gates | The exit gate at Porto Village is stuck with one side open and the other side will not open. The only way to exit is through the entry gate
| Completed |
| February 28, 2024 | Club | I have notice for along time now that a lot of the lights around the club in the landscaping are on during the day. I was told once that its cheaper leave on 24hrs a day?!
With the cost of electricity I fine this hard to believe!
Thanks
Ken
| Completed |
| February 28, 2024 | Gates | Porto exit gate stuck open on one sude
| Completed |
| February 27, 2024 | Club | The weight peg is disconnected from the shoulder press machine in the gym. Thank you.
| Completed |
| February 22, 2024 | Club | I noticed the Trilogy pick up truck has a brake light out on the left side.
| Completed |
| February 20, 2024 | Pool | Why is the indoor pool room consistently hot and humid? The water temperature of the pool is too high, making it difficult to enjoy a good workout while doing laps. Also, a few of us are experiencing skin rashes after doing laps in the indoor pool, but not experiencing these symptoms when swimming in other pools. Are the water tests showing any problems with chlorine levels, pH,
total alkalinity, calcium hardness, cyanuric acid, or total dissolved solids? Would you please share your test results with us? The pool is a great resource for swimming, but the heat and skin rashes are deterrents for using the pool.
| Completed |
| February 18, 2024 | Gates | Latour pedestrian gate spring(s) appear to be weakening, gate does not close completely on its own.
| Completed |
| February 18, 2024 | Tennis / Pickleball Court | At the Los Olivos Tennis and Pickleball Pavilion there are light poles for playing after dark. The switch for the lights is in the center shaded area between Pickleball and tennis courts. The cover plate for the light switch is broken and needs to be replaced.
| Completed |
| February 16, 2024 | Pool | Love living here! After an incredibly stressful work life, this is our "happily ever after".
While one can have high expectations in "heaven", I don't wanna be a Karen. SO...If I mention something...read with a smile.
With that in mind, the *ladies room for the Delta Athletic Club has so many burnt out bulbs and broken lights*. Is this on the "honey do" list?
Waterline area of pool and hot tub is consistently gross. https://www.tilesanddeco.com/blogs/news/how-to-clean-waterline-pool-tiles.
I'm a retired banker, but if you need to hire me to clean, I'm open for a part time job. :).
Thank you!!
Marlene (and Mitch)
| Completed |
| February 14, 2024 | Gates | Entry gate for Latour locked open
| Completed |
| February 10, 2024 | Gates | Today I used the new padlock that was recently installed on the gate at the end of Latour. The lock appeared to be locked when I used the 1443 code to unlock it. However, when I went to close the lock, it will not stay locked. No matter what code I set the lock to, it will unlock with a slight tug. Seems the lock is broken. I left the lock on the chain so it looks like it is locked.
| Completed |
| February 6, 2024 | Villages | Hey there. The home on 1629 Zinfandel needs a gardener. Lynn French owns the home and it’s now for sale. And they moved out of the area. So their yard is not being taken care of. Just wanted you to know. Thanks.
| Completed |
| February 5, 2024 | Gates | Top cover (1/2) of Sonoma gate intercom blew off from storm. Cover is in planter area outside gate.
| Completed |
| February 1, 2024 | Gates | During the recent power outage, only one-half of the inbound Andalucia gate fully opened. Half of the gate remained in the closed position the duration of the outage.
| Completed |
| January 29, 2024 | Villages | Fire Plug Blue Marker at the end of Moscato Pl in the Cul-de-sac is missing again. It is nowhere in sight.
Thanks
Ken
| In-Progress |