| June 4, 2021 | Gates | Handle has now broken off the Latour pedestrian gate
| Completed |
| June 3, 2021 | Gates | The Latour Ave pedestrian gate's door knob is broken.
| Completed |
| June 2, 2021 | Villages | Looks Like street sweeper swept away the Blue Reflector for the fire hydrant at the end of Moscato.
Thanks Ken
| Completed |
| May 11, 2021 | Gates | Latour pedestrian gate is not latching securely, again
| Completed |
| May 4, 2021 | Villages | Street light in front of 1143 St Julien is off at around 10PM on Tuesday 5/4. It has been off at around this time (when we walk our dog) for several nights. When this light is off, the street is quite dark in the area. Note - on 5/4 when the power came back on at around 8:15pm, that street light was on, along with the other ones nearby.
Also note - on this page (https://www.mytrilogylife.com/vineyards/maintenance-issue-report/), where it says "please search the list of existing requests - here", the link at 'here' does not work.
| Completed |
| May 4, 2021 | Tennis / Pickleball Court | On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.
| Completed |
| May 1, 2021 | Landscape | Drip system water leak at end of Moscato. Running in gutter. This one had problem before.
Thanks
Ken
| Completed |
| April 21, 2021 | Landscape | The heavy equipment vehicles ran over the plantings in the center of the driveways at the Solera gate. We are concerned that the irrigation in that area has been compromised.
| Completed |
| April 20, 2021 | Villages | Hi,
I live next to the Latour gate. Every so often it needs to be "silenced." It squeaks. I have been gone for a couple of weeks and came home to "fingernails on a chalkboard" every time the gate opens. I think it is the entry side but not positive. My office is on that side of the house and so I hear it from morning until evening. It is driving me crazy. I have had to move to another room to work. Worse yet, I have company coming in about a week and that is the guest room side of the house. They will never sleep if it is screeching like it currently is doing. Please help!
Thanks so much and sorry to be a bother.
| Completed |
| April 12, 2021 | Villages | Bordeaux park is in need of some upkeep. Square picnic tables are peeling- in of need paint, the garbage can wood trim is falling off, the rail fence near the olive trees and path has wood rails that are dislodged and down.
Thank you for your attention
| Completed |
| April 3, 2021 | Club | No internet connection on the technogym kiosk in the gym. Thanks.
| Completed |
| March 31, 2021 | Villages | Latour pedestrian gate will no longer lock. No matter how hard you push it into place it can swing back open.
| Completed |
| March 22, 2021 | Gates | Latour pedestrian gate broken/jammed again. It has been pushed outward, so the gate is caught against the protection plate. No one can open then gate. I reported this to Concierge on Sunday
| Completed |
| March 20, 2021 | Gates | The pedestrian gate on Latour will not open
| Completed |
| February 4, 2021 | Landscape | Thanks for getting the Trilogy Parkway Lights by Olive trees in median turned back on.
On the same note can you have maintenance check the rest of those lights there a several burned out.
If you like I can check them one and tell which ones they are?
Thanks
Ken
| Completed |
| February 2, 2021 | Bocce Court | Card reader at Trilogy Pkwy. /Bocce Courts pedestrian and golf cart gates not working.
| Completed |
| February 1, 2021 | Landscape | V-ditch drain is completely blocked Miwok Ave across the street from Miwok park
| Completed |
| January 23, 2021 | Vineyards | Testing
| Completed |
| January 23, 2021 | Landscape | Median Olive Tree Lights between Calif. Trail and the Tower do not go on at night?
| Completed |
| January 22, 2021 | Gates | Just inside the Miwok gate, a water valve is leaking & the planter is full of water.
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| January 20, 2021 | Club | There is a leak in the fountain at the bottom of Trilogy Parkway. Water is running over the road and into the gutter
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| January 19, 2021 | Vineyards | There is a dead tree in the vineyard directly behind our house @1701 Zinfandel drive. It has been dead/dying for over six months. Please have landscape people examine tree for removal and replacement.
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| January 7, 2021 | Landscape | The “park grass area” on Miwok is horrible looking. Weeds, dead plants, overgrown olive trees, dead and bald grassy areas. I was hoping TerraCare would be improving this but it doesn’t seem like it.
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| January 7, 2021 | Landscape | Miwok park (corner of Barberesco & Miwok) needs the grass replaced. The wild grasses are truly dead and not merely dormant. This half of the park has looked this way for a year and has only gotten worse. Wild grass was a poor choice and if the grass just doesn't look good nor has it grown well. Could we please replace the wild grass with turf grass?
Thank you
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| January 2, 2021 | Villages | Doggie bags have been out for at least 2 weeks.
Doggie waste is getting full.
(Bordeaux park)
| Completed |