Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 611

 Reported Location Issue Status
May 8, 2025Vineyards

A vineyard water line at post #36 between Barbaresco and Riesling Circle has been running a major leak into the drainage line to the
Riesling Circle Street drains from before 7:00 pm and now up to 10:00 pm

Completed
May 8, 2025Vineyards

A one-inch water line was broken halfway up on post #36 between Barbaresco and Riesling Circle.
The leak was found at 7:45 pm and now at 9:30 pm. The drainage line runs into Riesling Circle.

Completed
May 8, 2025Vineyards

There is a substantial water leak in the vineyard off Riesling Circle. I found one near the green telecommunications box this morning. There was also a leak near the park that had already been called in when I found it. At 7:45 this evening, I was out in my backyard ( which is right off the trail between Riesling Circle and Barbaressco), and water was streaming down the vineyard hill.
I took pictures, but am unable to load them. When my husband gets home, we'll try to send the pics.

Completed
May 7, 2025Villages

I live on trilogy second house in from Zinfandel. Could you please ask the Vineyard people that are spraying, etc. not to drive so fast past our houses it create lots of dust. Also, sometimes they start at 6 AM but if that’s the rule OK, but if they’re supposed to start later, maybe you can reinforce it. Thanks,

In-Progress
May 6, 2025Gates

The Barossa pedestrian gate across from the bocce courts is broken again.

Completed
May 3, 2025Villages

Porto gate stuck open. Will not close

Completed
April 25, 2025Villages

The "blue bots dot, fire hydrant marker" needs to be replaced on St Emilion at St Julien. Resident was told to throw away the old one Thank You

In-Progress
April 25, 2025Tennis / Pickleball Court

Tennis Court 3 - Net strap broken.
Can a new strap be ordered?

This is not a duplicate request.
I sent a request yesterday for a new strap for court 1
When we played today the strap on court 3 broke,

We need two net straps now, one for court 1 and another for court 3.
Thanks 😊

Completed
April 24, 2025Tennis / Pickleball Court

The net strap on Tennis Court #1 is worn and needs to be replaced.

As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.

Can a new net strap be ordered for the net on Tennis Court #1?

The players can install the new strap once it arrives.

Thank you.

Completed
April 21, 2025Gates

Rhone Gate stuck open.

Completed
April 18, 2025Villages

Hi,
I hate to be this person, but at the corner of Latour and St Julian is a house with a superbad lawn that desperately has needed attention for many months. It's overgrown, weed ridden, animal holes, etc. Looks like a vacant lot. Pics don't do it 'justice.' I think it's a rental but regardless, I'm sure someone is responsible for keeping it at least presentable. The address is 1738 Latour. thank you

PS. Your Report page would not allow enough room to attach even one picture. You need to increase the MB.

In-Progress
April 18, 2025Tennis / Pickleball Court

Latch at pickleball gate is loose. Both screws are stripped (maybe through-holes and bolt with nut will be better)

Maintenace Dept: We added new screws to resecure the gate latch

Completed
April 14, 2025Gates

St. Julien exit gate stays open.

Completed
April 14, 2025Gates

The St Julian exit gate does not close both gates.

Completed
April 13, 2025Gates

St Julien resident reports St Julien exit gate has been open since 2pm

Completed
April 11, 2025Gates

Latour exit gate still randomly sticking open, like right now 🤔

Completed
April 9, 2025Villages

The olive grove path running from St Emilion lane to the Bordeaux Park is in need of maintenance. The weeds are growing across the entire path in spots, eventually, there will be no path!! The area of mud is still there, I suppose with the warmer weather it will turn to dust!! I was told that that issue would be addressed in January. The path desperately needs new gravel and weed removal. There is also serious overgrowth between the Olive trees. Many of these weeds are grasses that have spikes that are dangerous for our dogs. Please see photos

In-Progress
April 7, 2025Gates

At the Barossa fire (emergency) gate the pedestrian entry door is not working. Several neighbors as well as myself have tried several times over the past week.
Maintenance: Tested the gate reader and found it worked intermediately. Adjusted the antenna and the gate worked as designed. I will advise the landscapers to keep the hedge on the corner trimmed back.

Completed
April 4, 2025Gates

(NO RUSH) The Latour vehicle exit gate is partially stuck open, wide enough to allow people to walk through it.

Completed
April 3, 2025Vineyards

URGENT Large water leak end of moscato bottom of vineyard

Photo to large to send.

In-Progress
April 2, 2025Villages

Dead rabbit in the middle of the street on Miwok. Looks like it was hit by a car.

Completed
March 24, 2025Villages

I would like to report of a large road crack that has been developing for quite a while at the upper part (near the end) of Gamay Lane in the Bordeaux village.

In-Progress
March 21, 2025Villages

Crosswalks are in bad shape in Sonoma village. Not sure of other areas. I did look up to see if anybody else complained about it. I could not find it.Big chunks are chipping off. Looks bad in this amazing community.

In-Progress
March 21, 2025Landscape

Trilogy Parkway and Vineyards Parkway. Entrance on Trilogy Parkway by Monument Sign There is a water/sprinkler leak. It has been leaking for some time.
Thanks
Ken

In-Progress
March 21, 2025Club

There is no remote for TV in pool room. Please replace and have available to watch sporting events in pool room.

Completed
 Reported Location Issue Status

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