| September 10, 2025 | Tennis / Pickleball Court | The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.
| In-Progress |
| September 8, 2025 | Club | The Group Exercise Studio needs to be cleaned. The mirrors, floor, equipment, and mats.
Thank you,
Julia Benvensiste
Thank you for request. The team has completed the tasks.
Robert
| Completed |
| September 8, 2025 | Gates | Latour entry gate stuck open again
| Completed |
| September 3, 2025 | Landscape | There’s a bush/tree growing out of the drain at 1811 Moscato. My concern Is for downpours and possible flooding. I figure it’ll just keep growing unless it is taken care of soon.
| In-Progress |
| August 23, 2025 | Villages | There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.
I will pass this along to the HOA.
Robert
Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.
| Completed |
| August 21, 2025 | Gates | Latour exit gate is stuck open again
| Completed |
| August 17, 2025 | Club | What is the progress, if any, on the “in progress” repair of the TV’s in the gym?
Update: The bid for the repair/updating of the cabling and service type is in the hands of the Finance Commitee and HOA. Hopefully we will have a path moving forward by mid-week.
Robert
| In-Progress |
| August 16, 2025 | Villages | Sidewalk in Tuscany on Andalucia by the park and the gate to the park have overgrown plants blocking people from walking.
Reply: I will pass this on to the HOA office.
Robert
| In-Progress |
| August 14, 2025 | Gates | Latour Ave. out gate is stick open again and making noises.
| Completed |
| August 13, 2025 | Gates | Latour exit gate is locked open again, at least an hour so far. 🤯 Sorry Scott
| Completed |
| August 13, 2025 | Club | The two benches in the men’s locker room are very dirty and stained. Not only is this hygienically unsafe, it presents a bad appearance. Is there a way to hose/scrub them down? Thank you.
Reply: We scrub them down and clean them a few times a week. We are in the process of replacing with a more easily sanitized bench.
Robert
| In-Progress |
| August 9, 2025 | Bocce Court | Cold water fountain at Bocce Courts has algae
growing in supply inlet, which is also restricting
water flow. HEALTH HAZARD!
| Completed |
| August 9, 2025 | Club | Pool tables need cue chalk replenishment.
| Completed |
| August 7, 2025 | Gates | Latour exit gate stuck open now, 2:33pm, 5 + minutes
| Completed |
| August 6, 2025 | Gates | Latour exit gate remains open
| Completed |
| July 30, 2025 | Landscape | Andalucia Gate entrance; When are the plants that died because of no water be replaced?
Regads,
Elsa
| In-Progress |
| July 27, 2025 | Pool | As of Sunday July 27th the hot tub is not hot at all, water is completely cold like the pool water. Absolutely NO heat. A few jets are not working at all, and really low pressure. I checked maintenance records and it says work was completed and that the heat and new pump was put in Feb and June. The hot tub is still not working correctly. Thanks
The heater has been replaced.
Robert
| Completed |
| July 24, 2025 | Club | There are ants in the men’s locker room, including the lockers and the counters.
| Completed |
| July 21, 2025 | Tennis / Pickleball Court | The pickleball court gate latch stayed tight for a long time with the new screws. Unfortunately, it’s loose again.
thank you for the heads up. I have issued a work order, and this will be repair asap. Robert
| Completed |
| July 17, 2025 | Club | For several months now, ALL the gym equipment with monitors are unable to play the TV channels. The only channel available is the golf channel....... If Trilogy is only able to view one channel, can we rotate through the different ones listed? I've seen enough golf to last me a lifetime. But seriously, why are we unable to watch all the TV channels listed on the screen?
We are currently working with an outside video engineer to bring the old outdated Direct TV dish system up to the current technologies available. Robert
| In-Progress |
| July 16, 2025 | Gates | Latour entrance gate is remaining open.
| Completed |
| July 15, 2025 | Landscape | Clubhouse freestanding sign in landscape along roadway leading to the clubhouse is dilapidated and an eyesore. Is it possible to have it replaced sooner than later? Thank you! Celeste
| In-Progress |
| July 7, 2025 | Club | So tired of lame excuses. Fix the TV’s on aerobic equipment in the gym. We have been more than patient. Think we’re into the 4th month of no service. It seems the issue has been swept under the rug.
We are currently working with an outside video engineer to bring the old outdated Direct TV dish system up to the current technologies available. Robert
| In-Progress |
| July 6, 2025 | Gates | Miwok Gate something is splashed all over the pillars. Looks like lubricant from maintenance of the gates.
Thanks
Ken
| In-Progress |
| July 1, 2025 | Tennis / Pickleball Court | It would help to have a ceilng fan installed on the pergola between the tennis and pickleball courts. There is electrical feed there and also the structure to hold the fan. This would add to the comfort and health of the players and guests during the extreme summer months. Thanks from Alan Cezar
| In-Progress |