| July 17, 2021 | Bocce Court | Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.
| Completed |
| July 17, 2021 | Gates | The pedestrian gate at Solera is broken, it does not lock.
| Completed |
| July 12, 2021 | Pool | I rented a cabana yesterday for my grandkids. They were spraying for ants while we were there, thank you. Also I noticed the quality of the Cabana has diminished. The chairs and furniture inside are worn out, the curtains on the sides and back are missing, the TV is gone and wires hanging out on all the Cabanas. Is this work in progress as well? Will there be some updates soon? Is it possible to add a ceiling fan as well? Thank you for listening.
| Completed |
| July 5, 2021 | Club | Only one shower in the men's locker room is operational. One already has an out-of-order sign, but another (the one on the right) has no hot water. Also thanks for getting the swimsuit spinner working!
| Completed |
| July 2, 2021 | Pool | I have been hearing that there is an ant problem when renting the Cabanas. The ants will come out of nowhere and swarm your food. It is most unappetizing. We are renting a cabana on Monday, July 5th and on Saturday, July 10th. Please address this pest problem so the Cabanas can be enjoyed. Thank You!
| Completed |
| June 30, 2021 | Gates | The VEHICLE exit gates do not all respond to and open in the presence of ebikes. Please adjust all gate sensors so the gates open in the presence of ebikes. Thanks.
| Completed |
| June 23, 2021 | Gates | A few Bordeaux residents reporting issues of not being able to "buzz" guests in via the Latour entry gate. Started a few days ago
| Completed |
| June 23, 2021 | Gates | The Latour pedestrian gate is broken again. Now, the inside door knob is missing that you can't open the gate.
| Completed |
| June 14, 2021 | Vineyards | Heavy water coming down from vineyards into drain. I live at 1739 Chardonnay Lane, And it’s right behind us. Not sure if this is normal.
| Completed |
| June 14, 2021 | Vineyards | There's a major water leak on the vineyard trail that connects with Zinfandel. It's coming from about the 4th row of vines up the hill and is creating a river of water.
| Completed |
| June 9, 2021 | Landscape | Now that PG&E has said that they will not be using their easements inside
trilogy for a staging area can rehabilitation of the deplorable condition of the grassy areas
now begin? It is currently disgusting.....................
| Completed |
| June 6, 2021 | Landscape | Fescue grass area on the slope at back of Bordeaux Park should be mowed. There are many patches that have gone to seed and can be hazardous to our dogs if they inhale them.
| Completed |
| June 4, 2021 | Villages | One of the irrigation sprinkler heads appears to be damaged and spraying extra water when the sprinkler is on. It's in Bordeaux Park near the covered benches ... the one right that's just east of the covered benches. I observed this at around 6:30am on Friday 6/4.
| Completed |
| June 4, 2021 | Gates | Handle has now broken off the Latour pedestrian gate
| Completed |
| June 3, 2021 | Gates | The Latour Ave pedestrian gate's door knob is broken.
| Completed |
| June 2, 2021 | Villages | Looks Like street sweeper swept away the Blue Reflector for the fire hydrant at the end of Moscato.
Thanks Ken
| Completed |
| May 11, 2021 | Gates | Latour pedestrian gate is not latching securely, again
| Completed |
| May 4, 2021 | Villages | Street light in front of 1143 St Julien is off at around 10PM on Tuesday 5/4. It has been off at around this time (when we walk our dog) for several nights. When this light is off, the street is quite dark in the area. Note - on 5/4 when the power came back on at around 8:15pm, that street light was on, along with the other ones nearby.
Also note - on this page (https://www.mytrilogylife.com/vineyards/maintenance-issue-report/), where it says "please search the list of existing requests - here", the link at 'here' does not work.
| Completed |
| May 4, 2021 | Tennis / Pickleball Court | On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.
| Completed |
| May 1, 2021 | Landscape | Drip system water leak at end of Moscato. Running in gutter. This one had problem before.
Thanks
Ken
| Completed |
| April 21, 2021 | Landscape | The heavy equipment vehicles ran over the plantings in the center of the driveways at the Solera gate. We are concerned that the irrigation in that area has been compromised.
| Completed |
| April 20, 2021 | Villages | Hi,
I live next to the Latour gate. Every so often it needs to be "silenced." It squeaks. I have been gone for a couple of weeks and came home to "fingernails on a chalkboard" every time the gate opens. I think it is the entry side but not positive. My office is on that side of the house and so I hear it from morning until evening. It is driving me crazy. I have had to move to another room to work. Worse yet, I have company coming in about a week and that is the guest room side of the house. They will never sleep if it is screeching like it currently is doing. Please help!
Thanks so much and sorry to be a bother.
| Completed |
| April 12, 2021 | Villages | Bordeaux park is in need of some upkeep. Square picnic tables are peeling- in of need paint, the garbage can wood trim is falling off, the rail fence near the olive trees and path has wood rails that are dislodged and down.
Thank you for your attention
| Completed |
| April 3, 2021 | Club | No internet connection on the technogym kiosk in the gym. Thanks.
| Completed |
| March 31, 2021 | Villages | Latour pedestrian gate will no longer lock. No matter how hard you push it into place it can swing back open.
| Completed |