October 28, 2020 | Club | All of elliptical machines are unable to view the TV channel “HGTV”. All the other TV channels view clearly. Also the middle elliptical has a consistent knocking noise when in use.
| Completed |
October 25, 2020 | Villages | Hello, the sidewalk is popping up and a tripping hazard on Miwok where it intersects Barbaresco, kind of near the corner. It's located on Miwok close to the corner kitty-corner to the park. You may want to spray it to alert seniors asap until it can be repaired. I took a photo if you have an email let me know and I can send.
| Completed |
October 11, 2020 | Gates | Bordeaux gate does NOT closing properly, everyone could get in our village.
| Completed |
October 7, 2020 | Villages | Newly Resurfaced Road Damaged. While walking on Pinot Place today and noticed that a small section of the newly sealed road was damaged by a vehicle tire. This is in front of 1659 Pinot Place. You can see the tire mark has removed the sealant and the old road surface is visible. I don't know if this damage occurred because a vehicle drove on the road before the sealant had set, or the sealant was applied to thinly. While American Asphalt is still working in Trilogy I think it would be good for them to come and repair this issue.
I can provide a picture of the issue if you email me directly.
Thanks,
Mike Ciopyk
| Completed |
September 20, 2020 | Gates | Saint Julien Street entrance gate needs lubrication. It squeaks when it opens and closes.
| Completed |
September 6, 2020 | Bocce Court | Area around in-ground irrigation manifold boxes on south side of courts floods. Suspect broken pipe (s).
| Completed |
September 3, 2020 | Gates | The pedestrian access gate from Vineyards Parkway onto Zinfandel doesn't seem to be working. It reads my card and briefly goes green but in less than a second returns to red with the gate remaining locked. My card works fine on the reader that opens the auto gate on Zinfandel
| Completed |
August 24, 2020 | Landscape | We have two oak trees outside our fence above the olive grove that are severely blighted. They are losing all their curled leaves rapidly. Please come by and see if you can rescue these beautiful trees. 1154 St. Julien St., Bordeaux.
Roy Short
| Completed |
August 17, 2020 | Landscape | At roughly 8:30 AM the last couple of days, there is the sound of a lot of water flowing under one of the rosemary shrubs in Miwok park. Haven't dug into the dense plant, but I'm guessing it is a drip that blew it's head off or undergrounded hosing since not a lot of water, just the sound of rushing water. I took a photo of which plant it is if you want me to email it to someone. If not, it's near the entrance off of Miwok near the gate (NOT the one off of Chianti). On right side as you enter, roughly 3rd plant in between walkway and gasline sign
| Completed |
August 14, 2020 | Landscape | 1619 CHIANTI LN - Drainage on vacant lot adjacent to us (PG & E easement) needs to be reworked. (More than a shovelful or two of dirt, I might add) When the irrigation sprinklers are left on excess water, instead of draining to the street, seeps under the block wall, floods the west portion of our lot and will continue to seep under our slab. A tree in our yard has already blown over due to supersaturated soil. Potential soil instability and resulting damage to our home exists. Excessive irrigation can be addressed; excessive winter rains cannot. It's 100 degrees now........soon it will be raining!
| Completed |
August 14, 2020 | Pool | The curtains in the Pool Cabanas are in very bad condition. The rollers and tracks that the curtains move on are broken or jammed.
I was rather shocked when I recently used a cabana and saw how ragged and shredded the curtains had become.
In general, the Club grounds, parking lots etc. are in the worst condition that I have seen in my 8+ years at Trilogy...
| Completed |
August 12, 2020 | Villages | The Latour pedestrian gate does not latch rendering it unsecured.
| Completed |
August 9, 2020 | Vineyards | It has been verified that poison bait has been placed in the vineyards near the hiking trail by Miwok and Tempranillo.
This is not acceptable as all the animals that will feed on poisoned carcasses would also likely be killed.
Golden eagles, red-tail hawks, kestrels, foxes and a whole host of other animals are directly threatened.
Put out cage traps if needed but please remove the poison ASAP.
See Nextdoor post by a Trilogy resident for picture of poison bait.
| Completed |
August 7, 2020 | Villages | Irrigation problem in Bordeaux Park. Flower bed along sidewalk on Latour is flooded and lawn is saturated in some areas.
| Completed |
August 7, 2020 | Wine Barn | There are many leaks and some sprays of water at many of the connectors for the vines around the Winebarn. I have pictures of the locations but no way to upload them. However, when the vines are being watered it is easy to see where the problems are.
| Completed |
August 6, 2020 | Landscape | Thank you, The HOA in getting this matter taken care of.
“The trenching for the olive trees that are currently under water will be taking place tomorrow”
My understanding is the HOA is working extremely hard to get our landscaping back in order.
| Completed |
August 6, 2020 | Landscape | A number of plants, shrubs, and trees have died. Grasses are an eyesore. The dead hedges at the wine barn, the over watered olive trees, and the unsightly grasses at Miwok Park. The olive trees leading up to the club on Trilogy Parkway a number of the olive trees have been over watered and there is a standing accumulation of water under them of about 3 inches or more. If the situation is not quickly resolved, the olive trees will die. This not only means that they will need to be replaced, but also it will come at a cost which the homeowners will have to absorb. If you share my concerns, it is my hope that this information will spur you into action, and that you will write to both the HOA & the board.
| Completed |
August 6, 2020 | Villages | Fiano and Miwok park areas need irrigation maintenance lawn is dying. Noticed water leak in path at Miwok park area this morning
| Completed |
August 1, 2020 | Villages | In Tuscany Village, the following street lights are on during the day, 205152, 205120, 250144, 205155, 205160, 205162, 205163 and probably more since my daily walk does not cover the entire village.
Also, a number of houses have burned out address lights. Perhaps the night security watch could record the burned out address locations so the owners could be notified. Even though the address lights are on 24/7 (for no reason), it is very difficult to see that the bulbs are out during the daytime so the owners are probably unaware. The address lights use two 2825 bulbs (12V, 5W) and are available at Amazon, Ace Hardware and most automotive parts stores.
| Completed |
July 28, 2020 | Club | I noticed today that the grass on either side of the water feature leading to the reflecting pond is very dry. Obviously the water schedule needs to be adjusted.
| Completed |
July 20, 2020 | Landscape | The Trees behind my home at 1627 Healing Rock Court which faces the Club Parking Lot are dying. They were originally YEW PINES like the others along that row of homes. My neighbor The Schwartz asked to have them removed and replaced with these bushes for more privacy. I never approved this removal but didn't want to cause any issues. BUT now that they are not doing well please have them removed and REPLANTED with the YEW PINES that were original planted when I purchased my home. Please let me know as soon as possible. Thank you in advance for reading this request.
Gloria George
831 254-7000
| Completed |
July 10, 2020 | Club | I noticed the lawn area as you enter the pool area is very dry due to lack of water. In fact the grass was crunchy it was so dry. Why is area of the lawn not getting watered. Just wondering, it was real nice prior.
| Completed |
June 30, 2020 | Gates | The Tuscany gates do not work with keys, man gate and drive gates. This has been ongoing for 2 weeks
Today it will not open with car either.
| Completed |
June 23, 2020 | Gates | The pedestrian gate at the Soledad entrance does not recognize access cards.
| Completed |
June 18, 2020 | Gates | The car gate and pedestrian gate at Solera were not working this morning.
| Completed |