| May 1, 2026 | Pool | The music at the pool keeps looping to the same stuff over and over. When will this get fixed? Also - why is there caution tape around the pool? It would be nice if you communicated with the membership about your work and whether the pool area is open or not.
| In-Progress |
| May 1, 2026 | Gates | The Solera Street exit gate to Vineyards Parkway is stuck in the open position.
| In-Progress |
| May 1, 2026 | Club | The entry gate to the club from Vineyards Parkway does not close and does not accept the entry code.
| In-Progress |
| April 29, 2026 | Villages | Tuscany fire road maintenance.
Need someone to weed wack the weeds next to our fence between our fence and the drainage ditch. We as homeowners have no access to this area. I tried to attach pictures but it didn't work. Let me know if you need me to send them to you.
Maggie
| In-Progress |
| April 27, 2026 | Club | The mail room door is not closing and locking. It appears to be binding on the threashold plate.
This is also a problem for nighttime security as the mailroom door will not be locked unless it is manually closed.
| In-Progress |
| April 25, 2026 | Wine Barn | A panel in the ceiling on the inside of the Wine Barn has begun to fall away. Additionally, I noticed what might be white mildew on the panel as well as on the floor at the entrance to the restrooms.
Bob Woods
| In-Progress |
| April 22, 2026 | Pool | There is an army of ants in the women’s shower area crawling up the wall by the farthest shower.
| In-Progress |
| April 19, 2026 | Pool | This is probably already on your list; the protective grip coverings for both the outdoor pool and hot tub need replacing. Thank you.
| In-Progress |
| April 19, 2026 | Pool | This is probably already on your list; the protective coverings to both the pool and sauna handrails need to be replaced. Thank you.
| In-Progress |
| April 15, 2026 | Gates | Having trouble with gate codes for both Solera and Andalucia. Our codes are not letting people in the gates and today I never got a ring on my phone.
| In-Progress |
| April 15, 2026 | Club | Mailroom door not latching closed on it’s own.
| In-Progress |
| April 10, 2026 | Villages | Hello
The person Gate into Bordeaux on Saint Julian, latch bracket post anchors into the stucco improperly installed.
See picture attached
They need to be re-anchored properly and sealed
Thanks
Robert: I will correct
| In-Progress |
| April 10, 2026 | Gates | Sonoma out gate 1/2 stuck open
| Completed |
| April 9, 2026 | Vineyards | There appears to be a water leak in the water lines in the vineyards behind the park and Solera Street. It is in the middle of the vineyards about halfway up.
Robert: This has been reported to the Vineyard caretakers
| In-Progress |
| April 9, 2026 | Gates | St Julien exit gate stuck open.
| Completed |
| April 8, 2026 | Villages | The road on upper Gamay Lane at Bourdeau has redeveloped a crack after the recent repair. The crack looks larger than before, about an inch in width.
Robert: This has been forwarded to HOA office.
| In-Progress |
| April 5, 2026 | Club | The digital readout on the shoulder press is not working. Thank you.
Robert: The unit was unplugged.
| Completed |
| April 4, 2026 | Pool | Pool and jacuzzi could use some cleaning. There’s debris in both that should be removed, especially before Easter as the weather will be warmer and there’s likely to be families here using the facilities.
Thank you!
Robert: The pool sweeper broke and a new one was ordered.
| Completed |
| April 2, 2026 | Vineyards | Water sprinkler leak Miwok park area. Water line for vineyard irrigation
| In-Progress |
| April 1, 2026 | Wine Barn | The door knob on the door of the Olive Club storage area on the outside of the wine barn has fallen off and both sides are loose. The secondary lock has also become very tight and hard to lock due to warping. Both issues are in need of repair for security of our items and ability to access.
Thanks!
Robert: Thank you for reporting. I will create a work order and inspect today 04/02
| Completed |
| March 31, 2026 | Villages | Someone has written "Amazon" and the access code in a sharpie marker on the keypad at the entrance to the Sonoma Village. This now allows anyone to enter beyond the gates. It needs to be erased.
| Completed |
| March 30, 2026 | Landscape | 1) All the palms east(?) of the spa need attention.
2) On the same side of the parking lot, as you would exit, is a wooden fence that is bleached white. It needs some wood oil.
3) Actually, that entire edge of the parking area that borders above the rear of Healing Rock homes is very neglected. Plants are suffering. Need water and/or replanting.
Elsewhere ...
4) The space between the tennis courts and the former sales office has weeds that are knee-high or taller.
| In-Progress |
| March 29, 2026 | Wine Barn | Wine Barn BBQ, layered in rat/mice poop! Actually very unhealthy for any bbq activities until thoroughly cleaned.
Robert: I have created a work order to have the bque island cleaned and sanitized.
Update: This work order has been completed.
| Completed |
| March 25, 2026 | Villages | Several pavers in front of 1636 Healing Rock Ct are broken, missing or loose. They should be repaired to prevent damage to sub-base and failure of a larger area.
| In-Progress |
| March 25, 2026 | Gates | Vehicle entry gate stuck open, Latour gate
| Completed |