| June 26, 2023 | Club | Electrical outlet in Abby’s patio not working
I can send photo
| In-Progress |
| June 14, 2023 | Landscape | The park area on the north side Chianti, where the PGE pipeline runs, the grass is becoming very dry in a number of spots. Right around the sprinklers it is green, but away from the sprinklers is very brown. This is a problem every year in this area. It is the worst looking area in all of Trilogy. I know no board members live in the area, but it is certainly a disappointment for those of us that pay the same HOA dues as everyone else. Please pay attention to this area.
| Completed |
| June 14, 2023 | Landscape | On July 17, 2022, I requested that bark be refreshed along the view fences for homes along Fiano Lane. This still has not been done, and I am getting a significant amount of spurge (low growing weed) in that area. On rare occasion Terra Care sprays the weeds that are 12 inches tall, but does nothing for the low growing spurge. I am tired of hand weeding. With permission, I will be happy to spray the weeds myself. Hand weeding has become overwhelming. Please address this issue soon.
| In-Progress |
| June 13, 2023 | Club | The air conditioning in the card rooms is still not functioning. It has been 3 weeks and still no remedy. Luckily, it has been a cool June.
| In-Progress |
| June 12, 2023 | Club | The screen interface on the middle recumbent bike is glitchy. It seems to be working at first, but freezes up in the middle of a workout. Thanks.
| In-Progress |
| June 9, 2023 | Gates | EMERGENCY- RHONE GATE WONT OPEN- CANT GET HOME !
| Completed |
| June 7, 2023 | Gates | When walking through the pedestrian Porto gate, the gate no longer closes and latches. (We must notice that it does not close and we must pull it closed when entering Porto. or push it closed when exiting Porto.)
| Completed |
| June 7, 2023 | Gates | Latour exit gate now sticking open
| Completed |
| June 5, 2023 | Gates | Entry vehicle gate to Latour is stuck open
| Completed |
| June 2, 2023 | Landscape | We would like to ask that the landscape staff trim down the plant growing on the other side of the wall on the side of our house. We live on the right side of the Latour gate. The plant is starting to come over the top of the sound wall. It is a climber and has started to come over the sound wall cap and it growing into our plants. The top of the sound wall is too high for us to get to.
It is also growing under the wall and coming up in our landscape. We realize there isn't anything that can be done about that but having to deal with both the top and the bottom of our wall to remove a plant that isn't in ours a bit much for us. My husband uses a walker and I have a bad back getting on a ladder to reach over to the other side of the sound wall is very difficult. Thank you for any help you can give us.
| Completed |
| May 31, 2023 | Gates | The Rhone entrance gate is out-of-order for the second time in 3 weeks, staying constantly open and disallowing for NO community security.
| Completed |
| May 29, 2023 | Gates | Rhone entrance gate is stuck in open position.
Please repair.
Thank you.
| Completed |
| May 18, 2023 | Landscape | Broken PVC fitting on irrigation system in Upper MiWok Park near the Labyrinth.
| Completed |
| May 16, 2023 | Club | Last night (Monday), leaving the clubhouse at 9pm, none of the lights along the walking path just outside the clubhouse were on. It was very difficult to even find my way to the parking lot. Not sure if that's normal for a Monday as it's a slow day at the club, or if they weren't working. Thank-you.
| In-Progress |
| May 10, 2023 | Gates | The Rhone entrance gate is struggling to open
| Completed |
| May 9, 2023 | Landscape | Two leaks in the irrigation pipe along the trail in Upper MiWok park.
| Completed |
| May 9, 2023 | Landscape | I’d like to report a damaged fence needing repair.
It’s at Bordeaux Park.
South east corner hillside. The fence is a wooden two rail fence from the park floor up the hillside (in/near the olive grove) to the back yards of the adjacent residences.
Tow rails are out of place needing repair.
Thank you,
Robert Damico
1621 Gamay Ln.
**** Response from HOA - This has been reported to the City to address as they confirmed it's their responsibility. Fence posts need to be reset in concrete. *******
| In-Progress |
| May 8, 2023 | Gates | Rhone gate stuck open.
| Completed |
| May 6, 2023 | Gates | Residents report St Julien gate locked in open position
| Completed |
| May 4, 2023 | Club | Four ceiling lights out total in the Hii Komme room on both sides of the divider.
| In-Progress |
| May 1, 2023 | Gates | In-bound Porto vehicle gate is stuck open
| Completed |
| May 1, 2023 | Gates | Porto gate not closing
| Completed |
| April 25, 2023 | Wine Barn | Center cutouts for Wine Barn outside tables are hazards. Most do not fit in holes, and they frequently fall through to the ground.
| In-Progress |
| April 23, 2023 | Gates | Residents report Solera vehicle gates stuck open
| Completed |
| April 17, 2023 | Pool | One of the lane separators in the indoor pool is broken. The small metal hook at the "deep end" came off of the steel cable. It just needs a tiny cable clamp to reattach it. BTW, at the "shallow end", the apparatus to tighten and loosen the lane separator is frozen and has been for a long time. As a result, when the lane separator is removed, it's necessary to rotate and loosen the eyelet that screws into the side of the pool -- probably not a good long-term solution. The same apparatus on the other two late separators works well.
| In-Progress |