Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 151 - 175 of 453

 Reported Location Issue Status
January 3, 2023Pool

HOT TUB JETS NOT WORKING

In-Progress
January 9, 2023Gates

Latour pedestrian gate malfunctioning, key cards not working. Multiple people have tried

In-Progress
January 19, 2023Club

Is it possible to relocate the Pilates items to another section of the gym? It seems the items are increasing & they now take up a quarter to a half of the relatively small floor workout area. I use the gym a lot & have rarely seen anyone use this stuff & those of us who want to do floor exercises are left scrambling for another spot. At best, 1-2 people can use the mat with all that stuff there. Today another big box was added.
I have spoken with other gym regulars who feel the same.
Thank you.

In-Progress
February 8, 2023Club

Strong natural gas odor in the breezeway between Club Los Meganos and the Spa this morning while entering the gym.

In-Progress
February 9, 2023Club

Two Elliptical exercise machines no longer work in the gym

In-Progress
February 25, 2023Gates

Gate at end of Barsac Ct is not latching for unknown reason

In-Progress
March 1, 2023Pool

Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!

In-Progress
November 20, 2019Club

New treadmill in the Gym is not working

Completed
November 22, 2019Club

Lights out on steps to Mail Room for several days now

Completed
November 28, 2019Gates

Ped. gate at Trilogy Parkway and CA Trail does not lock or close properly

Completed
January 13, 2020Club

The lat machine (pull down) in the gym no longer tracks reps/sets with the technogym key.

Completed
January 28, 2020Club

The screen is not working on the stationary upright bike to the left (if standing behind them). Thanks.

Completed
February 6, 2020Club

Light over outside mailroom door is out.

Completed
February 10, 2020Club

The door to locker #24 in the men’s locker room is off one hinge.

Completed
February 18, 2020Gates

St Julian Exit gate is staying open noticed on Sunday continued into Monday

Completed
February 29, 2020Club

Chest press machine in the gym: when the foot lever is depressed the left-hand hand grip bar does not advance as it is supposed to. Thank you.

Completed
March 3, 2020Club

I saw the techno gym service guy today and he informed me that the screen for the upright stationary bike to the left is dead. Since this bike is out of commission until it’s either fixed or replaced, can a sign be made stating something to that effect so that people are not wasting their time getting on it and trying to use it. Thanks.

Completed
August 12, 2020Villages

The Latour pedestrian gate does not latch rendering it unsecured.

Completed
September 3, 2020Gates

The pedestrian access gate from Vineyards Parkway onto Zinfandel doesn't seem to be working. It reads my card and briefly goes green but in less than a second returns to red with the gate remaining locked. My card works fine on the reader that opens the auto gate on Zinfandel

Completed
September 20, 2020Gates

Saint Julien Street entrance gate needs lubrication. It squeaks when it opens and closes.

Completed
October 11, 2020Gates

Bordeaux gate does NOT closing properly, everyone could get in our village.

Completed
October 28, 2020Club

All of elliptical machines are unable to view the TV channel “HGTV”. All the other TV channels view clearly. Also the middle elliptical has a consistent knocking noise when in use.

Completed
November 9, 2020Club

The “HGTV” channel doesn’t work on any of the elliptical machines at the gym.

Completed
November 9, 2020Bocce Court

The entrance and golf cart gate near the Bocci ball court has not worked for a couple of weeks. Both my wifes and my badge work at the Sonoma and Miwok gates but not on the gates at the end of California trail. Please fix.

Completed
November 15, 2020Gates

Miwok vehicle entry gate is stuck open.

Completed
 Reported Location Issue Status

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