Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 101 - 125 of 453

 Reported Location Issue Status
February 16, 2024Pool

Love living here! After an incredibly stressful work life, this is our "happily ever after".
While one can have high expectations in "heaven", I don't wanna be a Karen. SO...If I mention something...read with a smile.
With that in mind, the *ladies room for the Delta Athletic Club has so many burnt out bulbs and broken lights*. Is this on the "honey do" list?
Waterline area of pool and hot tub is consistently gross. https://www.tilesanddeco.com/blogs/news/how-to-clean-waterline-pool-tiles.
I'm a retired banker, but if you need to hire me to clean, I'm open for a part time job. :).

Thank you!!

Marlene (and Mitch)

In-Progress
February 18, 2024Tennis / Pickleball Court

At the Los Olivos Tennis and Pickleball Pavilion there are light poles for playing after dark. The switch for the lights is in the center shaded area between Pickleball and tennis courts. The cover plate for the light switch is broken and needs to be replaced.

In-Progress
February 18, 2024Gates

Latour pedestrian gate spring(s) appear to be weakening, gate does not close completely on its own.

In-Progress
February 20, 2024Pool

Why is the indoor pool room consistently hot and humid? The water temperature of the pool is too high, making it difficult to enjoy a good workout while doing laps. Also, a few of us are experiencing skin rashes after doing laps in the indoor pool, but not experiencing these symptoms when swimming in other pools. Are the water tests showing any problems with chlorine levels, pH,
total alkalinity, calcium hardness, cyanuric acid, or total dissolved solids? Would you please share your test results with us? The pool is a great resource for swimming, but the heat and skin rashes are deterrents for using the pool.

In-Progress
February 22, 2024Club

I noticed the Trilogy pick up truck has a brake light out on the left side.

In-Progress
February 27, 2024Club

The weight peg is disconnected from the shoulder press machine in the gym. Thank you.

In-Progress
February 28, 2024Gates

Porto exit gate stuck open on one sude

In-Progress
February 28, 2024Club

I have notice for along time now that a lot of the lights around the club in the landscaping are on during the day. I was told once that its cheaper leave on 24hrs a day?!
With the cost of electricity I fine this hard to believe!
Thanks
Ken

In-Progress
February 28, 2024Gates

The exit gate at Porto Village is stuck with one side open and the other side will not open. The only way to exit is through the entry gate

In-Progress
February 28, 2024Villages

Cypress tree falling over. I reported this back in December and the cypress tree continues to fall. I wonder why this can not be fixed before it dies.
This is located at the Rhône entrance gate to the left side. See attached photo.
Thank you

In-Progress
February 28, 2024Villages

Rhône Cypress tree
Correction it was reported in August

In-Progress
March 3, 2024Club

There seems to be something wrong with the HVAC in the Clubhouse, especially in the restaurant area. It seems like the air conditioner is on because cool air is constantly coming out.

In-Progress
March 5, 2024Landscape

The keypad for the gate in the wrought iron fence at the end of Barsac Court is not working. I entered the code - 1443 right? - multiple times on different days and nothing happened. Tried the handle and it would not open. Maybe it is operator error but I walked on to Viognier Court, entered the same code, and it worked fine. Maybe someone could check it? Thanks!

In-Progress
March 8, 2024Gates

Latour auto entrance gate stuck open, and the Latour pedestrian gate is still not closing securely.

In-Progress
March 12, 2024Club

The jets in the hot tub are not working.

hair dryer has been missing from the women's bathroom since last fall.

music: can you limit spa music to the spa area? the women's locker area has current music playing from the lounge and crying whales and pan flutes from other speakers.

thanks for your help!

In-Progress
March 15, 2024Gates

Lafite golf cart gate was malfunctioning. One half was sticking open. Resident was able to get it to close automatically. May need to be checked

In-Progress
March 17, 2024Gates

Lafite gate malfunctioning again. Resident reports the right side exit gate from Lafite Ct is now stuck open, since early Sunday afternoon.

In-Progress
March 18, 2024Vineyards

I saw on the Vineyard report that others were having mice issues as well, this year I have been having field mice coming into my home really often. I did have the Contra Costa Vector control come and do an inspection and there really isn't anything wrong with my home but he said that field mice tend to create a home inside your home instead of coming in and out like rats do 😛 My cat is doing a pretty good job of finding and killing them as they seem to be wise about not going into the traps but it definitely is an annoyance. I just thought that I would report that I also have been dealing with this issue and have not had the problem since I moved here until this winter.

In-Progress
March 24, 2024Gates

Porto entry gate is open and will not close

In-Progress
March 26, 2024Club

The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.

In-Progress
March 26, 2024Gates

Solera exit gate has been stuck open for the last couple of days.

In-Progress
March 29, 2024Gates

Solera gate is stuck half way closed/open

In-Progress
March 29, 2024Gates

Rhone gate - Entrance gate is wide open to world to come in visit us. Please fix the gate ASAP! The out gate is okay for right now.
Sharon

In-Progress
March 31, 2024Gates

Resident reports Rhone vehicle entry gate is stuck open again.

In-Progress
April 1, 2024Club

The half of the lights on the mirrors in the women’s bathroom are out.
Also the cabinet door is falling off.
The women’s bathroom really needs a renovation.
The cabinets are all scuffed up also.

In-Progress
 Reported Location Issue Status

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