Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 805

 Reported Location Issue Status
April 29, 2026Villages

Tuscany fire road maintenance.
Need someone to weed wack the weeds next to our fence between our fence and the drainage ditch. We as homeowners have no access to this area. I tried to attach pictures but it didn't work. Let me know if you need me to send them to you.
Maggie

In-Progress
April 8, 2026Villages

The road on upper Gamay Lane at Bourdeau has redeveloped a crack after the recent repair. The crack looks larger than before, about an inch in width.

Robert: This has been forwarded to HOA office.

In-Progress
April 10, 2026Villages

Hello
The person Gate into Bordeaux on Saint Julian, latch bracket post anchors into the stucco improperly installed.
See picture attached
They need to be re-anchored properly and sealed
Thanks

Robert: I will correct

In-Progress
February 28, 2026Villages

I was out walking this afternoon and noticed that the crosswalk lines at the intersection of Zinfandel and Chianti are crumbling. Similar issue for the crosswalk at Miwok and Barbaresco although it appears to be small sections missing rather than crumbling.

In-Progress
April 15, 2026Club

Mailroom door not latching closed on it’s own.

In-Progress
March 30, 2026Landscape

1) All the palms east(?) of the spa need attention.
2) On the same side of the parking lot, as you would exit, is a wooden fence that is bleached white. It needs some wood oil.
3) Actually, that entire edge of the parking area that borders above the rear of Healing Rock homes is very neglected. Plants are suffering. Need water and/or replanting.

Elsewhere ...
4) The space between the tennis courts and the former sales office has weeds that are knee-high or taller.

In-Progress
April 15, 2026Gates

Having trouble with gate codes for both Solera and Andalucia. Our codes are not letting people in the gates and today I never got a ring on my phone.

In-Progress
March 25, 2026Villages

Several pavers in front of 1636 Healing Rock Ct are broken, missing or loose. They should be repaired to prevent damage to sub-base and failure of a larger area.

In-Progress
April 25, 2026Wine Barn

A panel in the ceiling on the inside of the Wine Barn has begun to fall away. Additionally, I noticed what might be white mildew on the panel as well as on the floor at the entrance to the restrooms.

Bob Woods

Robert: I have created a work order for this issue.

In-Progress
April 27, 2026Club

The mail room door is not closing and locking. It appears to be binding on the threashold plate.
This is also a problem for nighttime security as the mailroom door will not be locked unless it is manually closed.

In-Progress
March 19, 2026Landscape

This the property alongside 1874 Fiano. It is the common area property along Miwok. The sprinkler lines are uncovered and there is almost no top dressing.
This a second request!
Thanks
Ken

In-Progress
March 17, 2026Vineyards

Major leakage in vineyard at end of Frascati Way.

In-Progress
March 14, 2026Landscape

The concrete post has leaned to the extent the rail have fallen out. See attached photo showing how much it has tipped.
This is located at the end of Viognier ct.

Robert: I will forward to HOA office.

In-Progress
May 11, 2026Landscape

The hedges on the west side going up Trilogy Parkway behind Sacred Mountain Lane need to be topped by at least 2-3 feet in order to ensure that they stay healthy and not woody. This is something that should be on the landscapers annual list of maintenance tasks in early spring.

In-Progress
May 7, 2026Gates

The Tuscany exit gate on Solera has been screeching day and night every time a car exits for about a week. It can be heard blocks away. I have reported this via phone and at the front desk half a dozen times with no action.

Robert: I will go and investigate. I have made a work order for this issue.

In-Progress
May 6, 2026Landscape

Bordeaux needs maintenance. The trellis is in serious condition. It’s leaning and the posts need repair. The roses need to be trimmed and north slope requires some mowing and the bare spots replanted.
Thank you.

Robert: I have forwarded this report to HOA

In-Progress
May 6, 2026Villages

The end of Viognier ct. the
post holding the concrete “boards”has tilted causing to fall. Please see the picture attached.

In-Progress
March 12, 2026Vineyards

water pipe rupture in vineyard. Our address us 1830 Riesling Circle. The leak is at the top of the hill near the large oak tree.
Large amount of water rushing down the hill.

URGENT!

I don't know how to attach a picture, but if you come to our address 1830 Riesling Circle you will see the water

In-Progress
March 17, 2026Vineyards

Water leak in the vineyard at the end of Frescati

In-Progress
September 3, 2024Club

While using the services of SAWA SPA in August, I noted a few minor maintenance issues which ideally should be addressed. Specifically, the patio umbrella closest to the jacuzzi/spa is torn and faded; the life preserver rope has been cut and is laying on the ground; there are 2 large decorative lanterns which have seen better days and should probably be removed; and finally, several large landscape pots around the jacuzzi/spa with dying and/or dead plants. See attached pics. If this is not something addressed through MTL, please forward to SAWA SPA management. Thank you .. Celeste Storrs

In-Progress
September 8, 2024Landscape

The water pressure at the Chef's Garden area is reduced to the point that we can't water the plants. This just happened yesterday. Also, we need more water to the pumpkin area as none of those plants are getting enough water and our one pumpkin is starting to shrivel up.

Thank you!
The Chef's Garden Team

In-Progress
September 15, 2024Landscape

Just noticed this morning that the sprinkler line at the north end of Miwok Park is not working correctly AGAIN. It is the line that waters at 10:50 am daily. There is a small amount of water coming out of each sprinkler, maybe 18 to 24 inches max. The grass is not suffering yet, but it will be dead again as in August if not repaired soon. Thank you!

In-Progress
September 17, 2024Villages

Fire Hydrant Blue Marker is still missing in front of 1837 Moscato. I reported this about a year ago when the trash truck took it on its turn?
Thanks
Ken

In-Progress
September 18, 2024Tennis / Pickleball Court

On the Pickleball courts there is a burnt bulb in one of the night flood lights. The one next to court 4 towards the center of the courts.
This issue prevents play on court 4 after dark.
Please correct as soon as possible.

In-Progress
September 25, 2024Villages

Two Street Lights Out on Moscato # 29854 and 29853 cross street Barbaresco.

In-Progress
 Reported Location Issue Status

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