Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 101 - 125 of 450

 Reported Location Issue Status
June 6, 2021Landscape

Fescue grass area on the slope at back of Bordeaux Park should be mowed. There are many patches that have gone to seed and can be hazardous to our dogs if they inhale them.

Completed
June 14, 2021Vineyards

There's a major water leak on the vineyard trail that connects with Zinfandel. It's coming from about the 4th row of vines up the hill and is creating a river of water.

Completed
June 14, 2021Vineyards

Heavy water coming down from vineyards into drain. I live at 1739 Chardonnay Lane, And it’s right behind us. Not sure if this is normal.

Completed
June 23, 2021Gates

The Latour pedestrian gate is broken again. Now, the inside door knob is missing that you can't open the gate.

Completed
June 23, 2021Gates

A few Bordeaux residents reporting issues of not being able to "buzz" guests in via the Latour entry gate. Started a few days ago

Completed
June 30, 2021Gates

The VEHICLE exit gates do not all respond to and open in the presence of ebikes. Please adjust all gate sensors so the gates open in the presence of ebikes. Thanks.

Completed
July 2, 2021Pool

I have been hearing that there is an ant problem when renting the Cabanas. The ants will come out of nowhere and swarm your food. It is most unappetizing. We are renting a cabana on Monday, July 5th and on Saturday, July 10th. Please address this pest problem so the Cabanas can be enjoyed. Thank You!

Completed
July 5, 2021Club

Only one shower in the men's locker room is operational. One already has an out-of-order sign, but another (the one on the right) has no hot water. Also thanks for getting the swimsuit spinner working!

Completed
July 12, 2021Pool

I rented a cabana yesterday for my grandkids. They were spraying for ants while we were there, thank you. Also I noticed the quality of the Cabana has diminished. The chairs and furniture inside are worn out, the curtains on the sides and back are missing, the TV is gone and wires hanging out on all the Cabanas. Is this work in progress as well? Will there be some updates soon? Is it possible to add a ceiling fan as well? Thank you for listening.

Completed
July 17, 2021Gates

The pedestrian gate at Solera is broken, it does not lock.

Completed
July 17, 2021Bocce Court

Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.

Completed
July 18, 2021Pool

Ladies shower/locker room has several lockers that are jammed. Just FYI.

Thank you
Anna Larricq

Completed
July 21, 2021Villages

Sprinkler head near the entrance to Bordeaux Park (at the St Julien corner) is leaking at the bottom when it is on. You can see an image at
https://www.dropbox.com/s/r6yi448s5wfak77/2021-07-20%2021.11.11.jpg?dl=0.

Completed
July 25, 2021Tennis / Pickleball Court

On the tennis/pickleball shed, the battery powered lock blinks red when opening. That likely means the batteries need replacing.

Completed
August 9, 2021Gates

2 gates don't work (tried multiple times with several cards): golf cart gate between Rhone (Briones Valley Road) and Bordeaux. AND pedestrian gate into Rhone.

thank you.

Completed
August 19, 2021Vineyards

The fence at the base of the vineyard along Trilogy Parkway is damaged. There are two broken slats hanging down. If you are driving up Trilogy Pkwy from Vineyards Pkwy, this is located about halfway up from the fountain/crosswalk on Trilogy Parkway by the bocce courts and before the curve in Trilogy Parkway near Healing Rock. Another way to locate it is it is would be almost directly behind the homes at 1962 and 1964 Sacred Mountain Lane.

Completed
August 19, 2021Villages

The wooden fence on the Bordeaux side of Briones Valley Rd - facing out toward Rhone - is in bad shape. This isn't a homeowner's issue as it is the side that faces the street. There are at least two boards along the top of the fence that have either fallen off or have popped up and will fall off soon. The fence is also in desperate need of staining on that side. *** This fence is located on City property***

Completed
September 1, 2021Tennis / Pickleball Court

We love the umbrellas at the Pickleball courts. On one of them (the one closer to the sales office parking lot), a fabric tab that connects the bottom fabric section to the top section has come apart. Looks like it needs to be sewn. There might be more than one tab that's come apart. See the image at https://rosiebankcom-my.sharepoint.com/:i:/g/personal/mark_rosiebank_com/EWljj4j-LspOg46iZkJVlzMBlrFISasv_xhEhrMyaHJU-Q?e=PedGed

Completed
September 10, 2021Villages

Neighborhood Watch Captain reporting Solera gate is malfunctioning only half open, residents cannot get in or out. Email sent to Management

Completed
September 26, 2021Landscape

Broken water line near lower Miwok park spotted this morning 7 am (Sunday 9/26) location near street

Completed
September 27, 2021Villages

Light pole # 7546
1712 Chardonnay Lane
Is not going OUT; during daylight hours (staying on)

Completed
October 11, 2021Gates

Pedestrian/golf cart gate at end of Lafite Lane is not working or at least this morning, October 11, it was not working.

Completed
October 13, 2021Club

Mail room outside door doesn’t close correctly. Need to pull in closed. Does not close and latch on its own. Did report to concierge at 8:30 on Wednesday 10/13/2021

Completed
October 29, 2021Wine Barn

TV at Wine Barn not working. We'd like to use the Pandora Station if available at Olive Club event on November 4. Thanks.

Completed
November 3, 2021Gates

Pedestrian/golf cart gate at end of Lafite Lane is not working, 11/3/21. It has not worked at all this week as well as last week.
This is a ongoing issue with this gate.

Completed
 Reported Location Issue Status

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