December 5, 2020 | Gates | golf cart gate to Bordeaux on Briones Valley STILL does not work! putting up a sign that says "gate working" does not fix the problem. It worked going in but not going out and wouldn't work again going in. My card does beep and briefly does turn light green but does not open the gate. Card works on other gates.
| Completed |
December 19, 2020 | Villages | The pedestrian gate/door into Bordeaux at Latour is missing a straight piece of metal that closed off the space near the decorative filigree (we saw the piece on the ground next to the gate 2 days ago) and because it is gone you can now effectively put your hand through from the outside and reach down to the knob on the inside and let yourself into the community.
| Completed |
December 26, 2020 | Gates | Miwok pedestrian gate locking hardware is missing, gate can be opened without badge
| Completed |
December 29, 2020 | Gates | LaTour entry gate is not opening.
| Completed |
January 2, 2021 | Villages | Doggie bags have been out for at least 2 weeks.
Doggie waste is getting full.
(Bordeaux park)
| Completed |
January 23, 2021 | Landscape | Median Olive Tree Lights between Calif. Trail and the Tower do not go on at night?
| Completed |
January 23, 2021 | Vineyards | Testing
| Completed |
February 1, 2021 | Landscape | V-ditch drain is completely blocked Miwok Ave across the street from Miwok park
| Completed |
February 2, 2021 | Bocce Court | Card reader at Trilogy Pkwy. /Bocce Courts pedestrian and golf cart gates not working.
| Completed |
February 4, 2021 | Landscape | Thanks for getting the Trilogy Parkway Lights by Olive trees in median turned back on.
On the same note can you have maintenance check the rest of those lights there a several burned out.
If you like I can check them one and tell which ones they are?
Thanks
Ken
| Completed |
March 20, 2021 | Gates | The pedestrian gate on Latour will not open
| Completed |
March 22, 2021 | Gates | Latour pedestrian gate broken/jammed again. It has been pushed outward, so the gate is caught against the protection plate. No one can open then gate. I reported this to Concierge on Sunday
| Completed |
March 31, 2021 | Villages | Latour pedestrian gate will no longer lock. No matter how hard you push it into place it can swing back open.
| Completed |
April 3, 2021 | Club | No internet connection on the technogym kiosk in the gym. Thanks.
| Completed |
April 12, 2021 | Villages | Bordeaux park is in need of some upkeep. Square picnic tables are peeling- in of need paint, the garbage can wood trim is falling off, the rail fence near the olive trees and path has wood rails that are dislodged and down.
Thank you for your attention
| Completed |
April 20, 2021 | Villages | Hi,
I live next to the Latour gate. Every so often it needs to be "silenced." It squeaks. I have been gone for a couple of weeks and came home to "fingernails on a chalkboard" every time the gate opens. I think it is the entry side but not positive. My office is on that side of the house and so I hear it from morning until evening. It is driving me crazy. I have had to move to another room to work. Worse yet, I have company coming in about a week and that is the guest room side of the house. They will never sleep if it is screeching like it currently is doing. Please help!
Thanks so much and sorry to be a bother.
| Completed |
April 21, 2021 | Landscape | The heavy equipment vehicles ran over the plantings in the center of the driveways at the Solera gate. We are concerned that the irrigation in that area has been compromised.
| Completed |
May 1, 2021 | Landscape | Drip system water leak at end of Moscato. Running in gutter. This one had problem before.
Thanks
Ken
| Completed |
May 4, 2021 | Tennis / Pickleball Court | On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.
| Completed |
May 4, 2021 | Villages | Street light in front of 1143 St Julien is off at around 10PM on Tuesday 5/4. It has been off at around this time (when we walk our dog) for several nights. When this light is off, the street is quite dark in the area. Note - on 5/4 when the power came back on at around 8:15pm, that street light was on, along with the other ones nearby.
Also note - on this page (https://www.mytrilogylife.com/vineyards/maintenance-issue-report/), where it says "please search the list of existing requests - here", the link at 'here' does not work.
| Completed |
May 11, 2021 | Gates | Latour pedestrian gate is not latching securely, again
| Completed |
June 2, 2021 | Villages | Looks Like street sweeper swept away the Blue Reflector for the fire hydrant at the end of Moscato.
Thanks Ken
| Completed |
June 3, 2021 | Gates | The Latour Ave pedestrian gate's door knob is broken.
| Completed |
June 4, 2021 | Gates | Handle has now broken off the Latour pedestrian gate
| Completed |
June 4, 2021 | Villages | One of the irrigation sprinkler heads appears to be damaged and spraying extra water when the sprinkler is on. It's in Bordeaux Park near the covered benches ... the one right that's just east of the covered benches. I observed this at around 6:30am on Friday 6/4.
| Completed |