| April 18, 2024 | Vineyards | Common area around the oak tree behind 1962 / 1960 Barbaresco (maybe more) is full of weeds. Please have them removed or cut short before they become a fire hazard.
Thank yoi.
| In-Progress |
| April 23, 2024 | Gates | Porto gate entrance is stuck in open mode
| In-Progress |
| April 24, 2024 | Club | Please replace broken hooks in the ladies locker room toilet area.
| In-Progress |
| April 28, 2024 | Villages | Pedestrian gate between Viognier Court and the walking path behind Bordeaux does not work. Combination does unlock the gate but the gate frame is "stuck" and takes a very hard push to open from the court side. Once open, it will not close again. It appears that the silver rectangular plate on the fence side of the lock extends too far beyond the fence post and prevents the gate itself from closing. There are large bolts on the latch plate which may be the cause. This is a recent problem and was not the case about 1-2 weeks ago since I have been using the gate a couple on a regular basis since it was installed.
| In-Progress |
| June 9, 2021 | Landscape | Now that PG&E has said that they will not be using their easements inside
trilogy for a staging area can rehabilitation of the deplorable condition of the grassy areas
now begin? It is currently disgusting.....................
| In-Progress |
| August 1, 2021 | Landscape | First, thank you for bringing back Miwok Park grass area, but the very north end near Chianti is now dead. The sprinklers had been working fine, but are now not covering this area. Perez used to kill weeds along the wrought iron fencing in the bark. The bark now is extremely thin and weeds are growing rapidly. My husband has been pulling them by hand behind our house, but other houses have the same weed problem. Will the bark be replaced in this area to reduce the amount of weed growth?
| In-Progress |
| September 1, 2021 | Club | The dumpster by the sales office is overflowing and has been in that state for some time. I can send a picture if it helps. Someone has also piled up multiple garbage bags in front of the dumpster (about 8-10 bags) which I suspect has prevented the routine pickup of the dumpster by the garbage truck. I walk my dog by that area about once a week and I'd guess this pile of trash has been there for several weeks. Now the critters have gotten into the bags laying on the ground and made a mess. Can someone PLEASE properly dispose of the garbage bags on the ground and get the dumpster picked up?
| In-Progress |
| June 22, 2022 | Villages | I live at 1966 Sacred Mountain Lane, due to construction at the models and empty lots, there is excessive dirt (mud) in the gutters in front of my house. I watch the construction staff clean up and wash down the street and gutters leaving a nice clean look; however, they wash this dirt down to my home leaving a mess in front of my house. Not sure what can be done to ensure this does not continue to happen or provide regular cleanup in front of our homes.
| In-Progress |
| July 17, 2022 | Landscape | Over one year ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. Is that still on hold or will that be completed sometime in the near future? I have a view fence that overlooks the upper park, and the space between the fence and the grass is great for growing weeds. Terra Care sprays some of those weeds maybe once or twice a year. They do not spray the spurge which is a prolific spreader of seeds. I have been weeding the area behind my fence about every two weeks. New bark won't solve the problem completely, but it would help.
There is also a watering issue near Chianti on the upper park. There is a large area that is dry because it is not getting water from a sprinkler. Near that area between the grass and Chianti there is constant water runoff into the dirt, (that should be covered with bark) causing the area to puddle with water and be very muddy. This poses a slip hazard for people that leave the trail and take a short cut over to Chianti. It is also an attraction for wasps. Thank you for your response.
| In-Progress |
| July 27, 2022 | Villages | Trash can in Bordeaux park near picnic table needs repair or replacement, it has broken slats on sides.
| In-Progress |
| September 7, 2022 | Gates | A friend visited yesterday. I had told her to enter the last four digits of my phone number at the Latour gate, which has always worked in the past (causing my phone to ring so I can dial 9 to remotely open the gate.) This time, she got a message displayed that it was dialing my number, and it came through as a voice call. This happened multiple times, including once when I was sitting beside her and saw that she did exactly what was the correct steps. My transponder and card continue to work normally, but I want visitors and delivery people to be able to ring my phone so I can open the gate for them.
| In-Progress |
| September 15, 2022 | Gates | The city park between Bourdeaux and Toscany is now open. However, the gate allowing access to the Bourdeaux pathway is locked creating a safety issue and blocking walkers from using the pathway. If this is an HOA issue, please have the lock removed as soon as possible.
I look forward to your response.
Thank you
- Response from VAMC - Thank you for your report. Shea Homes and the City are working on getting this gate lock working properly so that VAMC residents can access the park from the trail. JW
| In-Progress |
| November 4, 2022 | Club | Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken
| In-Progress |
| November 17, 2022 | Club | Parking lot lights on steps leading to second level parking not working.
Two ground lights in roundabout not working.
(Observed at 6:00 p.m., 11-17-22)
| In-Progress |
| November 19, 2022 | Gates | Security gate at end of Viognier Ct. recently has had the door latching hardware replaced. The new catch latch has several sharp corners that protrude and could cut someone passing through the gate.
If there anyway to make this less dangerous?
Thanks
| In-Progress |
| November 27, 2022 | Club | All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees
| In-Progress |
| November 29, 2022 | Pool | 11/28 I was swimming in the lap pool and could hear the jack hammer outside. Another swimmer say he thought he felt the vibrations. I hope the pool, etc. was not damaged due to it and our "soil."
| In-Progress |
| December 12, 2022 | Club | It would be nice if management would routinely make rounds & see what needs attention in the clubhouse. I routinely frequent the gym. The TV on one of the elliptical machines has been broken for quite a while, now a 2nd machine has the same issue. We are down to one functional machine.
Also, one of the sinks in the ladies room has standing water pooled in the basin. It seems the stopper doesn’t stay up.
Please check the facility & provide the services you are contracted to provide.
Thank you.
| In-Progress |
| January 3, 2023 | Pool | HOT TUB JETS NOT WORKING
| In-Progress |
| January 9, 2023 | Gates | Latour pedestrian gate malfunctioning, key cards not working. Multiple people have tried
| In-Progress |
| January 19, 2023 | Club | Is it possible to relocate the Pilates items to another section of the gym? It seems the items are increasing & they now take up a quarter to a half of the relatively small floor workout area. I use the gym a lot & have rarely seen anyone use this stuff & those of us who want to do floor exercises are left scrambling for another spot. At best, 1-2 people can use the mat with all that stuff there. Today another big box was added.
I have spoken with other gym regulars who feel the same.
Thank you.
| In-Progress |
| February 8, 2023 | Club | Strong natural gas odor in the breezeway between Club Los Meganos and the Spa this morning while entering the gym.
| In-Progress |
| February 9, 2023 | Club | Two Elliptical exercise machines no longer work in the gym
| In-Progress |
| February 25, 2023 | Gates | Gate at end of Barsac Ct is not latching for unknown reason
| In-Progress |
| March 1, 2023 | Pool | Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!
| In-Progress |