| December 1, 2023 | Gates | The man gate at the Solera Street entrance is not reading the entry keys.
| In-Progress |
| December 1, 2023 | Club | Lights out in closet in Fitness Studio - where weights, mats and balls are kept. Very dark trying to remove equipment for class. Thanks!
| In-Progress |
| December 6, 2023 | Gates | Solera pedestrian gate will not open. It takes the member card but the latch will not click open.
| In-Progress |
| December 7, 2023 | Wine Barn | We're having a large event tonight at the Wine Barn and noticed this morning that the garbage bins are not empty from a previous event, plus there's a Beer Club event this morning that will add more garbage. Could the bins please be dumped between 3 and 5 PM so that our event can start with empty bins? Thanks so much!
| In-Progress |
| December 11, 2023 | Club | Please add the mailroom hours to the hours tab on the MTL website
| In-Progress |
| December 13, 2023 | Club | I saw an ant on the mats this morning back in the Northeast corner of the gym, in the floor workout area. Ants are not easy, but not fun when they crawl on you when you are stretching either.
| In-Progress |
| December 13, 2023 | Gates | The pedestrian gate entering Tuscany at Solera does not work with key card. The sensor turns green and beeps but does not unlock the gate.
| In-Progress |
| December 17, 2023 | Gates | I ride my bicycle out the Sonoma gate 2 - 3 times per week. Up until about 2 weeks ago the gate would open automatically as I rode directly in front of the gate. Now it will not open at all. I would assume some type of sensor is either faulty or defective.
| In-Progress |
| December 18, 2023 | Gates | The Christmas lights on the Solera entry gate into Tuscany are out of order.
| In-Progress |
| December 28, 2023 | Gates | Bordeaux resident reports the Viongier gate now not lockable, completely broken.
| In-Progress |
| January 4, 2024 | Gates | Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.
| In-Progress |
| January 13, 2024 | Club | Ants in the gym by the mat in back
| In-Progress |
| January 21, 2024 | Club | the tv video on the treadmill in the exercise room is not working properly. Some stations are not available for viewing. The screen is dark and a direct tv marker flashes across the screen. any chance that will be fixed soon?
| In-Progress |
| January 22, 2024 | Gates | Lafite CT Golf Cart GAte card reader not working from either side. Reader at Rhone vehicle gate works
| In-Progress |
| January 28, 2024 | Wine Barn | From Wine Lovers-(Photos wouldn't load.) Drinking fountain cover was found on the ground. Lots of "rat/mice droppings" between bar and wall. It was great having recycle and garbage bins empty for use.
| In-Progress |
| January 29, 2024 | Villages | Fire Plug Blue Marker at the end of Moscato Pl in the Cul-de-sac is missing again. It is nowhere in sight.
Thanks
Ken
| In-Progress |
| February 1, 2024 | Gates | During the recent power outage, only one-half of the inbound Andalucia gate fully opened. Half of the gate remained in the closed position the duration of the outage.
| In-Progress |
| February 5, 2024 | Gates | Top cover (1/2) of Sonoma gate intercom blew off from storm. Cover is in planter area outside gate.
| In-Progress |
| February 6, 2024 | Villages | Hey there. The home on 1629 Zinfandel needs a gardener. Lynn French owns the home and it’s now for sale. And they moved out of the area. So their yard is not being taken care of. Just wanted you to know. Thanks.
| In-Progress |
| February 10, 2024 | Gates | Today I used the new padlock that was recently installed on the gate at the end of Latour. The lock appeared to be locked when I used the 1443 code to unlock it. However, when I went to close the lock, it will not stay locked. No matter what code I set the lock to, it will unlock with a slight tug. Seems the lock is broken. I left the lock on the chain so it looks like it is locked.
| In-Progress |
| February 14, 2024 | Gates | Entry gate for Latour locked open
| In-Progress |
| February 16, 2024 | Pool | Love living here! After an incredibly stressful work life, this is our "happily ever after".
While one can have high expectations in "heaven", I don't wanna be a Karen. SO...If I mention something...read with a smile.
With that in mind, the *ladies room for the Delta Athletic Club has so many burnt out bulbs and broken lights*. Is this on the "honey do" list?
Waterline area of pool and hot tub is consistently gross. https://www.tilesanddeco.com/blogs/news/how-to-clean-waterline-pool-tiles.
I'm a retired banker, but if you need to hire me to clean, I'm open for a part time job. :).
Thank you!!
Marlene (and Mitch)
| In-Progress |
| February 18, 2024 | Tennis / Pickleball Court | At the Los Olivos Tennis and Pickleball Pavilion there are light poles for playing after dark. The switch for the lights is in the center shaded area between Pickleball and tennis courts. The cover plate for the light switch is broken and needs to be replaced.
| In-Progress |
| February 18, 2024 | Gates | Latour pedestrian gate spring(s) appear to be weakening, gate does not close completely on its own.
| In-Progress |
| February 20, 2024 | Pool | Why is the indoor pool room consistently hot and humid? The water temperature of the pool is too high, making it difficult to enjoy a good workout while doing laps. Also, a few of us are experiencing skin rashes after doing laps in the indoor pool, but not experiencing these symptoms when swimming in other pools. Are the water tests showing any problems with chlorine levels, pH,
total alkalinity, calcium hardness, cyanuric acid, or total dissolved solids? Would you please share your test results with us? The pool is a great resource for swimming, but the heat and skin rashes are deterrents for using the pool.
| In-Progress |