Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 276 - 300 of 450

 Reported Location Issue Status
July 24, 2023Villages

Porto gate and pedestrian gate are broken.

Completed
July 25, 2023Gates

St Julien Vehicle entry gate stuck open,

Completed
July 26, 2023Landscape

There is a dead pine tree at the Solera St. entrance into Tuscany. It needs to be removed and hopefully replaced. Thank you.

**** Response from HOA - Reported to Shea Homes to address***

Completed
July 26, 2023Landscape

There is an Italian cypress tree at the southeast corner of the intersection of Sacred Mountain Lane and Vineyards Parkway that is leaning heavily and appears to be falling over. It looks like a previous effort to stake and stabilize the tree has failed.

**** Response from HOA - Reported to Shea Homes to address*****

Completed
August 1, 2023Vineyards

Big vineyard water leak between rows 349 and 330 and several smaller ones behind Moscato.

Completed
August 2, 2023Landscape

About half of the plants outside of the Andalucia gate across from the park have died. I would guess it's an irrigation issue, so if addressed soon the other half might survive.

**** Response from HOA - Reported to Shea Homes to address *****

Completed
August 8, 2023Vineyards

The access gate from the Montepulciano vineyard to Viogner Court is broken. Unable to open gate from either side. Acts like the lock mechanism is broken.

Completed
August 9, 2023Villages

Hi there,
The Latour gate is squeaking again. Can you please send someone out to lubricate it? Thank so much!

Completed
August 10, 2023Vineyards

Once again I am reporting the vineyard water issue. The water was flowing like an open fire hydrant for about 2 hours on Monday above my home at 1803 Moscato Place, i have a video if you need to see where the problem is. I have reported this problem several times, it is not a small leak it is thousands of gallons of water and I am sure we are going to get another raise in our HOA fees due to the increased use of water which is not fair if i have been reporting this for weeks!

Completed
August 13, 2023Villages

Security gate end of Viognier Ct. The latch (I reported before as being unsafe due to sharp corner edges) has a screw(s) coming loose and blocking the gate from opening and closing. Pretty sure this is the cause, score marks are on the gate at the same place where screws are attached to the metal ence.

Completed
August 16, 2023Gates

Back on August 9 I emailed that the Latour gate(s) where squeaking badly. I got a response on the same day that they had been lubricated. It didn't work. I emailed back a few days later to ask for the gates to be rechecked. I don't know if that has been done but the gate(s) are still like fingernails on a chalkboard. Please HELP! I live next to the gates and the squeak is heard in my bedroom and office. That puts us at pretty much 24/7 noise.

Completed
August 19, 2023Gates

For the past few weeks the Solera gates have remained open all day on Saturdays.

Completed
August 19, 2023Villages

Water geyser on Barberesco near Miwok on the edge of Lower Miwok Park

Completed
September 2, 2023Gates

Andulucia gate open

Completed
September 8, 2023Vineyards

A large branch has fallen from an oak tree at the edge of the vineyard just off Barbaresco and needs to be cleaned up.

Completed
September 13, 2023Landscape

Broken Olive Tree Irrigation Sprinkler in Miwok Park. The forth olive tree into the park. as counted from Barbaresco Lane, is broken and releasing a lot of water. See attached picture.

Mike Ciopyk

Completed
September 16, 2023Vineyards

Major leak on Syrah hill near number 30

Minor leak behind Frascati between #40-70.

Completed
September 16, 2023Vineyards

One major several smaller water leaks..
1. near the top of the hill parallel to Trilogy Pkwy hose disconnected below 130.
2. leak below 120.

Two minor leaks behind Frascati between 30-70.

Completed
September 16, 2023Bocce Court

Excessive irrigation watering in bocce park on California Trail. The section that is parallel to the last home up California Trail has been working for over 3 hours today. I don't think it needs anything close to that much water. Picture attached.

Completed
September 16, 2023Vineyards

Two people reported vineyard irrigation leaks in Sonoma today on this website. Both mentioned a major leak coming from the top of the hill along Trilogy Parkway. The issue was a hose end connector that came off. I reattached it and that major leak has stopped. I also let Eusebio know that I addressed that leak. I didn't loo for the other leaks that were mentioned in those two maintenance reports.

Completed
September 19, 2023Landscape

At end of Muscato Cul-de-sac.
This area is over grown.
It has not been touched in a long time!
Thanks
Ken

Completed
March 24, 2023Club

Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe

In-Progress
March 25, 2023Gates

The Porto entry gate continues to be open. This has been reported before, but we need a permanent fix. This is a safety issue to have our gate open all the time.

In-Progress
March 25, 2023Gates

The Inbound Porto Automobile Gates have been found wide open many times during the last month, with no explanation or warning..
Last night was the latest, reported to me by my neighbor Jack.
Instances: 2/20/23, 3/2/23, 3/3/23, 3/7/23, and now again (3/25/23).

In-Progress
March 26, 2023Club

One of the pool tables was damaged when it was moved to make room for chairs to view a football play-off game over a month ago. It has not been repaired.

1. Safety concern: During this move one of the pool table legs cracked off and was partially replaced, and even though the table is level the separation is visibly still there. If someone playing pool were to put their weight (like sitting on the edge as is commonly done) on that end to make a shot the leg could further separate and the table could even collapse.
2. The pool table felt has been altered as a result. There are places where the felt is now loose fitting on the slate and as a result it alters the path of a ball traveling over the area.
3. The leather netting inside the pockets of one pocket on each table has holes in it where balls often get stuck, and sometime slide through. They need to be replaced.
4. There is no noticeable maintenance in the recreation room. For example the pool chalk has been used up and has not been replaced. Some of the players have donated their own chalk so that there is some working chalk in the pool area.
5. Many of the cue sticks are warped or have damaged tips and have for some time.

In-Progress
 Reported Location Issue Status

LEARN ABOUT THE HOMES AT OUR COMMUNITY:

Call 800.685.6494  |  Join Our Interest List