| May 1, 2023 | Gates | Porto gate not closing
| Completed |
| May 1, 2023 | Gates | In-bound Porto vehicle gate is stuck open
| Completed |
| May 6, 2023 | Gates | Residents report St Julien gate locked in open position
| Completed |
| May 8, 2023 | Gates | Rhone gate stuck open.
| Completed |
| May 9, 2023 | Landscape | Two leaks in the irrigation pipe along the trail in Upper MiWok park.
| Completed |
| May 10, 2023 | Gates | The Rhone entrance gate is struggling to open
| Completed |
| May 18, 2023 | Landscape | Broken PVC fitting on irrigation system in Upper MiWok Park near the Labyrinth.
| Completed |
| May 29, 2023 | Gates | Rhone entrance gate is stuck in open position.
Please repair.
Thank you.
| Completed |
| May 31, 2023 | Gates | The Rhone entrance gate is out-of-order for the second time in 3 weeks, staying constantly open and disallowing for NO community security.
| Completed |
| June 2, 2023 | Landscape | We would like to ask that the landscape staff trim down the plant growing on the other side of the wall on the side of our house. We live on the right side of the Latour gate. The plant is starting to come over the top of the sound wall. It is a climber and has started to come over the sound wall cap and it growing into our plants. The top of the sound wall is too high for us to get to.
It is also growing under the wall and coming up in our landscape. We realize there isn't anything that can be done about that but having to deal with both the top and the bottom of our wall to remove a plant that isn't in ours a bit much for us. My husband uses a walker and I have a bad back getting on a ladder to reach over to the other side of the sound wall is very difficult. Thank you for any help you can give us.
| Completed |
| June 5, 2023 | Gates | Entry vehicle gate to Latour is stuck open
| Completed |
| June 7, 2023 | Gates | Latour exit gate now sticking open
| Completed |
| June 7, 2023 | Gates | When walking through the pedestrian Porto gate, the gate no longer closes and latches. (We must notice that it does not close and we must pull it closed when entering Porto. or push it closed when exiting Porto.)
| Completed |
| June 9, 2023 | Gates | EMERGENCY- RHONE GATE WONT OPEN- CANT GET HOME !
| Completed |
| June 14, 2023 | Landscape | The park area on the north side Chianti, where the PGE pipeline runs, the grass is becoming very dry in a number of spots. Right around the sprinklers it is green, but away from the sprinklers is very brown. This is a problem every year in this area. It is the worst looking area in all of Trilogy. I know no board members live in the area, but it is certainly a disappointment for those of us that pay the same HOA dues as everyone else. Please pay attention to this area.
| Completed |
| June 29, 2023 | Vineyards | There seems to be a Water leak at The end of The row on The vineyard at end of Moscato Place behind my house 1803 Moscato Place. Just donʻt want The grapes to struggle with The heat that is coming, you can see The Wet area at The end of The row going into The walking path.
| Completed |
| July 8, 2023 | Landscape | The sprinklers are leaking on Moscato Pl. The cul-de-sac end. Been leaking for days. This has been a issue in the past.
Thanks
Ken
| Completed |
| July 10, 2023 | Bocce Court | Faux Wooden fence behind Bocce Court has come apart and needs to be repair.
| Completed |
| July 11, 2023 | Gates | At 9:30pm, I questioned a woman on Healing Rock Ct. I asked how she got inside the gate. She said the pedestrian gate was unlatched.
| Completed |
| July 12, 2023 | Vineyards | An imense about of Water flowing down Vineyards while watering right Now! Behind 1803 & 1805 Moscato
| Completed |
| July 15, 2023 | Landscape | The first fountain on the way up to the club by the big structure is in a terrible condition, stagnant water, green algae, smells really bad, the motor is above the water line. Needs tending too, especially as we have mosquitoes
| Completed |
| July 18, 2023 | Landscape | The hedges on Trilogy Parkway approximately 1/2 way up the street on the right side (as you are going up the parkway to the clubhouse) need to be trimmed down again. This is an ongoing issue. If you drive up the parkway you can see where the hedges on the lower part of the parkway have been trimmed properly and where maintenance stopped trimming. The upper part of the parkway needs the same attention as the lower part and because the hedges have been neglected they need a bit more attention to look as nice as the hedges in the lower part of the street. I do thank you for removing and replacing the dead hedges and hoping that with proper maintenance (proper water and fertilizer) they will grow nicely and the hedges will look as good as the hedges on the lower part of the parkway.
| Completed |
| July 21, 2023 | Landscape | The new plants added along Trilogy Parkway are already dying! They were planted with the rootball exposed. They are not getting watered enough. And they are dying - leaves are drooping and turning yellow. I believe these are Laurel plants added to replace the dead ones.
They need to be replaced. Most of them are dead now. Next time, dig a hole and put the entire rootball in the soil. Then water every day. It's 100 degrees today.
| Completed |
| July 23, 2023 | Gates | Porto gate open all night and this morning
| Completed |
| July 24, 2023 | Gates | In Porto (Healing Rock Ct), Outbound gates have been wide open for days. (Inbound gate is unresponsive
| Completed |