| April 10, 2026 | Gates | Sonoma out gate 1/2 stuck open
| Completed |
| March 25, 2026 | Gates | Vehicle entry gate stuck open, Latour gate
| Completed |
| March 29, 2026 | Wine Barn | Wine Barn BBQ, layered in rat/mice poop! Actually very unhealthy for any bbq activities until thoroughly cleaned.
Robert: I have created a work order to have the bque island cleaned and sanitized.
Update: This work order has been completed.
| Completed |
| March 31, 2026 | Villages | Someone has written "Amazon" and the access code in a sharpie marker on the keypad at the entrance to the Sonoma Village. This now allows anyone to enter beyond the gates. It needs to be erased.
| Completed |
| April 1, 2026 | Wine Barn | The door knob on the door of the Olive Club storage area on the outside of the wine barn has fallen off and both sides are loose. The secondary lock has also become very tight and hard to lock due to warping. Both issues are in need of repair for security of our items and ability to access.
Thanks!
Robert: Thank you for reporting. I will create a work order and inspect today 04/02
| Completed |
| April 2, 2026 | Vineyards | Water sprinkler leak Miwok park area. Water line for vineyard irrigation
| Completed |
| April 4, 2026 | Pool | Pool and jacuzzi could use some cleaning. There’s debris in both that should be removed, especially before Easter as the weather will be warmer and there’s likely to be families here using the facilities.
Thank you!
Robert: The pool sweeper broke and a new one was ordered.
| Completed |
| April 5, 2026 | Club | The digital readout on the shoulder press is not working. Thank you.
Robert: The unit was unplugged.
| Completed |
| April 9, 2026 | Gates | St Julien exit gate stuck open.
| Completed |
| April 9, 2026 | Vineyards | There appears to be a water leak in the water lines in the vineyards behind the park and Solera Street. It is in the middle of the vineyards about halfway up.
Robert: This has been reported to the Vineyard caretakers
| Completed |
| March 2, 2026 | Wine Barn | The string lights around the park at the wine barn were on at noon today.
Robert: We are having an issue with the controller work order for tomorrow.
| Completed |
| April 19, 2026 | Pool | This is probably already on your list; the protective coverings to both the pool and sauna handrails need to be replaced. Thank you.
| Completed |
| April 19, 2026 | Pool | This is probably already on your list; the protective grip coverings for both the outdoor pool and hot tub need replacing. Thank you.
| Completed |
| April 22, 2026 | Pool | There is an army of ants in the women’s shower area crawling up the wall by the farthest shower.
| Completed |
| May 1, 2026 | Club | The entry gate to the club from Vineyards Parkway does not close and does not accept the entry code.
Robert: A new closer has been installed
| Completed |
| May 1, 2026 | Gates | The Solera Street exit gate to Vineyards Parkway is stuck in the open position.
| Completed |
| May 1, 2026 | Pool | The music at the pool keeps looping to the same stuff over and over. When will this get fixed? Also - why is there caution tape around the pool? It would be nice if you communicated with the membership about your work and whether the pool area is open or not.
Robert: Dana has addressed this report
| Completed |
| May 5, 2026 | Gates | As you come from Fairview the shrubs behind the bushes in front of the Butterflr sign on the right are ALL dead and have needed to be replaced for months!
Also why are various entry gates like Miwok and St Julien half painted. Sometimes one gate is painted and the other no. Looks tacky
Robert: HOA has addressed this report.
| Completed |
| May 7, 2026 | Pool | Music by the pool is making everyone crazy. The playlist consists of 6 instrumentials on he continuous loop. sounds like music on hold.
how about some variety like in the spa or in the club?
Robert: The playlist has been updated.
| Completed |
| May 8, 2026 | Landscape | Water is running pretty quickly out of the drain pipe adjacent to the fountain at the entrance to trilogy parkway. I couldn’t take a photo since in was driving when I noticed it.
Robert: We were doing maintenance on the fountain. Thank you for reporting.
| Completed |
| March 17, 2026 | Gates | Approximately 9pm a large truck crashed through the Miwok entry gate and sped up Miwok. Gate is trashed!
Please fix. Police called.
Thank-you.
Robert: Thank you for your report. WE are currently handling the issue
| Completed |
| March 5, 2026 | Gates | Pedestrian gate at St Julien does not latch. Seems like the handle mechanism is stuck.
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |
| March 3, 2026 | Club | The caution tape on the sidewalk on Trilogy Parkway opposite the Porto gate is again peeling even thought it was repaired a week or so ago.
Robert: We will re-apply. Sprinklers are wetting the area.
| Completed |
| March 3, 2026 | Wine Barn | I called Feb. 25 and left a message with facilities about the lights on the Wine Barn being left on 24/7 for days. I was very thankful that someone went there to turn them off within 3 hours of my report. Unfortunately, I had to call again on Feb. 27 as they were back on again. I'm not sure that anyone showed up then or not. As of Mar. 2 they were on and they are still on today, Mar. 3.
Robert:
This issue has been corrected.
| Completed |
| March 13, 2026 | Villages | The man door entrance gate into Saint Julian, at Bordeaux does not lock
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |