Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 438

 Reported Location Issue Status
September 24, 2019Club

Light out in entry fountain

September 29, 2019Club

An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .

This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?

Thank you,
Warren Watson

October 3, 2019Wine Barn

Please have someone check the sprinklers on Miwok Ave in front of the wine barn. The planter area is like a swamp. Several dead trees were removed, most likely due to over watering. Hopefully they will be replaced soon.

October 10, 2019Villages

Bordeaux park overwatered to the point of being too soggy to walk on. Also, a trash container with a yellow "caution" tape around it for some reason.

October 12, 2019Gates

Are all access gates backed up by a battery in case PG&E turns off the power?

October 12, 2019Wine Barn

In the wine barn restroom area, there is a female/male sign resting on the floor. It actually duplicates the sign on the doors.

November 2, 2019Club

The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.

November 5, 2019Tennis / Pickleball Court

Tennis courts lights on at 6:00AM. Why?

November 5, 2019Tennis / Pickleball Court

Is it possible to replace the tennis court light switch with a 2 hour timer?

November 7, 2019Club

The technogym kiosk is offline. Unable to log in using my key. Thanks.

November 11, 2019Villages

Street light out on California Trail at Chardonnay.

December 2, 2019Wine Barn

THe sprinklers on the northeast side of the Wine Barn lawn have been running continuously over the last couple of weeks and one of them has a major leak. I reported this to the front desk about a week ago, but nothing seems to have changed. The lawn is being drowned out and it's a major waste of water, so I'm hoping this message gets to the right people to investigate and fix. Thanks!

December 18, 2019Club

Lights are either totally out or partially out along the steps between club house parking lot levels. It's very dark descending the steps at night. Also light on east side of parking lot is out.

January 8, 2020Gates

The groundcover on the mow strip on the left just inside the Miwok entrance gate is overflowing into the curb and is filled with weeds. It has been that way for months.

February 18, 2020Club

Are there plans to put in lights on both sets of stairs in the parking lot? At night they are very dark and it is a safety hazard.

February 21, 2020Landscape

There appears to be a water leak in the median where the large fountain is located at the foot of Trilogy Parkway. Water has been running onto the side of the street leading to the club for several days.

February 22, 2020Landscape

Water is constantly running along the sidewalk on Trilogy Parkway between the sidewalk and the ground cover/hedges. Water is most noticeable where the sidewalk curves right (when walking up from California Trail to Clubhouse).

March 14, 2020Gates

Main entrance gate to Tuscany squeaks loudly when opening 24 hours a day. This has been reported continually for the past couple of weeks.

April 9, 2020Gates

The walk-through gate at Miwok does not lock, even when pulled fully closed.

April 10, 2020Bocce Court

At the Bocce Ball court on the left side of the walkway as your face the courts. One of the sprinkler heads has popped off shooting up a geyser. I put it back in place but noted the twist cap would not lock anymore. Please fix. Thank you.

April 10, 2020Villages

Street light #7189 cycling between on/off. This light is located in front of 1073 Pomerol Circle in the Rhône village.

April 24, 2020Landscape

I applaud your team for putting in the dog waster dispensers on Vineyard Parkway. I have seen several members picking up after their dogs. I noted for the last several days that there are no bags in the dispensers and when I walk, I see a lot of dog waste on the sidewalk, some already stepped in.....

Regards
Dave

May 5, 2020Vineyards

There is a significant vineyard irrigation leak on Petite Syrah hill. It is located at the end of one of the rows of vines, that face Trilogy Parkway, about halfway between the bocce courts and the Porto neighborhood. The water is pouring out of the connection between the black irrigation pipe and the rigid line coming out of the ground. I placed a small wooden stake by the line that is leaking, but you can easily see where the water has run as the ground has been washed away. I can provide a Google maps photo of the location if you need it.

Thanks,
Mike Ciopyk

May 11, 2020Bocce Court

The lawn by the Bocce Park hasn't been mowed for over a month. This condition is more than an eye sore as allergy season is upon us. Also. the Contra Costa Fire Protection District has notified us to keep our grasses mowed to less than 3 inches because of fire risks. The grass is over 12 inches high.

May 24, 2020Villages

Street light is out opposite 1641 Pinot Place.

 Reported Location Issue Status

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