| August 19, 2023 | Pool | Around the indoor pool has not been cleaned in weeks and weeks. There has been a Q-tip on the hoist chair “which is also disgusting,” a band aid amongst other bits all around the floor. It could do with bring disinfected at least once a week with people walking aroundceith no shoes on.
| In-Progress |
| August 30, 2023 | Pool | One of the lane separators in the indoor pool is broken again. The second time this year. It seems to happen when the water aerobics class takes it down to hold their class. Now it has been sitting on the deck for several weeks. What is the status of this?
| In-Progress |
| September 14, 2023 | Pool | There is ground chalk on the pool deck next to the baby entrance to the pool a bit in front of the monitor's table. I assume this is left over from Grandparents Day on Sunday but definitely should be cleaned up. Certainly does not represent a "resort pool" atmosphere.
| In-Progress |
| September 16, 2023 | Pool | The indoor lap pool continues to be exceeding warm. It is not healthy to have to work out in warm temperatures. This is a lap pool not a recreational pool like the outdoor pool. It is meant to be a place where swimmers exercise and work out. Who does one speak to about changing the temperature?
| In-Progress |
| November 10, 2023 | Pool | hot tub temperature to low
| In-Progress |
| November 16, 2023 | Pool | Please could you heat the indoor pool a few degrees. It is way to cold.
Thank you!
| In-Progress |
| February 16, 2024 | Pool | Love living here! After an incredibly stressful work life, this is our "happily ever after".
While one can have high expectations in "heaven", I don't wanna be a Karen. SO...If I mention something...read with a smile.
With that in mind, the *ladies room for the Delta Athletic Club has so many burnt out bulbs and broken lights*. Is this on the "honey do" list?
Waterline area of pool and hot tub is consistently gross. https://www.tilesanddeco.com/blogs/news/how-to-clean-waterline-pool-tiles.
I'm a retired banker, but if you need to hire me to clean, I'm open for a part time job. :).
Thank you!!
Marlene (and Mitch)
| In-Progress |
| February 20, 2024 | Pool | Why is the indoor pool room consistently hot and humid? The water temperature of the pool is too high, making it difficult to enjoy a good workout while doing laps. Also, a few of us are experiencing skin rashes after doing laps in the indoor pool, but not experiencing these symptoms when swimming in other pools. Are the water tests showing any problems with chlorine levels, pH,
total alkalinity, calcium hardness, cyanuric acid, or total dissolved solids? Would you please share your test results with us? The pool is a great resource for swimming, but the heat and skin rashes are deterrents for using the pool.
| In-Progress |
| August 14, 2020 | Pool | The curtains in the Pool Cabanas are in very bad condition. The rollers and tracks that the curtains move on are broken or jammed.
I was rather shocked when I recently used a cabana and saw how ragged and shredded the curtains had become.
In general, the Club grounds, parking lots etc. are in the worst condition that I have seen in my 8+ years at Trilogy...
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| July 2, 2021 | Pool | I have been hearing that there is an ant problem when renting the Cabanas. The ants will come out of nowhere and swarm your food. It is most unappetizing. We are renting a cabana on Monday, July 5th and on Saturday, July 10th. Please address this pest problem so the Cabanas can be enjoyed. Thank You!
| Completed |
| July 12, 2021 | Pool | I rented a cabana yesterday for my grandkids. They were spraying for ants while we were there, thank you. Also I noticed the quality of the Cabana has diminished. The chairs and furniture inside are worn out, the curtains on the sides and back are missing, the TV is gone and wires hanging out on all the Cabanas. Is this work in progress as well? Will there be some updates soon? Is it possible to add a ceiling fan as well? Thank you for listening.
| Completed |
| July 18, 2021 | Pool | Ladies shower/locker room has several lockers that are jammed. Just FYI.
Thank you
Anna Larricq
| Completed |
| February 15, 2022 | Pool | The racing clock that sits on the floor of the indoor pool has stopped working. Batteries, maybe? 🙂 thank you
| Completed |
| May 17, 2022 | Pool | The intake air vent above the indoor swimming pool is black and needs to cleaned for appearance and health concerns
| Completed |
| July 15, 2022 | Pool | The hot tub needs cleaning please. There is dirt accumulated on the bottom and when it is turned on, scummy bubbles are forming. Thank you.
| Completed |
| August 17, 2022 | Pool | The swim trunk spin dryer in the mens locker is still out. Do you have an ETA on when this will be fixed. Thank you,
| Completed |
| October 31, 2022 | Pool | The interior window frame of the indoor pool has separated, raised several inches and has an exposed nail. Both sets of windows on this wall have peeling paint. The windows are facing the exterior sitting area adjacent to the Spa entrance doors.
| Completed |
| November 29, 2022 | Pool | 11/28 I was swimming in the lap pool and could hear the jack hammer outside. Another swimmer say he thought he felt the vibrations. I hope the pool, etc. was not damaged due to it and our "soil."
| In-Progress |
| January 3, 2023 | Pool | HOT TUB JETS NOT WORKING
| In-Progress |
| February 22, 2023 | Pool | When will we have music again in the pool, and when will the hot tub be working? Thank-you.
| Completed |
| March 1, 2023 | Pool | Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!
| In-Progress |
| February 21, 2020 | Landscape | There appears to be a water leak in the median where the large fountain is located at the foot of Trilogy Parkway. Water has been running onto the side of the street leading to the club for several days.
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| February 22, 2020 | Landscape | Water is constantly running along the sidewalk on Trilogy Parkway between the sidewalk and the ground cover/hedges. Water is most noticeable where the sidewalk curves right (when walking up from California Trail to Clubhouse).
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| April 24, 2020 | Landscape | I applaud your team for putting in the dog waster dispensers on Vineyard Parkway. I have seen several members picking up after their dogs. I noted for the last several days that there are no bags in the dispensers and when I walk, I see a lot of dog waste on the sidewalk, some already stepped in.....
Regards
Dave
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| June 10, 2020 | Landscape | 1619 CHIANTI LN - The sodded vacant area (PG & E easement)adjacent to our lot at 1619 Chianti Ln. has been allowed to get very dry and brown. Apparently, in an attempt to revive it, sprinklers were turned on sometime in the morning of June 4 and allowed to run continuously until approx 10AM on June 5. This excessive watering over that amount of time caused the soil to become saturated and soft. Then the high winds of June 6 blew over a tree planted in our yard along the west wall bordering our lot. A grounds and maintenance crew needs to upright and stabilize the tree which is now at about a 30 degree cant from vertical. This needs to be done right away.
Of potentially greater concern is the fact that this unnaturally excessive water can seep under or slab/foundation and cause dynamic changes in the soil beneath resulting in structural damage to our home. And we certainly don't need any more of these issues here in Trilogy!
(this notice was sent to Management Trust on June 7)
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