Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 101 - 125 of 453

 Reported Location Issue Status
October 29, 2022Villages

Pedestrian gate at the end of Voignier Court does not latch. This is the gate that goes to the walkway below the vineyards.

Completed
November 8, 2022Villages

Entry gate at Porto village is not closing

Completed
November 30, 2022Villages

Asphalt crack across Latour at south corner with Sauternes

- Message from VAMC - Thank you for the report. We will continue to monitor the crack and will have the asphalt company investigate in the spring. JW

Completed
January 12, 2023Villages

The new paint on top of the sound wall caps is peeling off badly along the side of our house (left side of Latour gate). We can’t tell how many caps are affected but at least a few look like there are leaves 🍁 on top of the cap but when you look closer the “leaves” are paint peels so they aren’t blowing away in the wind. Haven’t gone out to look at the back wall on Vineyards pkwy.

- Message from VAMC - Thank you for your report. Whit's Painting is aware of the issue caused by all the rain and has reported that they will schedule the repairs as soon as there are consecutive days of clear weather. JW

Completed
January 13, 2023Villages

You probably have received many complaints about“Lake Moscato" in front of 1816 Moscato. I would think it should be a simple and cheap fix. It’s been a problem literally for 5+? years. In heavy rain the water pools in front of the house so much that it goes over the middle of the road and drains somewhat on that side of the street. Maybe it could be solved by a pipe or a small, deeper gutter to the storm drain several feet away.

- Message from VAMC - Thank you for the report. This street is still in control by Shea Homes. We have followed up with them requesting a repair timeframe. JW

Completed
January 16, 2023Villages

Leak in my roof in the library

- Message from VAMC - Please contact Shea Customer Service to see if it's under warranty. If not, please call a roofer. Unfortunately, the HOA does not cover any repairs to homes. Thank you. - JW

Completed
January 17, 2023Villages

Some bushes along Trilogy Parkway behind 1974 Sacred Mountain Lane have very few, if any leaves. (The location is between Barossa and Porto.) The bushes need significant care or replacement. As it is, they do not provide the image that the community tries to project, nor do they provide the privacy between the road and sidewalk and the home(s) on the other side.

- Message from VAMC - This is currently an open approved project that will be completed by TerraCare this year. - JW

Completed
January 18, 2023Villages

Several weeks ago the HOA sponsored wall cap painting was performed on the wall in my back yard. While the paint worked seemed fine when completed, the newly applied paint is already peeling away, exposing the metal/foam cap underneath. The entire wall in my back yard is uncovered and open, so this issue is not related to lack of access. I believe it's related to poorly prepping the wall before painting it. Can we have the painter come back out, properly prep the exposed sections of the cap, and repaint it? I have pictures if you need them. My address is 1567 California Trail. Thanks!

Completed
January 24, 2023Villages

Contractor failed to paint a small portion (40 feet) of the inside surface of our wall cap and has not returned to finish the job. They did complete the whole section along Briones but failed to finish the painting of our cap along the orchard side of our property. Alll scraping and prep has been done, but no paint. I would be happy to point out the section which needs to be completed and/or give painters access to our property.

Thanks,

Completed
February 1, 2023Villages

Porto gate is open and not closing.

Completed
February 17, 2023Villages

gate is jammed at Porto Village

Completed
February 19, 2023Villages

Porto gate still not closing

Completed
November 5, 2019Tennis / Pickleball Court

Tennis courts lights on at 6:00AM. Why?

November 5, 2019Tennis / Pickleball Court

Is it possible to replace the tennis court light switch with a 2 hour timer?

May 4, 2021Tennis / Pickleball Court

On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.

Completed
July 25, 2021Tennis / Pickleball Court

On the tennis/pickleball shed, the battery powered lock blinks red when opening. That likely means the batteries need replacing.

Completed
September 1, 2021Tennis / Pickleball Court

We love the umbrellas at the Pickleball courts. On one of them (the one closer to the sales office parking lot), a fabric tab that connects the bottom fabric section to the top section has come apart. Looks like it needs to be sewn. There might be more than one tab that's come apart. See the image at https://rosiebankcom-my.sharepoint.com/:i:/g/personal/mark_rosiebank_com/EWljj4j-LspOg46iZkJVlzMBlrFISasv_xhEhrMyaHJU-Q?e=PedGed

Completed
December 31, 2021Tennis / Pickleball Court

Please rehang the #1 sign at tennis court #1. Thank you!

Completed
February 1, 2022Tennis / Pickleball Court

Please replace the batteries and update the time on the clock facing the tennis courts. Thank you!

Completed
February 17, 2022Tennis / Pickleball Court

Could you rehang the sign on Court #2 / Tennis Court - it's on the ground next to the gate. Thank you!

Completed
September 29, 2022Tennis / Pickleball Court

Please hang the #3 sign on the tennis court. The sign is on the ground on that court.

Completed
September 18, 2023Tennis / Pickleball Court

The third light post (facing court #2) - the light is out.

In-Progress
February 18, 2024Tennis / Pickleball Court

At the Los Olivos Tennis and Pickleball Pavilion there are light poles for playing after dark. The switch for the lights is in the center shaded area between Pickleball and tennis courts. The cover plate for the light switch is broken and needs to be replaced.

In-Progress
April 17, 2023Pool

One of the lane separators in the indoor pool is broken. The small metal hook at the "deep end" came off of the steel cable. It just needs a tiny cable clamp to reattach it. BTW, at the "shallow end", the apparatus to tighten and loosen the lane separator is frozen and has been for a long time. As a result, when the lane separator is removed, it's necessary to rotate and loosen the eyelet that screws into the side of the pool -- probably not a good long-term solution. The same apparatus on the other two late separators works well.

In-Progress
July 30, 2023Pool

The blue fabric pool chairs are filthy. When will they be cleaned please?

In-Progress
 Reported Location Issue Status

LEARN ABOUT THE HOMES AT OUR COMMUNITY:

Call 800.685.6494  |  Join Our Interest List