Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 401 - 425 of 453

 Reported Location Issue Status
April 8, 2023Club

Have night maintenance ensure there are kleenex and disinfecting wipes in Fitness Studio. Thanks!

In-Progress
May 4, 2023Club

Four ceiling lights out total in the Hii Komme room on both sides of the divider.

In-Progress
May 16, 2023Club

Last night (Monday), leaving the clubhouse at 9pm, none of the lights along the walking path just outside the clubhouse were on. It was very difficult to even find my way to the parking lot. Not sure if that's normal for a Monday as it's a slow day at the club, or if they weren't working. Thank-you.

In-Progress
June 12, 2023Club

The screen interface on the middle recumbent bike is glitchy. It seems to be working at first, but freezes up in the middle of a workout. Thanks.

In-Progress
June 13, 2023Club

The air conditioning in the card rooms is still not functioning. It has been 3 weeks and still no remedy. Luckily, it has been a cool June.

In-Progress
June 26, 2023Club

Electrical outlet in Abby’s patio not working
I can send photo

In-Progress
July 3, 2023Club

Noted there is a broken sconce light fixture at the vanity mirror in the women's locker room (left side when walking in, closest to the wall). Also noted the (2) vanity stools, as well as the cabinets themselves, especially where the swimsuit dryer is located, have seen better days. Is there a scheduled timeline for replacement of these items? Thank you! Celeste Storrs

In-Progress
July 5, 2023Club

Ladies locker room shower grab bar in the first shower stall is coming off the wall. (ready to fall off)

In-Progress
July 8, 2023Club

Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.

In-Progress
July 10, 2023Club

Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.

In-Progress
July 14, 2023Club

Shower in men’s locker room won’t turn on (handicap accessible shower stall)

In-Progress
July 20, 2023Club

A light in the H’ii room is not working. It is near the windows.

In-Progress
August 7, 2023Club

In the Komei room there's a ceiling light out. It's near the door to the outside.

In-Progress
August 7, 2023Club

In the Komei room there's a floor mirror against the wall. This mirror is not secured to the wall, therefore it will fall on people if anyone bumps into it or moves it by accident. It has fallen on us a couple of times. Perhaps it could be secured to the wall in some way.

In-Progress
August 25, 2023Club

In library room, two bulbs out, just over chess tables..
Requested front desk to contact maintenance 3 times
within last week….someone referred me to this sight…
Please change bulbs (“LOW HANGING FRIUT”)

In-Progress
August 27, 2023Club

The TV on the gym’s middle recumbent bike has not worked for at least 3 months. When will it be replaced or repaired?

In-Progress
September 12, 2023Club

The shower curtains in the men’s locker room are really moldy on the inside of the showers. They need to be cleaned or replaced. Thank you!

In-Progress
September 17, 2023Club

The water at the Chef's Garden down by the pergola behind the club has been turned off. We're still watering the kitchen herbs we planted and they're in need of water. Can we please get it turned back on as soon as possible?
Thanks,
The Chef's Garden Team

In-Progress
September 18, 2023Club

2 Problems:

1) In the gym by the mirrors where the Pilates table is and all the floor exercise is done there have been ants crossing the mats for weeks. The ants make it uncomfortable to do floor exercise.

2) Also, all 3 elliptical machines that the monitors are in operable. The machines need service.

When I advised the SAWA spa staff they keep assuring me that both problems are being handled, but it's been weeks. So I submit this report on Sept 18th, just to properly go through channels with a date marker.

In-Progress
September 22, 2023Club

Need new chalk cubes for pool tables in pool tables room. Need at least 6-8 each.

In-Progress
September 23, 2023Club

Lights in the Tower Entry to the Event Center. Most are burned out again! Is the only time these are looked at is when I say something?
I thought there was crew that went around and checked lights?!
Thanks
Ken

In-Progress
October 5, 2023Club

Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.

Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?

Thank you

In-Progress
October 6, 2023Club

Electrical cord to the Arm Curl machine in the gym is damaged/cut. This prevents powering the equipment, so that the display unit records reps or tracks usage.

In-Progress
October 17, 2023Club

No longer getting email to notify the US Mail has been delivered

In-Progress
November 7, 2023Club

The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty

Thank you,

Julia Benveniste

In-Progress
 Reported Location Issue Status

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