Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 376 - 400 of 453

 Reported Location Issue Status
February 26, 2022Club

The abdominal crunch machine in the gym is very squeaky. Other than this being annoying, it may mean it needs servicing. Just an FYI.

Completed
April 9, 2022Club

Amanda TEST Let me know if you get this?
Ken

Completed
May 10, 2022Club

Monument Sign going up to the club. The stack stones on the sign have fallen and have been laying there for serval weeks?!

Completed
May 17, 2022Club

Small Fountain at Bell Tower is full algae, and it is running over the sides.
Thankyou
Ken

Completed
May 26, 2022Club

Knock down the BIG cobwebs on the upper windows of the grand living room. Thank you!

Completed
June 2, 2022Club

The person I was shooting pool with has come down with COVID, so I'd suggest someone clean the pool balls.

Completed
June 22, 2022Club

The mail room door that leads to the outside of the building needs to be refinished or repainted.

Completed
July 6, 2022Club

It seems like the playlist in the gym has changed to a more contemporary theme. What happened to the classic rock that was voted in? Thanks!

Completed
July 6, 2022Club

The shampoo dispenser in the middle shower stall in the men’s locker room is broken. The syphon seems have come detached from the pump. I checked and the container is about 2/3 full. Thanks.

Completed
August 11, 2022Club

Main water valve is leaking. Water is constantly dripping from one of the joints. This is the very large red valve that is located near the lowest club parking lot, near the corner where Trilogy Parkway has a stop sign, and turns left. Across from the pickle ball courts.

Completed
October 30, 2022Club

Right faucet in women's restroom either doesn't turn on or is very slow to respond to touchless motion detector.

Completed
November 4, 2022Club

Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken

In-Progress
November 17, 2022Club

Parking lot lights on steps leading to second level parking not working.
Two ground lights in roundabout not working.
(Observed at 6:00 p.m., 11-17-22)

In-Progress
November 27, 2022Club

All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees

In-Progress
December 12, 2022Club

It would be nice if management would routinely make rounds & see what needs attention in the clubhouse. I routinely frequent the gym. The TV on one of the elliptical machines has been broken for quite a while, now a 2nd machine has the same issue. We are down to one functional machine.
Also, one of the sinks in the ladies room has standing water pooled in the basin. It seems the stopper doesn’t stay up.
Please check the facility & provide the services you are contracted to provide.
Thank you.

In-Progress
January 3, 2023Club

The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.

Completed
January 18, 2023Club

Outside of the spa area is a small sitting area with 2 double seats and 2 tables. The cement in that area has a large stain of spilt food or drink or something that has been there a long time. Can the area be hosed off? The spa itself is immaculate, but this area looks terrible and is the first thing you see when coming to the spa. Thank you so much.

Completed
January 19, 2023Club

Is it possible to relocate the Pilates items to another section of the gym? It seems the items are increasing & they now take up a quarter to a half of the relatively small floor workout area. I use the gym a lot & have rarely seen anyone use this stuff & those of us who want to do floor exercises are left scrambling for another spot. At best, 1-2 people can use the mat with all that stuff there. Today another big box was added.
I have spoken with other gym regulars who feel the same.
Thank you.

In-Progress
February 8, 2023Club

Strong natural gas odor in the breezeway between Club Los Meganos and the Spa this morning while entering the gym.

In-Progress
February 9, 2023Club

Two Elliptical exercise machines no longer work in the gym

In-Progress
February 15, 2023Club

I just wanted to thank you and the contractor who was here yesterday servicing the gym equipment. He was very thorough. Kudos to you for keeping the equipment safe.

Completed
March 24, 2023Club

Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe

In-Progress
March 26, 2023Club

One of the pool tables was damaged when it was moved to make room for chairs to view a football play-off game over a month ago. It has not been repaired.

1. Safety concern: During this move one of the pool table legs cracked off and was partially replaced, and even though the table is level the separation is visibly still there. If someone playing pool were to put their weight (like sitting on the edge as is commonly done) on that end to make a shot the leg could further separate and the table could even collapse.
2. The pool table felt has been altered as a result. There are places where the felt is now loose fitting on the slate and as a result it alters the path of a ball traveling over the area.
3. The leather netting inside the pockets of one pocket on each table has holes in it where balls often get stuck, and sometime slide through. They need to be replaced.
4. There is no noticeable maintenance in the recreation room. For example the pool chalk has been used up and has not been replaced. Some of the players have donated their own chalk so that there is some working chalk in the pool area.
5. Many of the cue sticks are warped or have damaged tips and have for some time.

In-Progress
April 5, 2023Club

Outside main entrance to event center canopy.
I believe 7 or the 8 lights are burned out. Very Dark Safety Issue?

In-Progress
April 8, 2023Club

Soap dispensers empty in men's Fitness locker room (this occurs quite frequently)

In-Progress
 Reported Location Issue Status

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