Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 201 - 225 of 684

 Reported Location Issue Status
May 8, 2024Villages

the home that is for sale by Shea at 1700 Provence Ln in Tuscany village is not being maintained by a gardner. grass growing over the sidewalk and weeds everywhere. please have someone upkeeep.
thank you.

Completed
May 9, 2024Villages

The HOA side of the wood fence on the vineyard trail-head adjacent to 1701 Zinfandel needs to be re-stained. The old stain is peeling and bare wood is exposed. Diving on Miwok, I noticed another HOA wood fence on the eastern hillside also appears to be in need of new stain. Perhaps there should be a schedule for HOA fence maintenance if one doesn't already exist.

In-Progress
July 18, 2023Landscape

The hedges on Trilogy Parkway approximately 1/2 way up the street on the right side (as you are going up the parkway to the clubhouse) need to be trimmed down again. This is an ongoing issue. If you drive up the parkway you can see where the hedges on the lower part of the parkway have been trimmed properly and where maintenance stopped trimming. The upper part of the parkway needs the same attention as the lower part and because the hedges have been neglected they need a bit more attention to look as nice as the hedges in the lower part of the street. I do thank you for removing and replacing the dead hedges and hoping that with proper maintenance (proper water and fertilizer) they will grow nicely and the hedges will look as good as the hedges on the lower part of the parkway.

Completed
September 3, 2022Landscape

The hedges on Trilogy Parkway approximately 1/2 way up on the right hand side (as you are going up the parkway) need to be trimmed again. This has been an issue for several years and I am hoping we can have the hedges maintained and looking like the same hedges on the lower section of the Parkway. The only way this can happen is with consistent trimming the top of the hedges, proper irrigation and fertilizing on a regular basis.

Completed
June 7, 2022Landscape

The hedges on the lower end of Trilogy Parkway (on the right side heading up to the clubhouse) were cut back very nicely as usual every year, but for some reason the gardeners stop about half way up the street every year. This has been going on for many years causing our hedges to not fill in as nicely as the ones below. I would like to request that the upper hedges receive the same maintenance as the lower hedges. Anyone can see the difference and where the maintenance is lacking. Please cut them back as soon as can reasonably be done. And, in the future please provide the same maintenance as the lower hedges on the street receive without my requesting it. Thank You.

Completed
April 21, 2021Landscape

The heavy equipment vehicles ran over the plantings in the center of the driveways at the Solera gate. We are concerned that the irrigation in that area has been compromised.

Completed
April 1, 2024Club

The half of the lights on the mirrors in the women’s bathroom are out.
Also the cabinet door is falling off.
The women’s bathroom really needs a renovation.
The cabinets are all scuffed up also.

Completed
September 8, 2025Club

The Group Exercise Studio needs to be cleaned. The mirrors, floor, equipment, and mats.

Thank you,

Julia Benvensiste

Thank you for request. The team has completed the tasks.
Robert

Completed
January 8, 2020Gates

The groundcover on the mow strip on the left just inside the Miwok entrance gate is overflowing into the curb and is filled with weeds. It has been that way for months.

Completed
October 17, 2025Gates

The golf cart gate leading from Lafite Court to the Rhone neighborhood is once again stuck open.

In-Progress
December 19, 2024Bocce Court

The golf cart gate by the Bocce Ball courts has not been working for several days and is in urgent need of repair.
Thanks,
Shay

Completed
June 12, 2025Villages

The gates at the Solera entrance to Tuscany are both squeaking and need lubrication.

The pedestrian gate is still not closing despite recent attempts to fix the problem. The hinge plate at the top right of the gate is not flush with the wall by a fraction of an inch.

Completed
September 23, 2024Gates

The gate going out of Trilogy on Zinfandel is not working correctly. Only half of it opens and you can get through, but it is tight. That side of the gate has been working very slowly.

Completed
December 22, 2021Gates

The following gates don't work: golf cart gate between Rhone (Briones Valley Road) today is not working and the
pedestrian gate into Rhone has not worked all week.
Thank you

Completed
March 4, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.

Completed
March 4, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.

Completed
March 30, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.

Completed
January 12, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today again.

Completed
July 15, 2023Landscape

The first fountain on the way up to the club by the big structure is in a terrible condition, stagnant water, green algae, smells really bad, the motor is above the water line. Needs tending too, especially as we have mosquitoes

Completed
December 17, 2020Gates

The Firenze vehicle gate will not open when using a gate card. Please fix. Thanks.

Completed
August 19, 2021Vineyards

The fence at the base of the vineyard along Trilogy Parkway is damaged. There are two broken slats hanging down. If you are driving up Trilogy Pkwy from Vineyards Pkwy, this is located about halfway up from the fountain/crosswalk on Trilogy Parkway by the bocce courts and before the curve in Trilogy Parkway near Healing Rock. Another way to locate it is it is would be almost directly behind the homes at 1962 and 1964 Sacred Mountain Lane.

Completed
June 26, 2022Villages

The facade to the outside street pillar off Andalucia has fallen off. I believe it's the 3rd pillar north of Andalucia Lane, on Vineyards Pkwy. The facade just needs to be re-attached.

Completed
August 27, 2023Gates

The exit side of the Zinfandel gate periodically stays open. Sometimes the gate is stuck open, sometimes it closes. I have seen this issue several times over the past week, including this evening.

Completed
November 16, 2023Gates

The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.

Completed
February 28, 2024Gates

The exit gate at Porto Village is stuck with one side open and the other side will not open. The only way to exit is through the entry gate

Completed
 Reported Location Issue Status

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