Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 176 - 200 of 633

 Reported Location Issue Status
September 19, 2023Villages

At the corner of California Trail and Chardonnay Lane in Sonoma Village, on the east/lower end, there is a hole in the edge of the asphalt. The hole is small but the void underneath it seems pretty deep. As rain water flows down California Trail, I suspect it flows into that hole. This may start undermining the road at that corner. In fact, it is looking like the asphalt is starting to sink around that hole. I think it would be good to get that hole/void filled in before the heavy rains come. I have attached a picture of the hole.

**** Response from HOA - * Asphalt Company will address this when they are completing the street crack-fill project at the end of October. JW ****

Completed
September 19, 2023Landscape

At end of Muscato Cul-de-sac.
This area is over grown.
It has not been touched in a long time!
Thanks
Ken

Completed
September 22, 2023Club

Need new chalk cubes for pool tables in pool tables room. Need at least 6-8 each.

Completed
September 23, 2023Club

Lights in the Tower Entry to the Event Center. Most are burned out again! Is the only time these are looked at is when I say something?
I thought there was crew that went around and checked lights?!
Thanks
Ken

Completed
September 24, 2023Landscape

The view is obstructed by leafy tree branches for the 35 mph speed limit sign driving to Trilogy from Fairview Avenue to Vineyards Parkway. Please let me know if this description is not clear.

Completed
September 25, 2023Villages

Tuscany gate at Solera is stuck open again. Thank-you.

Completed
September 26, 2023Gates

The pedestrian/golf cart gate between Bordeaux and Rhone - at Lafite Ct and Briones Valley Rd - is not working...again. Or at least it wasn't working this morning, Sept 26, around 8:45 am.

Completed
September 28, 2023Landscape

There is a missing lamp post on Vineyards Parkway where it intersects with Trilogy Parkway and Solara Street. My understanding is that this lamp post has been missing for a few years now. Has anyone contacted the City of Brentwood regarding the replacement of this lamp post? Isn't replacement covered by: "Landscape and Lighting District No. 06-3 Vineyards. The Community lies within the boundaries of the City of Brentwood Landscape and Lighting District No. 06-3 Vineyards (referred to above as the “LLD"). The LLD was formed to fund landscape maintenance and energy and maintenance costs of streetlights on arterial streets within the LLD."? Given all the special taxes and assessments that we pay, it seems like the City of Brentwood should perform this type of maintenance in a more timely fashion. Thanks.

Completed
October 5, 2023Club

Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.

Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?

Thank you

Completed
October 6, 2023Club

Electrical cord to the Arm Curl machine in the gym is damaged/cut. This prevents powering the equipment, so that the display unit records reps or tracks usage.

Completed
October 7, 2023Gates

Entry gate to la tour staying open. Won’t close.

Completed
October 9, 2023Gates

St. Julien gate call box - Did not work when putting in my phone code to call my cell phone to let me enter the gate. Let me know if this is not clear - Thank you! Shelley

Completed
October 17, 2023Gates

St. Julien gate is stuck, not operational and making a loud noise - PLEASE HELP!

I took a video with sound but the file was too large to upload so I have attached a photo only. So this is my second attempt with photo only and it will not upload either.

Completed
October 17, 2023Club

No longer getting email to notify the US Mail has been delivered

Completed
October 24, 2023Gates

Zinfandel exit gate was not closing at 10:33pm. Watched for several minutes.

Completed
October 25, 2023Gates

Exit Gate on Latour is stuck open.

Completed
October 27, 2023Villages

Porto left gate is open and will not close.

Completed
October 27, 2023Gates

Sonoma Resident reports Zinfandel exit gate not closing.

Completed
October 27, 2023Gates

Hey there. I just found this link in MTL. The Sonoma gate going out is not shutting again. It’s about 9:30 pm.
This happened the other night as well.
Please can you fix. Thanks.

Sonoma gate on Zinfandel

Completed
November 2, 2023Gates

Entrance Gate on Latour remains open - does not close.

Completed
November 2, 2023Gates

Zinfandel exit gate is stuck open, entry gate is working

Completed
November 4, 2023Gates

Zinfandel exit gate not closing again

Completed
November 5, 2023Villages

The Solera gates to Tuscany have been open all day, since yesterday. Please close them.

Completed
November 7, 2023Club

The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty

Thank you,

Julia Benveniste

Completed
November 7, 2023Gates

Zinfandel Gate is stuck open (again)…

Completed
 Reported Location Issue Status

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