| June 16, 2025 | Villages | Pedestrian gate at Solera will not close. Looks like the door itself got bent or something.
| Completed |
| June 20, 2026 | Villages | 2nd request - The sewer grate between 1811 and 1813 Moscato has a lot of weeds growing out of it.
Robert: This has been reported to the City by HOA.
| Completed |
| June 22, 2022 | Villages | I live at 1966 Sacred Mountain Lane, due to construction at the models and empty lots, there is excessive dirt (mud) in the gutters in front of my house. I watch the construction staff clean up and wash down the street and gutters leaving a nice clean look; however, they wash this dirt down to my home leaving a mess in front of my house. Not sure what can be done to ensure this does not continue to happen or provide regular cleanup in front of our homes.
| Completed |
| June 26, 2022 | Villages | The facade to the outside street pillar off Andalucia has fallen off. I believe it's the 3rd pillar north of Andalucia Lane, on Vineyards Pkwy. The facade just needs to be re-attached.
| Completed |
| December 4, 2025 | Villages | THe pedestrian gate card reader at Solera in Tuscany is not working. I tried my card on Andalucia and it works ok there so I don't think it's my card.
Thank-you.
| In-Progress |
| March 12, 2023 | Villages | A section of the recently repainted wall cap in my back yard has the paint peeling off again. This is the same section that had already been repainted by the painter (see the ticket I opened on January 18th. The painter did come out and repaint the peeling section, but the paint is coming off again). Clearly the painter did not adequately prep the wall cap before painting.... twice. I'm happy to do the work correctly on my own if the HOA can provide me a pint or quart of the correct paint. I can provide a picture if you like.
| Completed |
| October 3, 2025 | Villages | The vacant lot next to our home at 1619 Chianti Ln. has a SERIOUS water drainage problem that needs IMMEDIATE ATTENTION. In 2020 a similar problem existed and it was NOT promptly taken care of resulting in flooding of our side yard and trees that had become uprooted (wind) because of supersaturated soils. PLEASE DO NOT ALLOW THIS TO HAPPEN AGAIN!! Thank you for your immediate attention.
| In-Progress |
| July 9, 2024 | Villages | I am reporting this again because it has been "in progress" since June 13! What is the status?
Ongoing safety, security and mechanical defect with Viognier pedestrian gate. Maintenance report filed several times in the past 14 months. Problem not fixed.
1. The gate has a reversed strike plate and elevated screws. The strike plate blocks the gate from closing or makes it hard or impossible to open. This is/has been part of the ongoing gate sticking open or not opening problem going back to early 2023.
2. It is especially prominent in the afternoon after the sun hits the metal fence, the framing around the gate expands. When it expands the strike plate blocks the gate from both opening and closing. If you want to observe the problem come out in the late afternoon. It will not be in evidence in the A.M.
3. The security and safety problem exists because once the gate is opened in the afternoon, it will remain open until it cools off, then it sometimes closes on its own sometimes not at all..
Please address this ASAP! Can someone give me a progress report please?
| Completed |
| August 31, 2023 | Villages | One of the cypress trees is falling to the side. Upon entry to the Rhone gate on the left corner.
| Completed |
| June 12, 2025 | Villages | The gates at the Solera entrance to Tuscany are both squeaking and need lubrication.
The pedestrian gate is still not closing despite recent attempts to fix the problem. The hinge plate at the top right of the gate is not flush with the wall by a fraction of an inch.
| Completed |
| July 27, 2022 | Villages | Trash can in Bordeaux park near picnic table needs repair or replacement, it has broken slats on sides.
| Completed |
| January 12, 2026 | Villages | Gate lock on fence at Viognier Ct does not work as of January 11.
We will go check the batteries, Asap
Robert
| Completed |
| January 18, 2023 | Villages | Several weeks ago the HOA sponsored wall cap painting was performed on the wall in my back yard. While the paint worked seemed fine when completed, the newly applied paint is already peeling away, exposing the metal/foam cap underneath. The entire wall in my back yard is uncovered and open, so this issue is not related to lack of access. I believe it's related to poorly prepping the wall before painting it. Can we have the painter come back out, properly prep the exposed sections of the cap, and repaint it? I have pictures if you need them. My address is 1567 California Trail. Thanks!
| Completed |
| September 17, 2024 | Villages | Fire Hydrant Blue Marker is still missing in front of 1837 Moscato. I reported this about a year ago when the trash truck took it on its turn?
Thanks
Ken
| In-Progress |
| February 28, 2026 | Villages | I wanted to let you know that while I was walking the other day I noticed a big bush growing out of the storm drain in front of 1811 Moscato Place.
It looks like an Oleander, which is quite hardy and can get quite large, it is already taking up a good amount of space within the storm drain. It should be addressed as soon as possible so it is easier to remove.
The more established the roots get the bigger the issue will be to get it out of there. If they just cut it off, it will regrow still fuller down in the storm drain, which could be very problematic when we get rain again.
Thank you in advance for taking care of this issue.
Terry Eldridge
| In-Progress |
| August 24, 2022 | Villages | Terra Care left a pile of clippings - neatly piled on a white tarp - on the outbound side of the Latour Gate. It's on the exterior/Vineyards Pkwy side of the gate. Hopefully they can come pick it up SOON. Thanks.
| Completed |
| September 3, 2022 | Villages | I received a report from a neighbor that for the past couple of days, the St. Julien exit gate has not been working correctly. Appreciate your help!
| Completed |
| May 9, 2024 | Villages | The HOA side of the wood fence on the vineyard trail-head adjacent to 1701 Zinfandel needs to be re-stained. The old stain is peeling and bare wood is exposed. Diving on Miwok, I noticed another HOA wood fence on the eastern hillside also appears to be in need of new stain. Perhaps there should be a schedule for HOA fence maintenance if one doesn't already exist.
| In-Progress |
| August 29, 2024 | Villages | Irrigation leak at Meritage Park in Tuscany. Water has been flowing for several days across from the houses 1600 Meritage loop. The ground is super saturated with water and has been flowing down to the drain for a few weeks.
| In-Progress |
| September 15, 2022 | Villages | At Bordeaux Park, irrigation water is flowing abundantly over the sidewalk and grass and into the drains. Looks like a major leak. Has been going on since at least Sept 14 evening.
| Completed |
| September 18, 2022 | Villages | Hi there reporting sprinklers running all day this Saturday along Bordouex park along the sidewalks of latour
| Completed |
| April 29, 2026 | Villages | Tuscany fire road maintenance.
Need someone to weed wack the weeds next to our fence between our fence and the drainage ditch. We as homeowners have no access to this area. I tried to attach pictures but it didn't work. Let me know if you need me to send them to you.
Maggie
| In-Progress |
| August 16, 2025 | Villages | Sidewalk in Tuscany on Andalucia by the park and the gate to the park have overgrown plants blocking people from walking.
Reply: I will pass this on to the HOA office.
Robert
| In-Progress |
| October 14, 2022 | Villages | The pedestrian gate for Porto Village does not lock.
| Completed |
| October 29, 2022 | Villages | Pedestrian gate at the end of Voignier Court does not latch. This is the gate that goes to the walkway below the vineyards.
| Completed |