Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 151 - 175 of 612

 Reported Location Issue Status
September 18, 2024Tennis / Pickleball Court

On the Pickleball courts there is a burnt bulb in one of the night flood lights. The one next to court 4 towards the center of the courts.
This issue prevents play on court 4 after dark.
Please correct as soon as possible.

In-Progress
December 29, 2024Tennis / Pickleball Court

Fabric cover over the gazebo (between Pball and tennis) is torn.

12.30.24 - Update: New, more durable canvas with eyelets and tensioners was ordered on 12/26/24 and is due to arrive this week. It will be installed ASAP when it arrives. Thank you

In-Progress
January 2, 2025Tennis / Pickleball Court

At the pickleball courts, near court 4, the gate latch is loose. The part that attaches to the swinging gate has just one screw in it (ie one is missing); the gate post hole appears to be partially stripped so that this screw cannot be tightened. Thank you.

01.02.25 - We are addressing this issue today. Thanks for letting us know!

Completed
April 18, 2025Tennis / Pickleball Court

Latch at pickleball gate is loose. Both screws are stripped (maybe through-holes and bolt with nut will be better)

Maintenace Dept: We added new screws to resecure the gate latch

Completed
April 24, 2025Tennis / Pickleball Court

The net strap on Tennis Court #1 is worn and needs to be replaced.

As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.

Can a new net strap be ordered for the net on Tennis Court #1?

The players can install the new strap once it arrives.

Thank you.

Completed
April 25, 2025Tennis / Pickleball Court

Tennis Court 3 - Net strap broken.
Can a new strap be ordered?

This is not a duplicate request.
I sent a request yesterday for a new strap for court 1
When we played today the strap on court 3 broke,

We need two net straps now, one for court 1 and another for court 3.
Thanks 😊

Completed
November 5, 2019Tennis / Pickleball Court

Tennis courts lights on at 6:00AM. Why?

Completed
November 5, 2019Tennis / Pickleball Court

Is it possible to replace the tennis court light switch with a 2 hour timer?

Completed
May 4, 2021Tennis / Pickleball Court

On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.

Completed
July 25, 2021Tennis / Pickleball Court

On the tennis/pickleball shed, the battery powered lock blinks red when opening. That likely means the batteries need replacing.

Completed
September 1, 2021Tennis / Pickleball Court

We love the umbrellas at the Pickleball courts. On one of them (the one closer to the sales office parking lot), a fabric tab that connects the bottom fabric section to the top section has come apart. Looks like it needs to be sewn. There might be more than one tab that's come apart. See the image at https://rosiebankcom-my.sharepoint.com/:i:/g/personal/mark_rosiebank_com/EWljj4j-LspOg46iZkJVlzMBlrFISasv_xhEhrMyaHJU-Q?e=PedGed

Completed
December 31, 2021Tennis / Pickleball Court

Please rehang the #1 sign at tennis court #1. Thank you!

Completed
February 1, 2022Tennis / Pickleball Court

Please replace the batteries and update the time on the clock facing the tennis courts. Thank you!

Completed
February 17, 2022Tennis / Pickleball Court

Could you rehang the sign on Court #2 / Tennis Court - it's on the ground next to the gate. Thank you!

Completed
September 29, 2022Tennis / Pickleball Court

Please hang the #3 sign on the tennis court. The sign is on the ground on that court.

Completed
September 18, 2023Tennis / Pickleball Court

The third light post (facing court #2) - the light is out.

Completed
February 18, 2024Tennis / Pickleball Court

At the Los Olivos Tennis and Pickleball Pavilion there are light poles for playing after dark. The switch for the lights is in the center shaded area between Pickleball and tennis courts. The cover plate for the light switch is broken and needs to be replaced.

Completed
August 14, 2024Tennis / Pickleball Court

On the gate, near pickleball court #4, one part of the gate latch (the part attached to the gate) is loose. That part has only one screw (it has been that way for a long time), and that screw is now partially stripped and cannot be fully tightened.

Completed
April 17, 2023Pool

One of the lane separators in the indoor pool is broken. The small metal hook at the "deep end" came off of the steel cable. It just needs a tiny cable clamp to reattach it. BTW, at the "shallow end", the apparatus to tighten and loosen the lane separator is frozen and has been for a long time. As a result, when the lane separator is removed, it's necessary to rotate and loosen the eyelet that screws into the side of the pool -- probably not a good long-term solution. The same apparatus on the other two late separators works well.

Completed
July 30, 2023Pool

The blue fabric pool chairs are filthy. When will they be cleaned please?

Completed
August 19, 2023Pool

Around the indoor pool has not been cleaned in weeks and weeks. There has been a Q-tip on the hoist chair “which is also disgusting,” a band aid amongst other bits all around the floor. It could do with bring disinfected at least once a week with people walking aroundceith no shoes on.

Completed
August 30, 2023Pool

One of the lane separators in the indoor pool is broken again. The second time this year. It seems to happen when the water aerobics class takes it down to hold their class. Now it has been sitting on the deck for several weeks. What is the status of this?

Completed
September 14, 2023Pool

There is ground chalk on the pool deck next to the baby entrance to the pool a bit in front of the monitor's table. I assume this is left over from Grandparents Day on Sunday but definitely should be cleaned up. Certainly does not represent a "resort pool" atmosphere.

Completed
September 16, 2023Pool

The indoor lap pool continues to be exceeding warm. It is not healthy to have to work out in warm temperatures. This is a lap pool not a recreational pool like the outdoor pool. It is meant to be a place where swimmers exercise and work out. Who does one speak to about changing the temperature?

Completed
November 10, 2023Pool

hot tub temperature to low

Completed
 Reported Location Issue Status

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