Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 151 - 175 of 657

 Reported Location Issue Status
June 12, 2025Villages

The gates at the Solera entrance to Tuscany are both squeaking and need lubrication.

The pedestrian gate is still not closing despite recent attempts to fix the problem. The hinge plate at the top right of the gate is not flush with the wall by a fraction of an inch.

Completed
June 16, 2025Villages

Pedestrian gate at Solera will not close. Looks like the door itself got bent or something.

Completed
August 16, 2025Villages

Sidewalk in Tuscany on Andalucia by the park and the gate to the park have overgrown plants blocking people from walking.

Reply: I will pass this on to the HOA office.
Robert

In-Progress
August 23, 2025Villages

There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.

I will pass this along to the HOA.
Robert

Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.

Completed
September 18, 2024Tennis / Pickleball Court

On the Pickleball courts there is a burnt bulb in one of the night flood lights. The one next to court 4 towards the center of the courts.
This issue prevents play on court 4 after dark.
Please correct as soon as possible.

In-Progress
December 29, 2024Tennis / Pickleball Court

Fabric cover over the gazebo (between Pball and tennis) is torn.

12.30.24 - Update: New, more durable canvas with eyelets and tensioners was ordered on 12/26/24 and is due to arrive this week. It will be installed ASAP when it arrives. Thank you

In-Progress
January 2, 2025Tennis / Pickleball Court

At the pickleball courts, near court 4, the gate latch is loose. The part that attaches to the swinging gate has just one screw in it (ie one is missing); the gate post hole appears to be partially stripped so that this screw cannot be tightened. Thank you.

01.02.25 - We are addressing this issue today. Thanks for letting us know!

Completed
April 18, 2025Tennis / Pickleball Court

Latch at pickleball gate is loose. Both screws are stripped (maybe through-holes and bolt with nut will be better)

Maintenace Dept: We added new screws to resecure the gate latch

Completed
April 24, 2025Tennis / Pickleball Court

The net strap on Tennis Court #1 is worn and needs to be replaced.

As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.

Can a new net strap be ordered for the net on Tennis Court #1?

The players can install the new strap once it arrives.

Thank you.

Completed
April 25, 2025Tennis / Pickleball Court

Tennis Court 3 - Net strap broken.
Can a new strap be ordered?

This is not a duplicate request.
I sent a request yesterday for a new strap for court 1
When we played today the strap on court 3 broke,

We need two net straps now, one for court 1 and another for court 3.
Thanks 😊

Completed
May 30, 2025Tennis / Pickleball Court

Clock at pickleball courts has stopped

Completed
June 18, 2025Tennis / Pickleball Court

Clock at the pickleball courts has stopped working.

A new outdoor clock was ordered on Tuesday, 6/17/25 through Amazon. ETA 5 days

Completed
July 1, 2025Tennis / Pickleball Court

It would help to have a ceilng fan installed on the pergola between the tennis and pickleball courts. There is electrical feed there and also the structure to hold the fan. This would add to the comfort and health of the players and guests during the extreme summer months. Thanks from Alan Cezar

In-Progress
July 21, 2025Tennis / Pickleball Court

The pickleball court gate latch stayed tight for a long time with the new screws. Unfortunately, it’s loose again.

thank you for the heads up. I have issued a work order, and this will be repair asap. Robert

Completed
September 10, 2025Tennis / Pickleball Court

The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.

In-Progress
November 5, 2019Tennis / Pickleball Court

Tennis courts lights on at 6:00AM. Why?

Completed
November 5, 2019Tennis / Pickleball Court

Is it possible to replace the tennis court light switch with a 2 hour timer?

Completed
May 4, 2021Tennis / Pickleball Court

On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.

Completed
July 25, 2021Tennis / Pickleball Court

On the tennis/pickleball shed, the battery powered lock blinks red when opening. That likely means the batteries need replacing.

Completed
September 1, 2021Tennis / Pickleball Court

We love the umbrellas at the Pickleball courts. On one of them (the one closer to the sales office parking lot), a fabric tab that connects the bottom fabric section to the top section has come apart. Looks like it needs to be sewn. There might be more than one tab that's come apart. See the image at https://rosiebankcom-my.sharepoint.com/:i:/g/personal/mark_rosiebank_com/EWljj4j-LspOg46iZkJVlzMBlrFISasv_xhEhrMyaHJU-Q?e=PedGed

Completed
December 31, 2021Tennis / Pickleball Court

Please rehang the #1 sign at tennis court #1. Thank you!

Completed
February 1, 2022Tennis / Pickleball Court

Please replace the batteries and update the time on the clock facing the tennis courts. Thank you!

Completed
February 17, 2022Tennis / Pickleball Court

Could you rehang the sign on Court #2 / Tennis Court - it's on the ground next to the gate. Thank you!

Completed
September 29, 2022Tennis / Pickleball Court

Please hang the #3 sign on the tennis court. The sign is on the ground on that court.

Completed
September 18, 2023Tennis / Pickleball Court

The third light post (facing court #2) - the light is out.

Completed
 Reported Location Issue Status

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