| April 25, 2025 | Villages | The "blue bots dot, fire hydrant marker" needs to be replaced on St Emilion at St Julien. Resident was told to throw away the old one Thank You
| In-Progress |
| May 3, 2025 | Villages | Porto gate stuck open. Will not close
| Completed |
| May 7, 2025 | Villages | I live on trilogy second house in from Zinfandel. Could you please ask the Vineyard people that are spraying, etc. not to drive so fast past our houses it create lots of dust. Also, sometimes they start at 6 AM but if that’s the rule OK, but if they’re supposed to start later, maybe you can reinforce it. Thanks,
| In-Progress |
| June 12, 2025 | Villages | The gates at the Solera entrance to Tuscany are both squeaking and need lubrication.
The pedestrian gate is still not closing despite recent attempts to fix the problem. The hinge plate at the top right of the gate is not flush with the wall by a fraction of an inch.
| Completed |
| June 16, 2025 | Villages | Pedestrian gate at Solera will not close. Looks like the door itself got bent or something.
| Completed |
| August 16, 2025 | Villages | Sidewalk in Tuscany on Andalucia by the park and the gate to the park have overgrown plants blocking people from walking.
Reply: I will pass this on to the HOA office.
Robert
| In-Progress |
| August 23, 2025 | Villages | There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.
I will pass this along to the HOA.
Robert
Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.
| Completed |
| September 26, 2025 | Villages | They have not whacked the weeds lining the fence the length of Andalucia against the hill. I called in a month ago and talked with Megan who said it is a Terracare problem. It still has not been done and it is a fire hazard. The road was mowed but the fence was not whacked this year.
| In-Progress |
| October 3, 2025 | Villages | The vacant lot next to our home at 1619 Chianti Ln. has a SERIOUS water drainage problem that needs IMMEDIATE ATTENTION. In 2020 a similar problem existed and it was NOT promptly taken care of resulting in flooding of our side yard and trees that had become uprooted (wind) because of supersaturated soils. PLEASE DO NOT ALLOW THIS TO HAPPEN AGAIN!! Thank you for your immediate attention.
| In-Progress |
| October 6, 2025 | Villages | Small hole and void under pavement at the southeast corner of California Trail and Chardonnay at crosswalk marking. Suggest filling with either concrete or mortar mix including void under pavement.
| In-Progress |
| October 6, 2025 | Villages | The v-ditch behind homes on east side of Healing Rock Ct has considerable amount of leaves and debris that should be removed prior to the rains. Could cause flooding and or blocking of drain inlet.
| In-Progress |
| October 6, 2025 | Villages | Sprinklers throughout all of Trilogy should be adjusted to prevent water spraying onto asphalt pavement. This constant wetting of the pavement causes premature failure, washing away of the binder leaving a rough exposed aggregate surface. In addition if there are cracks in the area water seeps into sub-base and can cause pot holes. Now is the time to check them before the new slurry seal is washed off, and they should be checked and adjusted periodically to keep them spraying correctly.
I note to residents as a friendly reminder to check their sprinklers to help save our newly sealed streets.
| In-Progress |
| October 22, 2025 | Villages | Blue Fire Hydrant Marker in the Cul-de-sac at the end of Moscato PL. This was mentioned many many months ago also. I believe the sealing puts these back on?
Thanks
Ken
| In-Progress |
| October 29, 2025 | Villages | Pillars at Miwok Gate. Seems to Lubricant splashed all over the Gate Pillars.
Second request!
Thanks
Ken
| In-Progress |
| September 18, 2024 | Tennis / Pickleball Court | On the Pickleball courts there is a burnt bulb in one of the night flood lights. The one next to court 4 towards the center of the courts.
This issue prevents play on court 4 after dark.
Please correct as soon as possible.
| In-Progress |
| December 29, 2024 | Tennis / Pickleball Court | Fabric cover over the gazebo (between Pball and tennis) is torn.
12.30.24 - Update: New, more durable canvas with eyelets and tensioners was ordered on 12/26/24 and is due to arrive this week. It will be installed ASAP when it arrives. Thank you
| In-Progress |
| January 2, 2025 | Tennis / Pickleball Court | At the pickleball courts, near court 4, the gate latch is loose. The part that attaches to the swinging gate has just one screw in it (ie one is missing); the gate post hole appears to be partially stripped so that this screw cannot be tightened. Thank you.
01.02.25 - We are addressing this issue today. Thanks for letting us know!
| Completed |
| April 18, 2025 | Tennis / Pickleball Court | Latch at pickleball gate is loose. Both screws are stripped (maybe through-holes and bolt with nut will be better)
Maintenace Dept: We added new screws to resecure the gate latch
| Completed |
| April 24, 2025 | Tennis / Pickleball Court | The net strap on Tennis Court #1 is worn and needs to be replaced.
As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.
Can a new net strap be ordered for the net on Tennis Court #1?
The players can install the new strap once it arrives.
Thank you.
| Completed |
| April 25, 2025 | Tennis / Pickleball Court | Tennis Court 3 - Net strap broken.
Can a new strap be ordered?
This is not a duplicate request.
I sent a request yesterday for a new strap for court 1
When we played today the strap on court 3 broke,
We need two net straps now, one for court 1 and another for court 3.
Thanks 😊
| Completed |
| May 30, 2025 | Tennis / Pickleball Court | Clock at pickleball courts has stopped
| Completed |
| June 18, 2025 | Tennis / Pickleball Court | Clock at the pickleball courts has stopped working.
A new outdoor clock was ordered on Tuesday, 6/17/25 through Amazon. ETA 5 days
| Completed |
| July 1, 2025 | Tennis / Pickleball Court | It would help to have a ceilng fan installed on the pergola between the tennis and pickleball courts. There is electrical feed there and also the structure to hold the fan. This would add to the comfort and health of the players and guests during the extreme summer months. Thanks from Alan Cezar
| In-Progress |
| July 21, 2025 | Tennis / Pickleball Court | The pickleball court gate latch stayed tight for a long time with the new screws. Unfortunately, it’s loose again.
thank you for the heads up. I have issued a work order, and this will be repair asap. Robert
| Completed |
| September 10, 2025 | Tennis / Pickleball Court | The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.
| Completed |