Maintenance Issue Reports

The Miwok entrance gate is stuck open and its control box is beeping.

The man gate at the Solera Street entrance is not reading the entry keys.

The mail room door that leads to the outside of the building needs to be refinished or repainted.

The little park-like area in the center of the cul-de-sac in Porto village is not doing well. The plants do not seem to be getting water.

The Latour pedestrian gate is broken again. Now, the inside door knob is missing that you can't open the gate.

The Latour exit gate continues to periodically remain open after a car drives through then when it closes it beeps and remains open until the next car drives through then the gate will close. I know this sounds weird but we were walking home and stood at the open Latour exit gate and observed this in progress

The lat machine (pull down) in the gym no longer tracks reps/sets with the technogym key.

The keypad for the gate in the wrought iron fence at the end of Barsac Court is not working. I entered the code - 1443 right? - multiple times on different days and nothing happened. Tried the handle and it would not open. Maybe it is operator error but I walked on to Viognier Court, entered the same code, and it worked fine. Maybe someone could check it? Thanks!

The interior window frame of the indoor pool has separated, raised several inches and has an exposed nail. Both sets of windows on this wall have peeling paint. The windows are facing the exterior sitting area adjacent to the Spa entrance doors.

The indoor lap pool continues to be exceeding warm. It is not healthy to have to work out in warm temperatures. This is a lap pool not a recreational pool like the outdoor pool. It is meant to be a place where swimmers exercise and work out. Who does one speak to about changing the temperature?

The hot tub needs cleaning please. There is dirt accumulated on the bottom and when it is turned on, scummy bubbles are forming. Thank you.

the home that is for sale by Shea at 1700 Provence Ln in Tuscany village is not being maintained by a gardner. grass growing over the sidewalk and weeds everywhere. please have someone upkeeep.
thank you.

The hedges on Trilogy Parkway approximately 1/2 way up the street on the right side (as you are going up the parkway to the clubhouse) need to be trimmed down again. This is an ongoing issue. If you drive up the parkway you can see where the hedges on the lower part of the parkway have been trimmed properly and where maintenance stopped trimming. The upper part of the parkway needs the same attention as the lower part and because the hedges have been neglected they need a bit more attention to look as nice as the hedges in the lower part of the street. I do thank you for removing and replacing the dead hedges and hoping that with proper maintenance (proper water and fertilizer) they will grow nicely and the hedges will look as good as the hedges on the lower part of the parkway.