July 8, 2023 | Club | Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.
| Completed |
July 10, 2023 | Bocce Court | Faux Wooden fence behind Bocce Court has come apart and needs to be repair.
| Completed |
July 10, 2023 | Club | Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.
| Completed |
July 11, 2023 | Villages | Numerous deliveries indicate my gate code (4166) is not working at the Bordeaux gate where we live.
| Completed |
July 11, 2023 | Gates | At 9:30pm, I questioned a woman on Healing Rock Ct. I asked how she got inside the gate. She said the pedestrian gate was unlatched.
| Completed |
July 12, 2023 | Vineyards | An imense about of Water flowing down Vineyards while watering right Now! Behind 1803 & 1805 Moscato
| Completed |
July 14, 2023 | Club | Shower in men’s locker room won’t turn on (handicap accessible shower stall)
| Completed |
July 15, 2023 | Landscape | The first fountain on the way up to the club by the big structure is in a terrible condition, stagnant water, green algae, smells really bad, the motor is above the water line. Needs tending too, especially as we have mosquitoes
| Completed |
July 17, 2023 | Wine Barn | Alarm system at Wine Barn is not working because the backup battery is dead and needs to be replaced.
| Completed |
July 18, 2023 | Landscape | The hedges on Trilogy Parkway approximately 1/2 way up the street on the right side (as you are going up the parkway to the clubhouse) need to be trimmed down again. This is an ongoing issue. If you drive up the parkway you can see where the hedges on the lower part of the parkway have been trimmed properly and where maintenance stopped trimming. The upper part of the parkway needs the same attention as the lower part and because the hedges have been neglected they need a bit more attention to look as nice as the hedges in the lower part of the street. I do thank you for removing and replacing the dead hedges and hoping that with proper maintenance (proper water and fertilizer) they will grow nicely and the hedges will look as good as the hedges on the lower part of the parkway.
| Completed |
July 20, 2023 | Club | A light in the H’ii room is not working. It is near the windows.
| Completed |
July 21, 2023 | Landscape | The new plants added along Trilogy Parkway are already dying! They were planted with the rootball exposed. They are not getting watered enough. And they are dying - leaves are drooping and turning yellow. I believe these are Laurel plants added to replace the dead ones.
They need to be replaced. Most of them are dead now. Next time, dig a hole and put the entire rootball in the soil. Then water every day. It's 100 degrees today.
| Completed |
July 23, 2023 | Gates | Porto gate open all night and this morning
| Completed |
July 24, 2023 | Gates | In Porto (Healing Rock Ct), Outbound gates have been wide open for days. (Inbound gate is unresponsive
| Completed |
July 24, 2023 | Villages | Porto gate and pedestrian gate are broken.
| Completed |
July 25, 2023 | Gates | St Julien Vehicle entry gate stuck open,
| Completed |
July 26, 2023 | Landscape | There is a dead pine tree at the Solera St. entrance into Tuscany. It needs to be removed and hopefully replaced. Thank you.
**** Response from HOA - Reported to Shea Homes to address***
| Completed |
July 26, 2023 | Landscape | There is an Italian cypress tree at the southeast corner of the intersection of Sacred Mountain Lane and Vineyards Parkway that is leaning heavily and appears to be falling over. It looks like a previous effort to stake and stabilize the tree has failed.
**** Response from HOA - Reported to Shea Homes to address*****
| Completed |
July 30, 2023 | Pool | The blue fabric pool chairs are filthy. When will they be cleaned please?
| Completed |
August 1, 2023 | Vineyards | Big vineyard water leak between rows 349 and 330 and several smaller ones behind Moscato.
| Completed |
August 2, 2023 | Landscape | About half of the plants outside of the Andalucia gate across from the park have died. I would guess it's an irrigation issue, so if addressed soon the other half might survive.
**** Response from HOA - Reported to Shea Homes to address *****
| Completed |
August 7, 2023 | Club | In the Komei room there's a ceiling light out. It's near the door to the outside.
| Completed |
August 8, 2023 | Vineyards | The access gate from the Montepulciano vineyard to Viogner Court is broken. Unable to open gate from either side. Acts like the lock mechanism is broken.
| Completed |
August 9, 2023 | Villages | Hi there,
The Latour gate is squeaking again. Can you please send someone out to lubricate it? Thank so much!
| Completed |
August 10, 2023 | Vineyards | Once again I am reporting the vineyard water issue. The water was flowing like an open fire hydrant for about 2 hours on Monday above my home at 1803 Moscato Place, i have a video if you need to see where the problem is. I have reported this problem several times, it is not a small leak it is thousands of gallons of water and I am sure we are going to get another raise in our HOA fees due to the increased use of water which is not fair if i have been reporting this for weeks!
| Completed |