Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 101 - 125 of 612

 Reported Location Issue Status
May 29, 2023Gates

Rhone entrance gate is stuck in open position.
Please repair.
Thank you.

Completed
May 31, 2023Gates

The Rhone entrance gate is out-of-order for the second time in 3 weeks, staying constantly open and disallowing for NO community security.

Completed
June 2, 2023Landscape

We would like to ask that the landscape staff trim down the plant growing on the other side of the wall on the side of our house. We live on the right side of the Latour gate. The plant is starting to come over the top of the sound wall. It is a climber and has started to come over the sound wall cap and it growing into our plants. The top of the sound wall is too high for us to get to.

It is also growing under the wall and coming up in our landscape. We realize there isn't anything that can be done about that but having to deal with both the top and the bottom of our wall to remove a plant that isn't in ours a bit much for us. My husband uses a walker and I have a bad back getting on a ladder to reach over to the other side of the sound wall is very difficult. Thank you for any help you can give us.

Completed
June 5, 2023Gates

Entry vehicle gate to Latour is stuck open

Completed
June 7, 2023Gates

Latour exit gate now sticking open

Completed
June 7, 2023Gates

When walking through the pedestrian Porto gate, the gate no longer closes and latches. (We must notice that it does not close and we must pull it closed when entering Porto. or push it closed when exiting Porto.)

Completed
June 9, 2023Gates

EMERGENCY- RHONE GATE WONT OPEN- CANT GET HOME !

Completed
June 12, 2023Club

The screen interface on the middle recumbent bike is glitchy. It seems to be working at first, but freezes up in the middle of a workout. Thanks.

Completed
June 13, 2023Club

The air conditioning in the card rooms is still not functioning. It has been 3 weeks and still no remedy. Luckily, it has been a cool June.

Completed
June 14, 2023Landscape

On July 17, 2022, I requested that bark be refreshed along the view fences for homes along Fiano Lane. This still has not been done, and I am getting a significant amount of spurge (low growing weed) in that area. On rare occasion Terra Care sprays the weeds that are 12 inches tall, but does nothing for the low growing spurge. I am tired of hand weeding. With permission, I will be happy to spray the weeds myself. Hand weeding has become overwhelming. Please address this issue soon.

Completed
June 14, 2023Landscape

The park area on the north side Chianti, where the PGE pipeline runs, the grass is becoming very dry in a number of spots. Right around the sprinklers it is green, but away from the sprinklers is very brown. This is a problem every year in this area. It is the worst looking area in all of Trilogy. I know no board members live in the area, but it is certainly a disappointment for those of us that pay the same HOA dues as everyone else. Please pay attention to this area.

Completed
June 26, 2023Club

Electrical outlet in Abby’s patio not working
I can send photo

Completed
June 29, 2023Vineyards

There seems to be a Water leak at The end of The row on The vineyard at end of Moscato Place behind my house 1803 Moscato Place. Just donʻt want The grapes to struggle with The heat that is coming, you can see The Wet area at The end of The row going into The walking path.

Completed
July 3, 2023Club

Noted there is a broken sconce light fixture at the vanity mirror in the women's locker room (left side when walking in, closest to the wall). Also noted the (2) vanity stools, as well as the cabinets themselves, especially where the swimsuit dryer is located, have seen better days. Is there a scheduled timeline for replacement of these items? Thank you! Celeste Storrs

Completed
July 5, 2023Club

Ladies locker room shower grab bar in the first shower stall is coming off the wall. (ready to fall off)

Completed
July 8, 2023Landscape

The sprinklers are leaking on Moscato Pl. The cul-de-sac end. Been leaking for days. This has been a issue in the past.
Thanks
Ken

Completed
July 8, 2023Gates

Main Barossa gate key pad is not always working. Week of July 3d, gate would not dial numbers and or ring through to phone. One on July 4 at 5am and again on july 7 at 10p and July 8 at 3am

Completed
July 8, 2023Club

Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.

Completed
July 10, 2023Bocce Court

Faux Wooden fence behind Bocce Court has come apart and needs to be repair.

Completed
July 10, 2023Club

Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.

Completed
July 11, 2023Villages

Numerous deliveries indicate my gate code (4166) is not working at the Bordeaux gate where we live.

Completed
July 11, 2023Gates

At 9:30pm, I questioned a woman on Healing Rock Ct. I asked how she got inside the gate. She said the pedestrian gate was unlatched.

Completed
July 12, 2023Vineyards

An imense about of Water flowing down Vineyards while watering right Now! Behind 1803 & 1805 Moscato

Completed
July 14, 2023Club

Shower in men’s locker room won’t turn on (handicap accessible shower stall)

Completed
July 15, 2023Landscape

The first fountain on the way up to the club by the big structure is in a terrible condition, stagnant water, green algae, smells really bad, the motor is above the water line. Needs tending too, especially as we have mosquitoes

Completed
 Reported Location Issue Status

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