Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 76 - 100 of 778

 Reported Location Issue Status
October 6, 2025Villages

Sprinklers throughout all of Trilogy should be adjusted to prevent water spraying onto asphalt pavement. This constant wetting of the pavement causes premature failure, washing away of the binder leaving a rough exposed aggregate surface. In addition if there are cracks in the area water seeps into sub-base and can cause pot holes. Now is the time to check them before the new slurry seal is washed off, and they should be checked and adjusted periodically to keep them spraying correctly.
I note to residents as a friendly reminder to check their sprinklers to help save our newly sealed streets.

In-Progress
October 11, 2025Landscape

This is from July 17, 2022. Over three years ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. The application of bark was placed on hold, to be completed sometime in the near future. I have a view fence that overlooks the upper park and the space between the fence and the park grass is great for growing weeds. Terra Care sprays some of those weeds, but not all, maybe once or twice a year. They do not spray the spurge which is a prolific spreader of seeds. I have been hand weeding the area behind my fence about every two weeks. New bark won't solve the problem completely, but it would help. That bark project is now Marked Completed on this site.
It has NOT been completed! I am still pulling weeds by hand to avoid the unsightly mess that would occur if it I did not pull the weeds. Terra Care's spraying of some of the weeds over the years doesn't even begin to address the issue. I hate to play this card, but i pay HOA dues the same as everyone else and I shouldn't have to look at unsightly weeds or have seeds easily blown into my backyard and have more weeds there. I still go out every two to three weeks and pull all the weeds by hand. Bark won't completely solve the problem, but it would certainly help. Please address this problem.

In-Progress
October 17, 2025Gates

The golf cart gate leading from Lafite Court to the Rhone neighborhood is once again stuck open.

In-Progress
October 22, 2025Villages

Blue Fire Hydrant Marker in the Cul-de-sac at the end of Moscato PL. This was mentioned many many months ago also. I believe the sealing puts these back on?
Thanks
Ken

In-Progress
October 29, 2025Villages

Pillars at Miwok Gate. Seems to Lubricant splashed all over the Gate Pillars.
Second request!

Thanks
Ken

In-Progress
November 5, 2025Gates

No Trespassing sign at St Julien gate entrance has been hit and knocked over

In-Progress
November 14, 2025Gates

The card reader on the man gate at Solera Street is not reading the cards. The light turns green but the lock does not release. This same gate is not automatically closing.

In-Progress
November 21, 2025Villages

Many of the newly planted young trees along Miwok and Chianti plus lower Miwok park are not securely anchored to the stakes in an upright position and are bending over due to the wind. This seems to be an ongoing repetitive issue. These are young trees and need appropriate support to keep them growing in an upright position until they are old enough to stand straight on their own. The current method of anchoring these trees apparently is not working. Please don't let these beautiful trees become like the terribly slanted tree located on Zinfandel at the entrance to the vineyard (next door to my house).

In-Progress
November 25, 2025Club

The Group Exercise Studio fans need to be cleaned.

Thank you,

Julia Benveniste

In-Progress
December 1, 2025Gates

The Solera Pedestrian Gate is not working correctly.

The Key FOB Receiver light turns from red to green, but the mechanical lock does not click open.

So the work-around for some residents has been to prop the gate open when they leave.

This practice defeats the purpose of even having gates, so could you please have maintenance look at it?

Robert: The vendor for the gates will be here Weds and Thursday.

In-Progress
December 3, 2025Club

Can we remove the empty signs and poles that were put in during Covid to park to pick food from the club.
They put new poles and signs in for Handicap Parking which looks great. They left the old ones from Covid!
Thanks
Ken

In-Progress
December 4, 2025Villages

THe pedestrian gate card reader at Solera in Tuscany is not working. I tried my card on Andalucia and it works ok there so I don't think it's my card.
Thank-you.

In-Progress
December 5, 2025Wine Barn

The internet and wifi connection in the Wine Barn is down. Looks like it went down at 5:55am this morning (12/5/25). Without an internet connection we can not remotely control the vineyard/orchard irrigation system. Thankfully this is not a problem right now as we have the watering in the vineyards and orchards turned off for the winter.

In-Progress
December 5, 2025Club

I've noticed a number up lights under the olive trees in fountain circle are either out or on in the daytime. Also some of up lights in front entry to the club are out. These lights are a wonderful amenity and add safety to the entrance to the club. Hopefully this issue can be addressed in the near future.

In-Progress
December 8, 2025Wine Barn

when we went in Wine Barn just now for the folding chairs, we deactivated the alarm and saw notice that the back-up battery was showing LOW. Also, all the lights were on. We shut lights off.

In-Progress
December 11, 2025Villages

As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:

First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”

Second message:

“Good morning Dan,

I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.

Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.

Merry Christmas!

Claudia Curran”.

Please contact Claudia Curran if further details are needed.

Regards,
Daniel Hunter

In-Progress
December 11, 2025Villages

As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:

First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”

Second message:

“Good morning Dan,

I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.

Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.

Merry Christmas!

Claudia Curran”.

Please contact Claudia Curran if further details are needed.

Regards,
Daniel Hunter

In-Progress
December 11, 2025Villages

As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:

First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”

Second message:

“Good morning Dan,

I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.

Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.

Merry Christmas!

Claudia Curran”.

Please contact Claudia Curran if further details are needed.

Regards,
Daniel Hunter

In-Progress
December 15, 2025Villages

A Seal Coat barrier is still at the St Julien entrance.

In-Progress
December 25, 2025Club

Who locked the mail room!!!
I was under the impression the mail room was always supposed to be open 24/7.
When I went to get my mail and found the mail room locked I was very surprised and also somewhat annoyed. There were a number of other members that were there with the same question and response.

In-Progress
January 4, 2026Landscape

Around the first week in October 2024 a drainage problem affecting our property was brought to your attention. It is caused by a poorly designed drainage system installed at the lower (east) end of the vacant lot (PG&E easement) uphill to the west of us. Between 1619 and 1623 Chianti Ln. An underground pipe with a surface drain at the far end (back) and a surface drain at the front portion (street) was placed. A low area near rhe middle allows water to pool and not drain. Photos of the situation have been sent via text to 925-626-8150.

In-Progress
January 14, 2026Villages

Concerning the fence separating our lot from HOA property, the fence needs repair. Due to the post tipping to one side, the concrete rails have fallen. I placed a board between to keep the top rail from completely falling.

In-Progress
January 16, 2026Club

The cord for the weight selector on the chest press has come unattached.

A work order has been created.

Robert

In-Progress
January 16, 2026Landscape

The lights on the walkway between the Club and Porto Village (Healing Rock Court) were not on the last evening I needed them

we are working on the programming to work out all the timing with the new programmers.

Robert

In-Progress
January 18, 2026Villages

The lamp post on the northeast corner of Meritage Park (the corner closest to the pavilion) in Tuscany Village is not lit at night.

Robert: I will inform the HOA office.

In-Progress
 Reported Location Issue Status

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