| December 11, 2025 | Villages | As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:
First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”
Second message:
“Good morning Dan,
I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.
Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.
Merry Christmas!
Claudia Curran”.
Please contact Claudia Curran if further details are needed.
Regards,
Daniel Hunter
| In-Progress |
| December 11, 2025 | Villages | As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:
First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”
Second message:
“Good morning Dan,
I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.
Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.
Merry Christmas!
Claudia Curran”.
Please contact Claudia Curran if further details are needed.
Regards,
Daniel Hunter
| In-Progress |
| December 11, 2025 | Villages | As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:
First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”
Second message:
“Good morning Dan,
I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.
Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.
Merry Christmas!
Claudia Curran”.
Please contact Claudia Curran if further details are needed.
Regards,
Daniel Hunter
| In-Progress |
| December 15, 2025 | Villages | A Seal Coat barrier is still at the St Julien entrance.
| In-Progress |
| December 25, 2025 | Club | Who locked the mail room!!!
I was under the impression the mail room was always supposed to be open 24/7.
When I went to get my mail and found the mail room locked I was very surprised and also somewhat annoyed. There were a number of other members that were there with the same question and response.
| In-Progress |
| January 4, 2026 | Landscape | Around the first week in October 2024 a drainage problem affecting our property was brought to your attention. It is caused by a poorly designed drainage system installed at the lower (east) end of the vacant lot (PG&E easement) uphill to the west of us. Between 1619 and 1623 Chianti Ln. An underground pipe with a surface drain at the far end (back) and a surface drain at the front portion (street) was placed. A low area near rhe middle allows water to pool and not drain. Photos of the situation have been sent via text to 925-626-8150.
| In-Progress |
| January 14, 2026 | Villages | Concerning the fence separating our lot from HOA property, the fence needs repair. Due to the post tipping to one side, the concrete rails have fallen. I placed a board between to keep the top rail from completely falling.
| In-Progress |
| January 16, 2026 | Club | The cord for the weight selector on the chest press has come unattached.
A work order has been created.
Robert
| In-Progress |
| January 16, 2026 | Landscape | The lights on the walkway between the Club and Porto Village (Healing Rock Court) were not on the last evening I needed them
we are working on the programming to work out all the timing with the new programmers.
Robert
| In-Progress |
| January 18, 2026 | Villages | The lamp post on the northeast corner of Meritage Park (the corner closest to the pavilion) in Tuscany Village is not lit at night.
Robert: I will inform the HOA office.
| In-Progress |
| January 24, 2026 | Club | There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.
Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.
| In-Progress |
| February 3, 2026 | Villages | 2ND REQUEST the street light on Solera st by meritage loop park pergola is still out. Please follow up with a course of repair.
Robert: I will forward to HOA office.
Message sent to HOA
| In-Progress |
| February 8, 2026 | Club | The ceiling fans in the gym are rotating at various speeds (some slow, some fast), even though the selector on the wall is set to “fans hi.” In addition, one fan is not working at all. Thank you.
Robert: The Programming tech had a family emergency on the 4th the day before our appointment. we are waiting for a new date and time for the programmers return.
| In-Progress |
| February 11, 2026 | Club | apparent new(ish) asphalt rupture in parking space, first stall left side, 2nd level, across from pickleball courts
| In-Progress |
| February 12, 2026 | Villages | Pathway lights walking down to the Porto gate from the clubhouse are still out. This problem has been reported to the concierge but still not fixed.
Robert: The Programming tech had a family emergency the day before our appointment. we are waiting for a new date and time for the programmers return.
| In-Progress |
| February 18, 2026 | Tennis / Pickleball Court | Several of the electrical outlets at the tennis and pickleball courts don't work. We need them to work for special events to aid in food and beverage service, and potentially to help dry and clean the courts. Please restore all outlets near the shade structure between the tennis and pickleball courts to a functioning level.
Robert: I have created a work order for these repairs.
| In-Progress |
| February 19, 2026 | Landscape | I am one of the Trilogy Pickleball Club Board members and have a maintenance issue for you. Two new shade structures were added along one side of the pickleball courts. The posts supporting these structures sit in one of the grass areas that is irrigated using pop up sprinkler heads. Some of these sprinkler heads now need to be adjusted to both reduce the amount of overspray on the posts and to ensure the surrounding grass still receives the water it needs.
Thank you!
Robert: I will instruct our landscaping contractor to adjust.
| In-Progress |
| February 23, 2026 | Club | The former handicap parking stalls that are now open parking stalls need to have the old pavement symbols repainted black. The forecast is calling for rain this week (2/23/26) I checked and did not see any previously submitted maintenance requests. Thank You
Robert: Mark the stalls are to be blacked out when the paving contractor comes back to do the top sealant coat. The contractor is waiting for a full week of dry weather with appropriate temp to aide drying.
| In-Progress |
| February 24, 2026 | Villages | Hi, please let me know if I should be emailing someone else about this long standing issue. There is a house at 1738 Latour that is a rental but the front yard has not been maintained for years. It is mostly weeds and animal holes and mounds that are an eyesore. Several neighbors have complained but nothing changes. This is an insult to those of us who try to comply with the reasonable guidelines.
I'm not sure if the owner is responsible or the tenant. Will you let me know and tell us what can be done?
Thank you,
Dr. Woodruff
Robert: Hello Dr. Woodruff.
I will forward your concerns to the HOA office asap.
| In-Progress |
| February 27, 2026 | Vineyards | Vineyards behind Moscato.
The weeds are about 2 Feet tall behind the last row of vines and the the retaining wall.
Is this the famers job?
Thanks
Ken
| In-Progress |
| February 28, 2026 | Gates | Barossa pedestrian gate on Trilogy Parkway does not work.
Robert: I will open a work order for repair.
| In-Progress |
| February 28, 2026 | Villages | I wanted to let you know that while I was walking the other day I noticed a big bush growing out of the storm drain in front of 1811 Moscato Place.
It looks like an Oleander, which is quite hardy and can get quite large, it is already taking up a good amount of space within the storm drain. It should be addressed as soon as possible so it is easier to remove.
The more established the roots get the bigger the issue will be to get it out of there. If they just cut it off, it will regrow still fuller down in the storm drain, which could be very problematic when we get rain again.
Thank you in advance for taking care of this issue.
Terry Eldridge
| In-Progress |
| February 28, 2026 | Wine Barn | I walked by the wine barn this afternoon a few minutes after 4:00. All the string lights were on. Why? Sunset is not till 6:00. Most likely the timers need to be adjusted.
Robert: I will go and check the controller.
| In-Progress |
| March 26, 2023 | Club | One of the pool tables was damaged when it was moved to make room for chairs to view a football play-off game over a month ago. It has not been repaired.
1. Safety concern: During this move one of the pool table legs cracked off and was partially replaced, and even though the table is level the separation is visibly still there. If someone playing pool were to put their weight (like sitting on the edge as is commonly done) on that end to make a shot the leg could further separate and the table could even collapse.
2. The pool table felt has been altered as a result. There are places where the felt is now loose fitting on the slate and as a result it alters the path of a ball traveling over the area.
3. The leather netting inside the pockets of one pocket on each table has holes in it where balls often get stuck, and sometime slide through. They need to be replaced.
4. There is no noticeable maintenance in the recreation room. For example the pool chalk has been used up and has not been replaced. Some of the players have donated their own chalk so that there is some working chalk in the pool area.
5. Many of the cue sticks are warped or have damaged tips and have for some time.
| In-Progress |
| April 12, 2023 | Wine Barn | WATER COLLECTING DRAINS
I have noticed another issue that needs attention soon and that is the cute rain collecting buckets attached to the gutters at the Wine Barn have come apart and many of the buckets I have found throughout the Wine Barn property. I have myself gathered them up and put them on the ground under each corner area where they are associated with but if we don't repair them soon they will be lost and then we would have to replace them entirely at additional cost.
| In-Progress |