Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 76 - 100 of 632

 Reported Location Issue Status
May 8, 2025Vineyards

There is a substantial water leak in the vineyard off Riesling Circle. I found one near the green telecommunications box this morning. There was also a leak near the park that had already been called in when I found it. At 7:45 this evening, I was out in my backyard ( which is right off the trail between Riesling Circle and Barbaressco), and water was streaming down the vineyard hill.
I took pictures, but am unable to load them. When my husband gets home, we'll try to send the pics.

Completed
May 8, 2025Vineyards

A one-inch water line was broken halfway up on post #36 between Barbaresco and Riesling Circle.
The leak was found at 7:45 pm and now at 9:30 pm. The drainage line runs into Riesling Circle.

Completed
May 8, 2025Vineyards

A vineyard water line at post #36 between Barbaresco and Riesling Circle has been running a major leak into the drainage line to the
Riesling Circle Street drains from before 7:00 pm and now up to 10:00 pm

Completed
May 12, 2025Gates

Miwok entry gate stuck open. Beeping……..

Completed
May 19, 2025Gates

Barossa pedestrian gate located at California Trail/Trilogy Parkway is not working again. Residents unable to access entry into Barossa unless they use the Sacred Mountain pedestrian gate.

Completed
May 20, 2025Gates

The man gate on Solera Street is not self closing. It is out of alignment.

Completed
May 23, 2025Gates

The call box at the Solera gate is not accepting access codes and only gives a busy signal when dialing a member's phone number.

Completed
May 30, 2025Tennis / Pickleball Court

Clock at pickleball courts has stopped

Completed
May 31, 2025Club

The thermostat in the men’s locker room is set to 85 degrees. This leaves the locker room very hot and humid (from the showers). Please change it to something reasonable before the weather gets really hot!

06/04/25: We cleared the programming on the thermostat. It will no longer go to 85 degrees; we'll keep checking it, but it should be and stay comfortable in there.
Thank you, BSRG Facilities Team
Will

Completed
June 2, 2025Landscape

The Chef's Garden team will be planting the new herbs in the raised garden beds behind the club and the pumpkin patch beside the garden beds this week. Can you please turn on the water to both areas and do any repairs needed to ensure the water is adequate?
Thanks so much!

Completed
June 10, 2025Gates

Latour exit gate is open and does not close.

06.10.25 5:15pm; Gate was reset and closed.
Thank you, Blue Star Facilities Team

Completed
June 12, 2025Villages

The gates at the Solera entrance to Tuscany are both squeaking and need lubrication.

The pedestrian gate is still not closing despite recent attempts to fix the problem. The hinge plate at the top right of the gate is not flush with the wall by a fraction of an inch.

Completed
June 16, 2025Villages

Pedestrian gate at Solera will not close. Looks like the door itself got bent or something.

Completed
June 16, 2025Gates

Scott - I reported a pedestrian gate issue, just wanted to be sure I said it was the Solera gate (not Andalucia).

Thanks,
Donna

Completed
June 18, 2025Tennis / Pickleball Court

Clock at the pickleball courts has stopped working.

A new outdoor clock was ordered on Tuesday, 6/17/25 through Amazon. ETA 5 days

Completed
September 24, 2019Club

Light out in entry fountain

Completed
September 29, 2019Club

An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .

This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?

Thank you,
Warren Watson

Completed
October 3, 2019Wine Barn

Please have someone check the sprinklers on Miwok Ave in front of the wine barn. The planter area is like a swamp. Several dead trees were removed, most likely due to over watering. Hopefully they will be replaced soon.

Completed
October 10, 2019Villages

Bordeaux park overwatered to the point of being too soggy to walk on. Also, a trash container with a yellow "caution" tape around it for some reason.

Completed
October 12, 2019Gates

Are all access gates backed up by a battery in case PG&E turns off the power?

Completed
October 12, 2019Wine Barn

In the wine barn restroom area, there is a female/male sign resting on the floor. It actually duplicates the sign on the doors.

Completed
November 2, 2019Club

The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.

Completed
November 5, 2019Tennis / Pickleball Court

Tennis courts lights on at 6:00AM. Why?

Completed
November 5, 2019Tennis / Pickleball Court

Is it possible to replace the tennis court light switch with a 2 hour timer?

Completed
November 7, 2019Club

The technogym kiosk is offline. Unable to log in using my key. Thanks.

Completed
 Reported Location Issue Status

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