Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 76 - 100 of 657

 Reported Location Issue Status
May 8, 2025Vineyards

There is a substantial water leak in the vineyard off Riesling Circle. I found one near the green telecommunications box this morning. There was also a leak near the park that had already been called in when I found it. At 7:45 this evening, I was out in my backyard ( which is right off the trail between Riesling Circle and Barbaressco), and water was streaming down the vineyard hill.
I took pictures, but am unable to load them. When my husband gets home, we'll try to send the pics.

Completed
May 8, 2025Vineyards

A one-inch water line was broken halfway up on post #36 between Barbaresco and Riesling Circle.
The leak was found at 7:45 pm and now at 9:30 pm. The drainage line runs into Riesling Circle.

Completed
May 8, 2025Vineyards

A vineyard water line at post #36 between Barbaresco and Riesling Circle has been running a major leak into the drainage line to the
Riesling Circle Street drains from before 7:00 pm and now up to 10:00 pm

Completed
May 12, 2025Gates

Miwok entry gate stuck open. Beeping……..

Completed
May 19, 2025Gates

Barossa pedestrian gate located at California Trail/Trilogy Parkway is not working again. Residents unable to access entry into Barossa unless they use the Sacred Mountain pedestrian gate.

Completed
May 20, 2025Gates

The man gate on Solera Street is not self closing. It is out of alignment.

Completed
May 23, 2025Gates

The call box at the Solera gate is not accepting access codes and only gives a busy signal when dialing a member's phone number.

Completed
May 30, 2025Tennis / Pickleball Court

Clock at pickleball courts has stopped

Completed
May 31, 2025Club

The thermostat in the men’s locker room is set to 85 degrees. This leaves the locker room very hot and humid (from the showers). Please change it to something reasonable before the weather gets really hot!

06/04/25: We cleared the programming on the thermostat. It will no longer go to 85 degrees; we'll keep checking it, but it should be and stay comfortable in there.
Thank you, BSRG Facilities Team
Will

Completed
June 2, 2025Landscape

The Chef's Garden team will be planting the new herbs in the raised garden beds behind the club and the pumpkin patch beside the garden beds this week. Can you please turn on the water to both areas and do any repairs needed to ensure the water is adequate?
Thanks so much!

Completed
June 10, 2025Landscape

The north end of Miwok Park Trail near Chianti is once again drying out and when I watch the sprinklers, the water pressure is very low. There are areas of dead grass that are not getting any water at all. Thank you for checking on this area!

The landscaper was notified for repair.

Completed
June 10, 2025Gates

Latour exit gate is open and does not close.

06.10.25 5:15pm; Gate was reset and closed.
Thank you, Blue Star Facilities Team

Completed
June 11, 2025Gates

The pedestrian gate at Solera and Vineyards (entrance to Tuscany) is misaligned and does not close. It's been this way for quite some time, and was reported originally on 5/20. The status on that report states that the item is "completed", but it definitely is not. Please revisit this.

Correct, it was updated incorrectly and has since been placed back under "in progess" status. We will update again when we get the repair date set. Thank you

Completed
June 12, 2025Villages

The gates at the Solera entrance to Tuscany are both squeaking and need lubrication.

The pedestrian gate is still not closing despite recent attempts to fix the problem. The hinge plate at the top right of the gate is not flush with the wall by a fraction of an inch.

Completed
June 16, 2025Villages

Pedestrian gate at Solera will not close. Looks like the door itself got bent or something.

Completed
June 16, 2025Gates

Scott - I reported a pedestrian gate issue, just wanted to be sure I said it was the Solera gate (not Andalucia).

Thanks,
Donna

Completed
June 18, 2025Tennis / Pickleball Court

Clock at the pickleball courts has stopped working.

A new outdoor clock was ordered on Tuesday, 6/17/25 through Amazon. ETA 5 days

Completed
June 26, 2025Pool

There is no water pressure in a jacuzzi. Very weak stream coming from an opening.

Completed
July 16, 2025Gates

Latour entrance gate is remaining open.

Completed
July 21, 2025Tennis / Pickleball Court

The pickleball court gate latch stayed tight for a long time with the new screws. Unfortunately, it’s loose again.

thank you for the heads up. I have issued a work order, and this will be repair asap. Robert

Completed
July 24, 2025Club

There are ants in the men’s locker room, including the lockers and the counters.

Completed
July 27, 2025Pool

As of Sunday July 27th the hot tub is not hot at all, water is completely cold like the pool water. Absolutely NO heat. A few jets are not working at all, and really low pressure. I checked maintenance records and it says work was completed and that the heat and new pump was put in Feb and June. The hot tub is still not working correctly. Thanks

The heater has been replaced.
Robert

Completed
August 6, 2025Gates

Latour exit gate remains open

Completed
August 7, 2025Gates

Latour exit gate stuck open now, 2:33pm, 5 + minutes

Completed
August 9, 2025Club

Pool tables need cue chalk replenishment.

Completed
 Reported Location Issue Status

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