| February 3, 2026 | Gates | At the St Julien gate, the pedestrian gate closing mechanism is not attached to the gate. (I don't know if it's supposed to be attached or just push against it.) The gate seems to latch OK if it's released from wide-open, but it does not latch if released from nearly-closed.
Robert: I adjusted the closing hinge spring. The gate now closes from 4in away. Also, the mechanism you see is installed correctly it's a closer assist.
| Completed |
| February 8, 2026 | Club | The ceiling fans in the gym are rotating at various speeds (some slow, some fast), even though the selector on the wall is set to “fans hi.” In addition, one fan is not working at all. Thank you.
Robert: The Programming tech had a family emergency on the 4th the day before our appointment. we are waiting for a new date and time for the programmers return.
| Completed |
| February 10, 2026 | Gates | entry gate staying open at Porto Village
| Completed |
| February 10, 2026 | Villages | The is a cobblestone "path" going from Chardonnay to the vineyards and "trail" behind California Trail. It is loaded with weeds.
Robert: HOA responded to this request
| Completed |
| February 12, 2026 | Villages | Pathway lights walking down to the Porto gate from the clubhouse are still out. This problem has been reported to the concierge but still not fixed.
Robert: The Programming tech had a family emergency the day before our appointment. we are waiting for a new date and time for the programmers return.
| Completed |
| February 18, 2026 | Tennis / Pickleball Court | Clock on pickleball court is gone. I think it fell down in the storm and broke.
Robert: A new clock has been ordered, 02/19.
02/20. New clock installed
| Completed |
| February 19, 2026 | Landscape | I am one of the Trilogy Pickleball Club Board members and have a maintenance issue for you. Two new shade structures were added along one side of the pickleball courts. The posts supporting these structures sit in one of the grass areas that is irrigated using pop up sprinkler heads. Some of these sprinkler heads now need to be adjusted to both reduce the amount of overspray on the posts and to ensure the surrounding grass still receives the water it needs.
Thank you!
Robert: I will instruct our landscaping contractor to adjust.
| Completed |
| February 22, 2026 | Villages | There is a caution tape on the sidewalk across from the Porto gate that has lost adhesion and is half way come off.
Robert: I will apply new tape and notify HOA on the issue so they can have the sidewalk ground down or replace that section.
| Completed |
| February 28, 2026 | Gates | Barossa pedestrian gate on Trilogy Parkway does not work.
Robert: I will open a work order for repair.
| Completed |
| February 28, 2026 | Wine Barn | I walked by the wine barn this afternoon a few minutes after 4:00. All the string lights were on. Why? Sunset is not till 6:00. Most likely the timers need to be adjusted.
Robert: I will go and check the controller.
| Completed |
| March 2, 2026 | Wine Barn | The string lights around the park at the wine barn were on at noon today.
Robert: We are having an issue with the controller work order for tomorrow.
| Completed |
| March 2, 2026 | Wine Barn | At noon today all the string lights surrounding the wine barn park were on. Why?
| Completed |
| March 3, 2026 | Club | Can the upper shades in the gym be closed during the early morning hours please? Or if they are not working, can they manually be closed? The sunlight is literally blinding and with people’s varying compromised vision/eye health issues, this is a real problem. Thank you.
Robert: The wall controller is having a bit of an issue. I will make it my task to go in the morning and lower daily, until corrected.
| Completed |
| March 3, 2026 | Wine Barn | I called Feb. 25 and left a message with facilities about the lights on the Wine Barn being left on 24/7 for days. I was very thankful that someone went there to turn them off within 3 hours of my report. Unfortunately, I had to call again on Feb. 27 as they were back on again. I'm not sure that anyone showed up then or not. As of Mar. 2 they were on and they are still on today, Mar. 3.
Robert:
This issue has been corrected.
| Completed |
| March 3, 2026 | Club | The caution tape on the sidewalk on Trilogy Parkway opposite the Porto gate is again peeling even thought it was repaired a week or so ago.
Robert: We will re-apply. Sprinklers are wetting the area.
| Completed |
| March 5, 2026 | Gates | Pedestrian gate at St Julien does not latch. Seems like the handle mechanism is stuck.
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |
| March 5, 2026 | Wine Barn | Event: Olive Club St. Patrick's Day Celebration
Where: WINE BARN
When: March 12, 2026, 4:00 - 6:00 p.m.
What: Request 3-4 additional trash cans placed outside the wine barn day of event by no later than 2:30 p.m..
Event starts at 3:00 p.m. Pick up cans after 6:00 p.m.
| Completed |
| March 7, 2026 | Gates | St Julien pedestrian gate is NOT latching when closed. Anyone can just push or pull it open
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |
| March 13, 2026 | Villages | The man door entrance gate into Saint Julian, at Bordeaux does not lock
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |
| March 17, 2026 | Gates | Approximately 9pm a large truck crashed through the Miwok entry gate and sped up Miwok. Gate is trashed!
Please fix. Police called.
Thank-you.
Robert: Thank you for your report. WE are currently handling the issue
| Completed |
| March 18, 2026 | Gates | The miwok entrance gate is broken. Looks like someone tried to break in or hit it with a car. But it is open and Bars on it are bent. It was dark when I saw it so I did not take a photo
Robert: Thank you for your report. WE are currently handling the issue
| Completed |
| March 19, 2026 | Pool | Someone needs to clean the cobwebs and treat for spiders in the lap pool building, especially along the bottom of the wall adjacent to the outdoor patio area. I found a black widow spider in a web there this afternoon.
| Completed |
| March 20, 2026 | Villages | Entrance man gate into Bordeaux on Saint Julian,
The post that has the locking mechanism on it stucco Anchorage is failing and posts wiggling
New stucco wall anchorages need to be installed.
Robert: New mounts has been ordered and repair set for Sunday 29th
| Completed |
| March 23, 2026 | Vineyards | Big water leak vineyard behind Frascati this morning. Only got a pic from the gentle slope downhill towards Zinfandel. You should be able to find it when you look at the house at the bottom.
Robert: Report has been forwarded to HOA office.
| Completed |
| March 25, 2026 | Vineyards | Broken vineyard water line
At end of briones gate behind latour ave
Robert: This has been reported to the HOA office.
| Completed |