Maintenance Issue Reports

Clock in Men's Locker Room needs to be changed to daylight savings time.

Any idea when the TV’’s will be fixed on the gym equipment this time. Seems to me, it goes out frequently. Why not really address the issue. Stop putting bandaids on the problem & invest in a solution.

06/04/25 The Direct TV technician has been working on this for weeks now. As it is taking so long, we contacted ClubCare who is reaching out to Technogym to check and see if the machines can be set up to stream T.V.. We will update here as we get answers, hopefully today/this week. Thank you, and apologies for the delays in with getting this fixed.
BSRG Facilities Team

So tired of lame excuses. Fix the TV’s on aerobic equipment in the gym. We have been more than patient. Think we’re into the 4th month of no service. It seems the issue has been swept under the rug.

We are currently working with an outside video engineer to bring the old outdated Direct TV dish system up to the current technologies available. Robert

There are ants in the men’s locker room, including the lockers and the counters.

The two benches in the men’s locker room are very dirty and stained. Not only is this hygienically unsafe, it presents a bad appearance. Is there a way to hose/scrub them down? Thank you.

Reply: We scrub them down and clean them a few times a week. We are in the process of replacing with a more easily sanitized bench.
Robert

The Group Exercise Studio needs to be cleaned. The mirrors, floor, equipment, and mats.

Thank you,

Julia Benvensiste

Thank you for request. The team has completed the tasks.
Robert

Many of the new lights around the circle are burned out also around the pillars between Spa and Club.
Thanks
Ken

The Group Exercise Studio fans need to be cleaned.

Thank you,

Julia Benveniste

Can we remove the empty signs and poles that were put in during Covid to park to pick food from the club.
They put new poles and signs in for Handicap Parking which looks great. They left the old ones from Covid!
Thanks
Ken

Two ceiling light bulbs are not working in the Hii Room at club. Have been reported but not fixed for some time now. Both lights are next to each other and window. Makes game playing dark and difficult. Thank you.

Robert: I was able to repair one fixture. The other needs a ballast which was ordered on 12/21

First Thanks for removing the two unused signs behind the new Handicapped Signs.
There are two unused sings adjacent to the 2-6 Mail Room Parking. These are the old Golf Cart Parking Signs.
Can these please be removed also?

Thanks Ken

Thank you, Ken, for reporting this issue. We have issued a work order to get these removed.

Robert

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door. I tried 2 times to send this. This is without pic’s.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.