| May 8, 2026 | Landscape | Water is running pretty quickly out of the drain pipe adjacent to the fountain at the entrance to trilogy parkway. I couldn’t take a photo since in was driving when I noticed it.
Robert: We were doing maintenance on the fountain. Thank you for reporting.
| Completed |
| May 7, 2026 | Pool | Music by the pool is making everyone crazy. The playlist consists of 6 instrumentials on he continuous loop. sounds like music on hold.
how about some variety like in the spa or in the club?
Robert: The playlist has been updated.
| Completed |
| April 19, 2026 | Pool | This is probably already on your list; the protective coverings to both the pool and sauna handrails need to be replaced. Thank you.
| Completed |
| April 19, 2026 | Pool | This is probably already on your list; the protective grip coverings for both the outdoor pool and hot tub need replacing. Thank you.
| Completed |
| April 22, 2026 | Pool | There is an army of ants in the women’s shower area crawling up the wall by the farthest shower.
| Completed |
| May 5, 2026 | Gates | As you come from Fairview the shrubs behind the bushes in front of the Butterflr sign on the right are ALL dead and have needed to be replaced for months!
Also why are various entry gates like Miwok and St Julien half painted. Sometimes one gate is painted and the other no. Looks tacky
Robert: HOA has addressed this report.
| Completed |
| May 1, 2026 | Pool | The music at the pool keeps looping to the same stuff over and over. When will this get fixed? Also - why is there caution tape around the pool? It would be nice if you communicated with the membership about your work and whether the pool area is open or not.
Robert: Dana has addressed this report
| Completed |
| May 1, 2026 | Club | The entry gate to the club from Vineyards Parkway does not close and does not accept the entry code.
Robert: A new closer has been installed
| Completed |
| May 1, 2026 | Gates | The Solera Street exit gate to Vineyards Parkway is stuck in the open position.
| Completed |
| March 18, 2026 | Gates | The miwok entrance gate is broken. Looks like someone tried to break in or hit it with a car. But it is open and Bars on it are bent. It was dark when I saw it so I did not take a photo
Robert: Thank you for your report. WE are currently handling the issue
| Completed |
| March 2, 2026 | Wine Barn | The string lights around the park at the wine barn were on at noon today.
Robert: We are having an issue with the controller work order for tomorrow.
| Completed |
| March 2, 2026 | Wine Barn | At noon today all the string lights surrounding the wine barn park were on. Why?
| Completed |
| March 3, 2026 | Club | Can the upper shades in the gym be closed during the early morning hours please? Or if they are not working, can they manually be closed? The sunlight is literally blinding and with people’s varying compromised vision/eye health issues, this is a real problem. Thank you.
Robert: The wall controller is having a bit of an issue. I will make it my task to go in the morning and lower daily, until corrected.
| Completed |
| March 3, 2026 | Wine Barn | I called Feb. 25 and left a message with facilities about the lights on the Wine Barn being left on 24/7 for days. I was very thankful that someone went there to turn them off within 3 hours of my report. Unfortunately, I had to call again on Feb. 27 as they were back on again. I'm not sure that anyone showed up then or not. As of Mar. 2 they were on and they are still on today, Mar. 3.
Robert:
This issue has been corrected.
| Completed |
| March 3, 2026 | Club | The caution tape on the sidewalk on Trilogy Parkway opposite the Porto gate is again peeling even thought it was repaired a week or so ago.
Robert: We will re-apply. Sprinklers are wetting the area.
| Completed |
| March 5, 2026 | Gates | Pedestrian gate at St Julien does not latch. Seems like the handle mechanism is stuck.
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |
| March 5, 2026 | Wine Barn | Event: Olive Club St. Patrick's Day Celebration
Where: WINE BARN
When: March 12, 2026, 4:00 - 6:00 p.m.
What: Request 3-4 additional trash cans placed outside the wine barn day of event by no later than 2:30 p.m..
Event starts at 3:00 p.m. Pick up cans after 6:00 p.m.
| Completed |
| March 7, 2026 | Gates | St Julien pedestrian gate is NOT latching when closed. Anyone can just push or pull it open
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |
| March 13, 2026 | Villages | The man door entrance gate into Saint Julian, at Bordeaux does not lock
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |
| March 17, 2026 | Gates | Approximately 9pm a large truck crashed through the Miwok entry gate and sped up Miwok. Gate is trashed!
Please fix. Police called.
Thank-you.
Robert: Thank you for your report. WE are currently handling the issue
| Completed |
| April 9, 2026 | Gates | St Julien exit gate stuck open.
| Completed |
| March 19, 2026 | Pool | Someone needs to clean the cobwebs and treat for spiders in the lap pool building, especially along the bottom of the wall adjacent to the outdoor patio area. I found a black widow spider in a web there this afternoon.
| Completed |
| March 20, 2026 | Villages | Entrance man gate into Bordeaux on Saint Julian,
The post that has the locking mechanism on it stucco Anchorage is failing and posts wiggling
New stucco wall anchorages need to be installed.
Robert: New mounts has been ordered and repair set for Sunday 29th
| Completed |
| March 23, 2026 | Vineyards | Big water leak vineyard behind Frascati this morning. Only got a pic from the gentle slope downhill towards Zinfandel. You should be able to find it when you look at the house at the bottom.
Robert: Report has been forwarded to HOA office.
| Completed |
| March 25, 2026 | Vineyards | Broken vineyard water line
At end of briones gate behind latour ave
Robert: This has been reported to the HOA office.
| Completed |