| January 24, 2026 | Club | There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.
Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.
| Completed |
| January 24, 2026 | Club | There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door. I tried 2 times to send this. This is without pic’s.
Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.
| Completed |
| January 24, 2026 | Club | Pic’s
| Completed |
| February 8, 2026 | Club | The ceiling fans in the gym are rotating at various speeds (some slow, some fast), even though the selector on the wall is set to “fans hi.” In addition, one fan is not working at all. Thank you.
Robert: The Programming tech had a family emergency on the 4th the day before our appointment. we are waiting for a new date and time for the programmers return.
| Completed |
| February 11, 2026 | Club | apparent new(ish) asphalt rupture in parking space, first stall left side, 2nd level, across from pickleball courts
| In-Progress |
| February 23, 2026 | Club | The former handicap parking stalls that are now open parking stalls need to have the old pavement symbols repainted black. The forecast is calling for rain this week (2/23/26) I checked and did not see any previously submitted maintenance requests. Thank You
Robert: Mark the stalls are to be blacked out when the paving contractor comes back to do the top sealant coat. The contractor is waiting for a full week of dry weather with appropriate temp to aide drying.
| In-Progress |
| May 26, 2026 | Club | The lighting in the first shower stall in the men’s locker room (the one furthest to the right; the one you first come upon) seems to be darker/dingier than the rest. I’m not really sure this is a problem, but we do have residents with compromised vision, so it may be for some. Thank you.
Robert: I have created a work order to get this repaired.
Robert: This has been fixed
| Completed |
| May 1, 2026 | Club | The entry gate to the club from Vineyards Parkway does not close and does not accept the entry code.
Robert: A new closer has been installed
| Completed |
| April 27, 2026 | Club | The mail room door is not closing and locking. It appears to be binding on the threashold plate.
This is also a problem for nighttime security as the mailroom door will not be locked unless it is manually closed.
| Completed |
| April 5, 2026 | Club | The digital readout on the shoulder press is not working. Thank you.
Robert: The unit was unplugged.
| Completed |
| June 9, 2026 | Club | Bottle fill on gym drinking fountain does not work. Reported several times. Facilities reset it, it works temporarily and then stops working. At some point says on read out 'clear bottle fill area'.
| In-Progress |
| April 15, 2026 | Club | Mailroom door not latching closed on it’s own.
| Completed |
| March 3, 2026 | Club | The caution tape on the sidewalk on Trilogy Parkway opposite the Porto gate is again peeling even thought it was repaired a week or so ago.
Robert: We will re-apply. Sprinklers are wetting the area.
| Completed |
| March 3, 2026 | Club | Can the upper shades in the gym be closed during the early morning hours please? Or if they are not working, can they manually be closed? The sunlight is literally blinding and with people’s varying compromised vision/eye health issues, this is a real problem. Thank you.
Robert: The wall controller is having a bit of an issue. I will make it my task to go in the morning and lower daily, until corrected.
| Completed |
| September 24, 2019 | Club | Light out in entry fountain
| Completed |
| September 29, 2019 | Club | An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .
This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?
Thank you,
Warren Watson
| Completed |
| November 2, 2019 | Club | The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.
| Completed |
| November 7, 2019 | Club | The technogym kiosk is offline. Unable to log in using my key. Thanks.
| Completed |
| November 20, 2019 | Club | New treadmill in the Gym is not working
| Completed |
| November 22, 2019 | Club | Lights out on steps to Mail Room for several days now
| Completed |
| December 18, 2019 | Club | Lights are either totally out or partially out along the steps between club house parking lot levels. It's very dark descending the steps at night. Also light on east side of parking lot is out.
| Completed |
| January 13, 2020 | Club | The lat machine (pull down) in the gym no longer tracks reps/sets with the technogym key.
| Completed |
| January 28, 2020 | Club | The screen is not working on the stationary upright bike to the left (if standing behind them). Thanks.
| Completed |
| February 6, 2020 | Club | Light over outside mailroom door is out.
| Completed |
| February 10, 2020 | Club | The door to locker #24 in the men’s locker room is off one hinge.
| Completed |