| February 8, 2025 | Gates | several residents have reported, and I have seen, St Julien entry gate is periodically sticking open for long periods of time. This has been on-going since Feb 3.
| Completed |
| February 13, 2025 | Gates | St Julien entry gate is apparently sticking open again....periodically
2.19.25 Hi Dave, we'll head down this morning to see if we can fix this in-house and if not, we'll have the vendor come out to make the repairs. Thanks, Will
2.19.25 10:51am Update: Our new gate vendor, American Gate Operations (AGO) will be out tomorrow afternoon at the latest, possibly this afternoon to fix the gate. Thank you.
02.21.25 10:41am Update: AGO was not able to come to the property the past two days to make the repairs, they have rescheduled for Monday 2/24/25 between 11:00am and 1:00pm to make the repairs. We'll be checking the gate throughout the days until the repairs are made. Thank you
| Completed |
| February 21, 2025 | Club | Gym - Middle elliptical machine - video screen doesn't work per member
| Completed |
| February 24, 2025 | Gates | St Julien exit gates reported to be stuck open by residents
| Completed |
| March 2, 2025 | Gates | Latour gate malfunctioning. Reported problem - “ Informing you all. the Latour gate is still malfunctioning. It self opens and then stays open. Beeps.
| Completed |
| March 2, 2025 | Gates | Latour Gate malfunctioning - additional information:
“ when a car exits. it opens, and then it closes, and then it beeps and opens again and stays open.”
03.04.25 The gate issue was addressed and resolved; we'll keep an eye on it is fully updated. Thank you!
| Completed |
| March 8, 2025 | Gates | At approximately 11:30am, the Latour vehicle entry gate was stuck in open position again, not sure how long, and around 12:15pm I saw it was closed
-BSRG to continue checking on the gates-
| Completed |
| March 9, 2025 | Gates | The Latour exit gate continues to periodically remain open after a car drives through then when it closes it beeps and remains open until the next car drives through then the gate will close. I know this sounds weird but we were walking home and stood at the open Latour exit gate and observed this in progress
| Completed |
| March 15, 2025 | Club | In the gym, if the sun is out the treadmills are pretty much unusable if the shades aren’t down. The controller and automatic settings seem to be broken. If the shades and controller can’t be fixed please at least lower the shades so the treadmills can be used.
| Completed |
| March 16, 2025 | Gates | At approximately 10:49 am, Sun March 16, ambulance responded to a medical on Latour. Resident witness saw the ambulance could not enter via entry gate, but somehow entered through exit gate. Witness says the ambulance did not have emergency lights on, unknown if they tried an access code
| Completed |
| March 20, 2025 | Club | Clock in Men's Locker Room needs to be changed to daylight savings time.
| Completed |
| March 21, 2025 | Club | There is no remote for TV in pool room. Please replace and have available to watch sporting events in pool room.
| Completed |
| April 2, 2025 | Villages | Dead rabbit in the middle of the street on Miwok. Looks like it was hit by a car.
| Completed |
| April 4, 2025 | Gates | (NO RUSH) The Latour vehicle exit gate is partially stuck open, wide enough to allow people to walk through it.
| Completed |
| April 7, 2025 | Gates | At the Barossa fire (emergency) gate the pedestrian entry door is not working. Several neighbors as well as myself have tried several times over the past week.
Maintenance: Tested the gate reader and found it worked intermediately. Adjusted the antenna and the gate worked as designed. I will advise the landscapers to keep the hedge on the corner trimmed back.
| Completed |
| April 11, 2025 | Gates | Latour exit gate still randomly sticking open, like right now 🤔
| Completed |
| April 13, 2025 | Gates | St Julien resident reports St Julien exit gate has been open since 2pm
| Completed |
| April 14, 2025 | Gates | The St Julian exit gate does not close both gates.
| Completed |
| April 14, 2025 | Gates | St. Julien exit gate stays open.
| Completed |
| April 18, 2025 | Tennis / Pickleball Court | Latch at pickleball gate is loose. Both screws are stripped (maybe through-holes and bolt with nut will be better)
Maintenace Dept: We added new screws to resecure the gate latch
| Completed |
| April 21, 2025 | Gates | Rhone Gate stuck open.
| Completed |
| April 24, 2025 | Tennis / Pickleball Court | The net strap on Tennis Court #1 is worn and needs to be replaced.
As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.
Can a new net strap be ordered for the net on Tennis Court #1?
The players can install the new strap once it arrives.
Thank you.
| Completed |
| April 25, 2025 | Tennis / Pickleball Court | Tennis Court 3 - Net strap broken.
Can a new strap be ordered?
This is not a duplicate request.
I sent a request yesterday for a new strap for court 1
When we played today the strap on court 3 broke,
We need two net straps now, one for court 1 and another for court 3.
Thanks 😊
| Completed |
| May 3, 2025 | Villages | Porto gate stuck open. Will not close
| Completed |
| May 6, 2025 | Gates | The Barossa pedestrian gate across from the bocce courts is broken again.
| Completed |