Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 51 - 75 of 872

Entries
 Reported Location Issue Status
November 14, 2023Gates

Entrance gate to Rhone Village is stuck, one side closed, one side open.

Completed
November 4, 2022Club

Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken

Completed
July 17, 2023Wine Barn

Alarm system at Wine Barn is not working because the backup battery is dead and needs to be replaced.

Completed
October 12, 2019Gates

Are all access gates backed up by a battery in case PG&E turns off the power?

Completed
April 6, 2023Vineyards

I see they’re finishing up the spraying today off the vineyards. I hope they can smooth out the trails they tore up with their tractor during the rain. Beer and little Syrah hills

- Message from VAMC - The walking trails and v-ditches will be addressed following the rains. - JW

Completed
December 7, 2024Pool

probably fixed but spa bubbes not working, also water could be warmer

Completed
October 11, 2021Gates

Pedestrian/golf cart gate at end of Lafite Lane is not working or at least this morning, October 11, it was not working.

Completed
August 23, 2025Villages

There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.

I will pass this along to the HOA.
Robert

Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.

Completed
August 9, 2025Club

Pool tables need cue chalk replenishment.

Completed
June 18, 2020Gates

The car gate and pedestrian gate at Solera were not working this morning.

Completed
February 20, 2023Gates

Auto gate entry side in Porto Village is consistently open which is a big safety concern. Has been going on for months.

Completed
April 11, 2024Club

SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.

Completed
August 9, 2021Gates

2 gates don't work (tried multiple times with several cards): golf cart gate between Rhone (Briones Valley Road) and Bordeaux. AND pedestrian gate into Rhone.

thank you.

Completed
July 9, 2024Villages

I am reporting this again because it has been "in progress" since June 13! What is the status?

Ongoing safety, security and mechanical defect with Viognier pedestrian gate. Maintenance report filed several times in the past 14 months. Problem not fixed.

1. The gate has a reversed strike plate and elevated screws. The strike plate blocks the gate from closing or makes it hard or impossible to open. This is/has been part of the ongoing gate sticking open or not opening problem going back to early 2023.
2. It is especially prominent in the afternoon after the sun hits the metal fence, the framing around the gate expands. When it expands the strike plate blocks the gate from both opening and closing. If you want to observe the problem come out in the late afternoon. It will not be in evidence in the A.M.
3. The security and safety problem exists because once the gate is opened in the afternoon, it will remain open until it cools off, then it sometimes closes on its own sometimes not at all..

Please address this ASAP! Can someone give me a progress report please?

Completed
September 28, 2022Gates

Lafite gate stuck open

Completed
June 14, 2023Landscape

On July 17, 2022, I requested that bark be refreshed along the view fences for homes along Fiano Lane. This still has not been done, and I am getting a significant amount of spurge (low growing weed) in that area. On rare occasion Terra Care sprays the weeds that are 12 inches tall, but does nothing for the low growing spurge. I am tired of hand weeding. With permission, I will be happy to spray the weeds myself. Hand weeding has become overwhelming. Please address this issue soon.

Completed
February 10, 2020Club

The door to locker #24 in the men’s locker room is off one hinge.

Completed
April 9, 2020Gates

The walk-through gate at Miwok does not lock, even when pulled fully closed.

Completed
January 3, 2023Pool

HOT TUB JETS NOT WORKING

Completed
June 7, 2022Landscape

The hedges on the lower end of Trilogy Parkway (on the right side heading up to the clubhouse) were cut back very nicely as usual every year, but for some reason the gardeners stop about half way up the street every year. This has been going on for many years causing our hedges to not fill in as nicely as the ones below. I would like to request that the upper hedges receive the same maintenance as the lower hedges. Anyone can see the difference and where the maintenance is lacking. Please cut them back as soon as can reasonably be done. And, in the future please provide the same maintenance as the lower hedges on the street receive without my requesting it. Thank You.

Completed
October 11, 2024Vineyards

Water gushing, flooding trail below…on top of petite sirah hill overlooking bocce courts

Completed
March 11, 2022Gates

Latour entry gate is stuck open

Completed
February 20, 2024Pool

Why is the indoor pool room consistently hot and humid? The water temperature of the pool is too high, making it difficult to enjoy a good workout while doing laps. Also, a few of us are experiencing skin rashes after doing laps in the indoor pool, but not experiencing these symptoms when swimming in other pools. Are the water tests showing any problems with chlorine levels, pH,
total alkalinity, calcium hardness, cyanuric acid, or total dissolved solids? Would you please share your test results with us? The pool is a great resource for swimming, but the heat and skin rashes are deterrents for using the pool.

Completed
July 26, 2023Landscape

There is a dead pine tree at the Solera St. entrance into Tuscany. It needs to be removed and hopefully replaced. Thank you.

**** Response from HOA - Reported to Shea Homes to address***

Completed
October 9, 2025Gates

Hello,

I just walked out of the Bordeaux pedestrian gate and in through the Sonoma pedestrian gate on my way to Firenze, and there is a problem with both. The pedestrian Bordeaux gate fails to latch automatically, and the pedestrian gate at Sonoma does not unlatch long enough to pull it open while it is being unlocked.

Bob McHugh

Robert: I adjusted the Bordeaux gate closing speed and latching. Tested it multiple times, now latches. The Sonoma gate needs an electronic striker. One is on order.

Completed
 Reported Location Issue Status

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