Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 701 - 725 of 729

 Reported Location Issue Status
June 2, 2022Club

The person I was shooting pool with has come down with COVID, so I'd suggest someone clean the pool balls.

Completed
June 22, 2022Club

The mail room door that leads to the outside of the building needs to be refinished or repainted.

Completed
July 6, 2022Club

It seems like the playlist in the gym has changed to a more contemporary theme. What happened to the classic rock that was voted in? Thanks!

Completed
July 6, 2022Club

The shampoo dispenser in the middle shower stall in the men’s locker room is broken. The syphon seems have come detached from the pump. I checked and the container is about 2/3 full. Thanks.

Completed
August 11, 2022Club

Main water valve is leaking. Water is constantly dripping from one of the joints. This is the very large red valve that is located near the lowest club parking lot, near the corner where Trilogy Parkway has a stop sign, and turns left. Across from the pickle ball courts.

Completed
October 30, 2022Club

Right faucet in women's restroom either doesn't turn on or is very slow to respond to touchless motion detector.

Completed
November 4, 2022Club

Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken

Completed
November 17, 2022Club

Parking lot lights on steps leading to second level parking not working.
Two ground lights in roundabout not working.
(Observed at 6:00 p.m., 11-17-22)

Completed
November 27, 2022Club

All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees

Completed
December 12, 2022Club

It would be nice if management would routinely make rounds & see what needs attention in the clubhouse. I routinely frequent the gym. The TV on one of the elliptical machines has been broken for quite a while, now a 2nd machine has the same issue. We are down to one functional machine.
Also, one of the sinks in the ladies room has standing water pooled in the basin. It seems the stopper doesn’t stay up.
Please check the facility & provide the services you are contracted to provide.
Thank you.

Completed
January 3, 2023Club

The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.

Completed
January 18, 2023Club

Outside of the spa area is a small sitting area with 2 double seats and 2 tables. The cement in that area has a large stain of spilt food or drink or something that has been there a long time. Can the area be hosed off? The spa itself is immaculate, but this area looks terrible and is the first thing you see when coming to the spa. Thank you so much.

Completed
January 19, 2023Club

Is it possible to relocate the Pilates items to another section of the gym? It seems the items are increasing & they now take up a quarter to a half of the relatively small floor workout area. I use the gym a lot & have rarely seen anyone use this stuff & those of us who want to do floor exercises are left scrambling for another spot. At best, 1-2 people can use the mat with all that stuff there. Today another big box was added.
I have spoken with other gym regulars who feel the same.
Thank you.

Completed
February 8, 2023Club

Strong natural gas odor in the breezeway between Club Los Meganos and the Spa this morning while entering the gym.

Completed
February 9, 2023Club

Two Elliptical exercise machines no longer work in the gym

Completed
February 15, 2023Club

I just wanted to thank you and the contractor who was here yesterday servicing the gym equipment. He was very thorough. Kudos to you for keeping the equipment safe.

Completed
April 10, 2020Bocce Court

At the Bocce Ball court on the left side of the walkway as your face the courts. One of the sprinkler heads has popped off shooting up a geyser. I put it back in place but noted the twist cap would not lock anymore. Please fix. Thank you.

Completed
May 11, 2020Bocce Court

The lawn by the Bocce Park hasn't been mowed for over a month. This condition is more than an eye sore as allergy season is upon us. Also. the Contra Costa Fire Protection District has notified us to keep our grasses mowed to less than 3 inches because of fire risks. The grass is over 12 inches high.

Completed
September 6, 2020Bocce Court

Area around in-ground irrigation manifold boxes on south side of courts floods. Suspect broken pipe (s).

Completed
November 9, 2020Bocce Court

The entrance and golf cart gate near the Bocci ball court has not worked for a couple of weeks. Both my wifes and my badge work at the Sonoma and Miwok gates but not on the gates at the end of California trail. Please fix.

Completed
February 2, 2021Bocce Court

Card reader at Trilogy Pkwy. /Bocce Courts pedestrian and golf cart gates not working.

Completed
July 17, 2021Bocce Court

Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.

Completed
June 15, 2022Bocce Court

The Restroom at the Bocce courts needs maintenance/cleaned
The light is flickering off and on, I have seen cleaner gas station restrooms
Thanks

Completed
December 19, 2024Bocce Court

The golf cart gate by the Bocce Ball courts has not been working for several days and is in urgent need of repair.
Thanks,
Shay

Completed
December 26, 2024Bocce Court

Happy Holiday! Not urgent but the bathroom at the Bocce courts needs cleaning. I tried to tidy it up yesterday (paper towels on the floor, even gave the toilet a scrub but you need a new brush there and there was no cleaning product.). There is toilet paper but I couldn't figure out how to put it on the holder. Paper towels are out as well. Thanks very much.

Completed
 Reported Location Issue Status

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