Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 601 - 625 of 632

 Reported Location Issue Status
April 9, 2022Club

Amanda TEST Let me know if you get this?
Ken

Completed
April 11, 2022Landscape

Amanda test

Completed
September 17, 2024Club

All the olive tree light are out from California Trail to the Bell Tower in the Median. Main Fountain Lights in the Circle are out.
Thanks
Ken

Completed
October 9, 2024Club

All recessed step lights to mailroom are out

Completed
October 28, 2020Club

All of elliptical machines are unable to view the TV channel “HGTV”. All the other TV channels view clearly. Also the middle elliptical has a consistent knocking noise when in use.

Completed
November 27, 2022Club

All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees

Completed
July 17, 2023Wine Barn

Alarm system at Wine Barn is not working because the backup battery is dead and needs to be replaced.

Completed
August 2, 2023Landscape

About half of the plants outside of the Andalucia gate across from the park have died. I would guess it's an irrigation issue, so if addressed soon the other half might survive.

**** Response from HOA - Reported to Shea Homes to address *****

Completed
October 2, 2024Vineyards

A water pipe in the vineyard behind Porto village is broken and spewing water. It’s flooding the walking path and endangering my home/yard pictures were sent to concierge

Completed
May 8, 2025Vineyards

A vineyard water line at post #36 between Barbaresco and Riesling Circle has been running a major leak into the drainage line to the
Riesling Circle Street drains from before 7:00 pm and now up to 10:00 pm

Completed
March 12, 2023Villages

A section of the recently repainted wall cap in my back yard has the paint peeling off again. This is the same section that had already been repainted by the painter (see the ticket I opened on January 18th. The painter did come out and repaint the peeling section, but the paint is coming off again). Clearly the painter did not adequately prep the wall cap before painting.... twice. I'm happy to do the work correctly on my own if the HOA can provide me a pint or quart of the correct paint. I can provide a picture if you like.

Completed
May 8, 2025Vineyards

A one-inch water line was broken halfway up on post #36 between Barbaresco and Riesling Circle.
The leak was found at 7:45 pm and now at 9:30 pm. The drainage line runs into Riesling Circle.

Completed
June 10, 2025Landscape

A number of trees have died on Trilogy Parkway across from the Porto gate and need to be replaced. Have spoken to the HOA and gardeners but to no avail. Situation has been on going for about two years. Perhaps an irrigation issue? Not a good look as people drive up to the club.

In-Progress
August 6, 2020Landscape

A number of plants, shrubs, and trees have died. Grasses are an eyesore. The dead hedges at the wine barn, the over watered olive trees, and the unsightly grasses at Miwok Park. The olive trees leading up to the club on Trilogy Parkway a number of the olive trees have been over watered and there is a standing accumulation of water under them of about 3 inches or more. If the situation is not quickly resolved, the olive trees will die. This not only means that they will need to be replaced, but also it will come at a cost which the homeowners will have to absorb. If you share my concerns, it is my hope that this information will spur you into action, and that you will write to both the HOA & the board.

Completed
July 20, 2023Club

A light in the H’ii room is not working. It is near the windows.

Completed
June 13, 2024Club

A light bulb directly over the pool table nearest the window is burned out. Also the last time this happened it was replaced with a bulb of a different temperature. I also reported that, it has not been addressed. All of the bulbs should match in kelvin temperature. They do not.

Completed
September 8, 2023Vineyards

A large branch has fallen from an oak tree at the edge of the vineyard just off Barbaresco and needs to be cleaned up.

Completed
September 26, 2024Villages

A home in Bordeaux on St. Julien had a water leak which ran downhill to the olive grove path next to St. Emilion. Water and mud have made the path a potential fall/slip risk and a v ditch filled with mud. Will attach a photo from last night.

In-Progress
September 26, 2024Villages

A home in Bordeaux on St. Julien had a water leak which ran downhill to the olive grove path next to St. Emilion. Water and mud have made the path a potential fall/slip risk and a v ditch filled with mud. Will attach a photo from last night - the photo would not download even though it is 3.4 mb which is under the 5 mb file size max. This is happened before. Is there an issue that can be resolved so I can attach a photo?
Thank You.

In-Progress
September 7, 2022Gates

A friend visited yesterday. I had told her to enter the last four digits of my phone number at the Latour gate, which has always worked in the past (causing my phone to ring so I can dial 9 to remotely open the gate.) This time, she got a message displayed that it was dialing my number, and it came through as a voice call. This happened multiple times, including once when I was sitting beside her and saw that she did exactly what was the correct steps. My transponder and card continue to work normally, but I want visitors and delivery people to be able to ring my phone so I can open the gate for them.

Completed
June 23, 2021Gates

A few Bordeaux residents reporting issues of not being able to "buzz" guests in via the Latour entry gate. Started a few days ago

Completed
August 2, 2024Gates

9am on Friday 8/2 I couldn’t get out of the Latour gate. Used the St Emilion gate

Completed
June 1, 2024Landscape

95% of the grass in Meritage Park is dead or dying. It is not being watered properly. There are obvious broken pipes which are part of the sprinkler system. Only 5% of the grass is getting any water at all.
Why would you install grass if you do not water it properly???

In-Progress
September 18, 2023Club

2 Problems:

1) In the gym by the mirrors where the Pilates table is and all the floor exercise is done there have been ants crossing the mats for weeks. The ants make it uncomfortable to do floor exercise.

2) Also, all 3 elliptical machines that the monitors are in operable. The machines need service.

When I advised the SAWA spa staff they keep assuring me that both problems are being handled, but it's been weeks. So I submit this report on Sept 18th, just to properly go through channels with a date marker.

Completed
December 20, 2024Club

2 Gym issues: 1) The ants have reappeared on the mat in the back corner. I have seen them two consecutive days now, as I stretch out back by the mirrors in the gym.
2) There is an exercise bike that has been turned so the rider looks onto the exercise mat, instead of outside. Please return the bike so the position of the rider looks outside as they exercise. It is extremely uncomfortable for those stretching on the mat.

Thank you

Completed
 Reported Location Issue Status

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