September 1, 2021 | Club | The dumpster by the sales office is overflowing and has been in that state for some time. I can send a picture if it helps. Someone has also piled up multiple garbage bags in front of the dumpster (about 8-10 bags) which I suspect has prevented the routine pickup of the dumpster by the garbage truck. I walk my dog by that area about once a week and I'd guess this pile of trash has been there for several weeks. Now the critters have gotten into the bags laying on the ground and made a mess. Can someone PLEASE properly dispose of the garbage bags on the ground and get the dumpster picked up?
| Completed |
October 13, 2021 | Club | Mail room outside door doesn’t close correctly. Need to pull in closed. Does not close and latch on its own. Did report to concierge at 8:30 on Wednesday 10/13/2021
| Completed |
December 8, 2021 | Club | If it hasn’t already been fixed, the clock in the gym is showing the incorrect time. Thank you.
| Completed |
December 28, 2021 | Club | The circle around the fountain at the club.
The trees around the circle have up light landscape lighting a lot of these are burned out.
Can you someone check them?
Thanks
Ken
| Completed |
February 26, 2022 | Club | The abdominal crunch machine in the gym is very squeaky. Other than this being annoying, it may mean it needs servicing. Just an FYI.
| Completed |
April 9, 2022 | Club | Amanda TEST Let me know if you get this?
Ken
| Completed |
May 10, 2022 | Club | Monument Sign going up to the club. The stack stones on the sign have fallen and have been laying there for serval weeks?!
| Completed |
May 17, 2022 | Club | Small Fountain at Bell Tower is full algae, and it is running over the sides.
Thankyou
Ken
| Completed |
May 26, 2022 | Club | Knock down the BIG cobwebs on the upper windows of the grand living room. Thank you!
| Completed |
June 2, 2022 | Club | The person I was shooting pool with has come down with COVID, so I'd suggest someone clean the pool balls.
| Completed |
June 22, 2022 | Club | The mail room door that leads to the outside of the building needs to be refinished or repainted.
| Completed |
July 6, 2022 | Club | It seems like the playlist in the gym has changed to a more contemporary theme. What happened to the classic rock that was voted in? Thanks!
| Completed |
July 6, 2022 | Club | The shampoo dispenser in the middle shower stall in the men’s locker room is broken. The syphon seems have come detached from the pump. I checked and the container is about 2/3 full. Thanks.
| Completed |
August 11, 2022 | Club | Main water valve is leaking. Water is constantly dripping from one of the joints. This is the very large red valve that is located near the lowest club parking lot, near the corner where Trilogy Parkway has a stop sign, and turns left. Across from the pickle ball courts.
| Completed |
October 30, 2022 | Club | Right faucet in women's restroom either doesn't turn on or is very slow to respond to touchless motion detector.
| Completed |
November 4, 2022 | Club | Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken
| Completed |
November 17, 2022 | Club | Parking lot lights on steps leading to second level parking not working.
Two ground lights in roundabout not working.
(Observed at 6:00 p.m., 11-17-22)
| Completed |
November 27, 2022 | Club | All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees
| Completed |
December 12, 2022 | Club | It would be nice if management would routinely make rounds & see what needs attention in the clubhouse. I routinely frequent the gym. The TV on one of the elliptical machines has been broken for quite a while, now a 2nd machine has the same issue. We are down to one functional machine.
Also, one of the sinks in the ladies room has standing water pooled in the basin. It seems the stopper doesn’t stay up.
Please check the facility & provide the services you are contracted to provide.
Thank you.
| Completed |
January 3, 2023 | Club | The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.
| Completed |
January 18, 2023 | Club | Outside of the spa area is a small sitting area with 2 double seats and 2 tables. The cement in that area has a large stain of spilt food or drink or something that has been there a long time. Can the area be hosed off? The spa itself is immaculate, but this area looks terrible and is the first thing you see when coming to the spa. Thank you so much.
| Completed |
January 19, 2023 | Club | Is it possible to relocate the Pilates items to another section of the gym? It seems the items are increasing & they now take up a quarter to a half of the relatively small floor workout area. I use the gym a lot & have rarely seen anyone use this stuff & those of us who want to do floor exercises are left scrambling for another spot. At best, 1-2 people can use the mat with all that stuff there. Today another big box was added.
I have spoken with other gym regulars who feel the same.
Thank you.
| Completed |
February 8, 2023 | Club | Strong natural gas odor in the breezeway between Club Los Meganos and the Spa this morning while entering the gym.
| Completed |
February 9, 2023 | Club | Two Elliptical exercise machines no longer work in the gym
| Completed |
February 15, 2023 | Club | I just wanted to thank you and the contractor who was here yesterday servicing the gym equipment. He was very thorough. Kudos to you for keeping the equipment safe.
| Completed |