| November 17, 2023 | Club | I'm not sure how to report this, but this is the only mechanism that I know of for reporting anything.
The lids that are available for the tops of the coffee cups at the morning coffee service in the club are the wrong size for the cups. I only infrequently go up to the club for morning coffee, but the lid now always pops off my coffee cup and the hot coffee burns my hands. I have also seen this happen to others. I do not recall this happening last year. Can't something be done to correct this?
| Completed |
| December 1, 2023 | Club | Lights out in closet in Fitness Studio - where weights, mats and balls are kept. Very dark trying to remove equipment for class. Thanks!
| Completed |
| December 11, 2023 | Club | Please add the mailroom hours to the hours tab on the MTL website
| In-Progress |
| December 13, 2023 | Club | I saw an ant on the mats this morning back in the Northeast corner of the gym, in the floor workout area. Ants are not easy, but not fun when they crawl on you when you are stretching either.
| Completed |
| January 13, 2024 | Club | Ants in the gym by the mat in back
| Completed |
| January 21, 2024 | Club | the tv video on the treadmill in the exercise room is not working properly. Some stations are not available for viewing. The screen is dark and a direct tv marker flashes across the screen. any chance that will be fixed soon?
| Completed |
| February 22, 2024 | Club | I noticed the Trilogy pick up truck has a brake light out on the left side.
| Completed |
| February 27, 2024 | Club | The weight peg is disconnected from the shoulder press machine in the gym. Thank you.
| Completed |
| February 28, 2024 | Club | I have notice for along time now that a lot of the lights around the club in the landscaping are on during the day. I was told once that its cheaper leave on 24hrs a day?!
With the cost of electricity I fine this hard to believe!
Thanks
Ken
| Completed |
| March 3, 2024 | Club | There seems to be something wrong with the HVAC in the Clubhouse, especially in the restaurant area. It seems like the air conditioner is on because cool air is constantly coming out.
| Completed |
| March 12, 2024 | Club | The jets in the hot tub are not working.
hair dryer has been missing from the women's bathroom since last fall.
music: can you limit spa music to the spa area? the women's locker area has current music playing from the lounge and crying whales and pan flutes from other speakers.
thanks for your help!
| Completed |
| March 26, 2024 | Club | The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.
| Completed |
| April 1, 2024 | Club | The half of the lights on the mirrors in the women’s bathroom are out.
Also the cabinet door is falling off.
The women’s bathroom really needs a renovation.
The cabinets are all scuffed up also.
| Completed |
| April 2, 2024 | Club | Fitness Studio temperature control. Lately the fitness studio has been very warm and hard to cool down. Even if the temperature is reset to 69 degrees, it will turn off and return to an 85 degree setting. This is problematic as the room becomes very warm and stuffy while exercising. Please help!
| Completed |
| April 9, 2024 | Club | Light is out over pool table next to shuffle board.
| Completed |
| April 11, 2024 | Club | SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.
| Completed |
| April 24, 2024 | Club | Please replace broken hooks in the ladies locker room toilet area.
| Completed |
| June 13, 2024 | Club | A light bulb directly over the pool table nearest the window is burned out. Also the last time this happened it was replaced with a bulb of a different temperature. I also reported that, it has not been addressed. All of the bulbs should match in kelvin temperature. They do not.
| Completed |
| June 23, 2024 | Club | The Magnolia trees surrounding the round-about at the club entrance appear stressed. Leaves are beginning to yellow and fall. I notice this is the location where artificial turf was recently installed over the tree roots. When the sprinklers to the previous lawn were disconnected for the turf, was there a water source installed to feed the trees?
| Completed |
| June 23, 2024 | Club | Ants in men’s lockers and locker room
| Completed |
| July 3, 2024 | Club | Bridge or crutch stick is broken (end of stick) in lounge
Where pool tables are. Used for playing pool.
| Completed |
| July 9, 2024 | Club | Need more cue chalk for pool table area.
ALSO: what is status of maintenance report regarding broken crutch (bridge) in pol area?
| Completed |
| July 20, 2024 | Club | Batteries in clock at indoor lap pool need to be changed - clock running slow.
| Completed |
| July 27, 2024 | Club | What's happening in the ladies locker room - the floor is dirty?? wearing out?? Not sure what has happened. Thank-you.
| Completed |
| July 27, 2024 | Club | Women’s locker room floor was filthy as of 7:30am this morning. Almost looks like there was something wrong with the floor cleaner.
| Completed |