Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 476 - 500 of 742

 Reported Location Issue Status
January 12, 2026Villages

Gate lock on fence at Viognier Ct does not work as of January 11.

We will go check the batteries, Asap

Robert

Completed
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

Completed
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door. I tried 2 times to send this. This is without pic’s.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

Completed
January 24, 2026Club

Pic’s

Completed
January 25, 2026Villages

Hello, the gate combination lock system from the cul-de-sac to the walking path along the vineyards don’t work.
In the Bordeaux community at the end of Barsac
And viognier
Batteries need to be changed?
Combo is 1443
Thanks

Robert: I was informed that the batteries were changed. I will go and double check the issue.

Completed
January 26, 2026Tennis / Pickleball Court

Clock facing pickleball courts has stopped.

We will check the batteries again.
Robert

Completed
January 27, 2026Gates

The Sonoma pedestrian gate still doesn’t always work.

The Latour pedestrian gate is working great!!

Completed
January 27, 2026Villages

The street light on Solera st by meritage loop park pergola is out.

Robert: I will inform the HOA office.

Completed
January 28, 2026Gates

ST. Julien Walking gate is not closing. Needs repair

Completed
January 28, 2026Gates

Both pedestrian gates on Barsac ct & Viognier Ct will not open using the numeric key pad.
This is my third request concerning this issue.
Please acknowledge this request.
Thank you

Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.

Completed
January 30, 2026Villages

There is a crosswalk going up Trilogy Parkway at the entrance to Porto Village. The button on the pole on the side going up is broken. The parts are laying on the ground at the base of the pole. Also I thought there were supposed to be lights on the signs that lit up when the button was pushed to alert drivers that there are pedestrians in the crosswalk. There does not appear to be any lights on the either sign.

Robert: Thank you for bringing this forward. I will investigate and repair.

This has been fixed.

Completed
January 30, 2026Gates

The gate at the end of Viognier Ct is not working

Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.

Completed
January 30, 2026Gates

Pedestrian gate at the end of Viognier Ct - the gate code does not open the gate.

Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.

Completed
January 30, 2026Gates

The vineyard gate on Viognier Ct is not working. I live right by the gate and I get requests to let people in often. This seems to be an ongoing issue and it gets fixed but then breaks again. Thanks

Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.

Completed
January 31, 2026Landscape

Trail on Chardonnay lane in need of weed removal.

Robert: HOA office has been informed

Completed
February 1, 2026Gates

Viognier Ct pedestrian gate lock not working. No power to keypad. Barsac working fine

Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.

Completed
February 10, 2026Gates

entry gate staying open at Porto Village

Completed
September 24, 2019Club

Light out in entry fountain

Completed
September 29, 2019Club

An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .

This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?

Thank you,
Warren Watson

Completed
October 3, 2019Wine Barn

Please have someone check the sprinklers on Miwok Ave in front of the wine barn. The planter area is like a swamp. Several dead trees were removed, most likely due to over watering. Hopefully they will be replaced soon.

Completed
October 10, 2019Villages

Bordeaux park overwatered to the point of being too soggy to walk on. Also, a trash container with a yellow "caution" tape around it for some reason.

Completed
October 12, 2019Gates

Are all access gates backed up by a battery in case PG&E turns off the power?

Completed
October 12, 2019Wine Barn

In the wine barn restroom area, there is a female/male sign resting on the floor. It actually duplicates the sign on the doors.

Completed
November 2, 2019Club

The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.

Completed
November 5, 2019Tennis / Pickleball Court

Tennis courts lights on at 6:00AM. Why?

Completed
 Reported Location Issue Status

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