Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 451 - 475 of 708

 Reported Location Issue Status
October 9, 2025Gates

Hello,

I just walked out of the Bordeaux pedestrian gate and in through the Sonoma pedestrian gate on my way to Firenze, and there is a problem with both. The pedestrian Bordeaux gate fails to latch automatically, and the pedestrian gate at Sonoma does not unlatch long enough to pull it open while it is being unlocked.

Bob McHugh

Robert: I adjusted the Bordeaux gate closing speed and latching. Tested it multiple times, now latches. The Sonoma gate needs an electronic striker. One is on order.

Completed
October 10, 2025Wine Barn

WINE BARN RAT(S): Last evening the Beer Club held a potluck. In attendance was an "uninvited" RAT, who ran in and out of the barn, under the dining tables and around people's feet while we ate. Some people thought it was a mouse, but it was 4-5 inches long (minus the tail); a little big for a mouse. Perhaps it's an adolescent rat. If so there's probably more than one from a litter living around the barn. There is a Beer Club Chili Cook Off scheduled on October 20 with 150 people registered to attend. Hopefully the rodent problem at the barn will be resolved by that date.

Robert: we ahd our pest control go out and to set bait stations

Completed
October 16, 2025Gates

The pedestrian gate at the Solera entrance of Tuscany doesn’t close on its own, after you pass through it. Thanks.

Completed
October 18, 2025Gates

The pedestrian gate to Sonoma doesn't work, and the one to Bourdeaux at Latour doesn't always close. And when they sealcoat Zinfandel, you can't use the gate to get in.

Robert: Gate hinges was adjusted. Now closes on it's own.

Completed
November 7, 2025Gates

Latour pedestrian gate is not closing. Seems to be a hinge/spring issue

Robert: The spring tension on the hinges was adjusted. Now closing.

Completed
November 7, 2025Gates

The St. Julien entrance gate is remaining open.

Robert: the gate was reset.

Completed
November 20, 2025Gates

Latour pedestrian gate doesn't always close, appears to be out of alignment. Also, the Sonoma pedestrian gate still doesn't always funtion correctly.

Completed
November 29, 2025Club

Light on step to mail room is coming out again. Maybe, they could be resisted.

Completed
September 24, 2019Club

Light out in entry fountain

Completed
September 29, 2019Club

An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .

This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?

Thank you,
Warren Watson

Completed
October 3, 2019Wine Barn

Please have someone check the sprinklers on Miwok Ave in front of the wine barn. The planter area is like a swamp. Several dead trees were removed, most likely due to over watering. Hopefully they will be replaced soon.

Completed
October 10, 2019Villages

Bordeaux park overwatered to the point of being too soggy to walk on. Also, a trash container with a yellow "caution" tape around it for some reason.

Completed
October 12, 2019Gates

Are all access gates backed up by a battery in case PG&E turns off the power?

Completed
October 12, 2019Wine Barn

In the wine barn restroom area, there is a female/male sign resting on the floor. It actually duplicates the sign on the doors.

Completed
November 2, 2019Club

The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.

Completed
November 5, 2019Tennis / Pickleball Court

Tennis courts lights on at 6:00AM. Why?

Completed
November 5, 2019Tennis / Pickleball Court

Is it possible to replace the tennis court light switch with a 2 hour timer?

Completed
November 7, 2019Club

The technogym kiosk is offline. Unable to log in using my key. Thanks.

Completed
November 11, 2019Villages

Street light out on California Trail at Chardonnay.

Completed
November 20, 2019Club

New treadmill in the Gym is not working

Completed
November 22, 2019Club

Lights out on steps to Mail Room for several days now

Completed
November 28, 2019Gates

Ped. gate at Trilogy Parkway and CA Trail does not lock or close properly

Completed
December 2, 2019Wine Barn

THe sprinklers on the northeast side of the Wine Barn lawn have been running continuously over the last couple of weeks and one of them has a major leak. I reported this to the front desk about a week ago, but nothing seems to have changed. The lawn is being drowned out and it's a major waste of water, so I'm hoping this message gets to the right people to investigate and fix. Thanks!

Completed
December 18, 2019Club

Lights are either totally out or partially out along the steps between club house parking lot levels. It's very dark descending the steps at night. Also light on east side of parking lot is out.

Completed
January 8, 2020Gates

The groundcover on the mow strip on the left just inside the Miwok entrance gate is overflowing into the curb and is filled with weeds. It has been that way for months.

Completed
 Reported Location Issue Status

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